Infopro Learning

JUNE 6, 2019

Having a team of employees who are knowledgeable about your products and services is an important part of providing quality customer experiences. THE BENEFITS OF PRODUCT KNOWLEDGE TRAINING. According to a recent study, 86% of buyers are willing to pay more for great customer experience. Experiential Learning.

Productivity 280

Productivity Product Knowledge Simulations 280

Infopro Learning

APRIL 15, 2024

Forget rigid schedules and impersonal platforms – AI chatbots offer instant access to curated resources, personalized guidance, and real-time feedback, all wrapped in a conversational interface that transcends time and space. Gartner forecasts that chatbots will emerge as a leading customer service channel within five years.

Diversity Training 221

Diversity Training Compliance Training Blended Learning Simulations 221

Ed App

JANUARY 27, 2023

The type of service provided to customers can make the difference between whether a brand or organization succeeds or fails. The best customer service solutions train your employees to offer superstar services and allow you to measure their performances so you can do adjustments along the way.

Customer Service 75

Customer Service Services Solution Custom 75

OpenSesame

FEBRUARY 4, 2021

Of all the industries struck by the pandemic, customer service was hit especially hard. The customer service industry has drastically changed, with many customers finding themselves frustrated, irritated, and anxious. . Many customers reported that their calls were “difficult.” The big takeaway.

Customer Service 98

Customer Service Services Custom Policies 98

Docebo

SEPTEMBER 15, 2021

One such activity, which yields massive returns, is customer training. . Let’s take a deep dive into the concept of customer education, and explore how you can create an external learning program for your organization. . What is customer training? Customer training examples. Why is customer training important?

Blended Learning 244

Blended Learning Custom LMS Brandon Hall 244

Hurix Digital

SEPTEMBER 25, 2023

When you ask the AI bot what ChatGPT for customer service can do, it generates, “ChatGPT empowers customer support professionals with lightning-fast responses, automated solutions, and data-driven insights, supercharging efficiency.” How is Its Training Relevant for Customer Service Efficiency?

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Customer Service Services Custom Performance Support 52

Hurix Digital

AUGUST 9, 2021

In order to stay competitive, every organization must adapt to the latest developments and technologies to be of service to the respective community. This blog is all about Digital Conversion Services that Hurix has been offering to their clients over the years. Reflowable ePUB conversion. XML Conversion.

Conversation 52

Conversation Scanning Services Digital 52

BigTinCan

SEPTEMBER 1, 2021

Conversational intelligence can play an important role in your Enablement efforts, empowering customer-facing teams to constantly be on-message and on-task, increasing buyer satisfaction, leading to higher win rates, deal sizes, and more revenue for your business. Why is conversational intelligence important for customer-facing teams.

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Conversation Brainshark Custom Tools 105

Appsembler

OCTOBER 30, 2023

With this guide on increasing product adoption, you will learn what strategies, best practices, and tools you’re currently missing out on that could make a big difference. As a result, many organizations ultimately drop the ball and lose out on potential new customers and increase sales with existing customers.

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Aptara

APRIL 23, 2024

Frankfurt, April 23, 2024 – Bookwire, the leading global provider of digital services for publishers, and Aptara, a leading provider of comprehensive publishing solutions, proudly announce a strategic partnership aimed at revolutionizing publisher services and providing intelligent publishing solutions.

Services 52

Services eBook Cornerstone Expertise 52

Paradiso Solutions

JULY 11, 2021

What is Product Knowledge Training? Product training is a learning program where all your employees fully understand and improve their skills to communicate with customers about the organization’s products or services. Why Is Product Knowledge Important?

Productivity 98

Productivity Product Custom Virtual Classroom 98

Infopro Learning

OCTOBER 25, 2021

As customers prefer digital platforms to conduct their banking-related activities, sales employees lack the opportunity to access relevant information that surfaces during in-person communications. As a result, financial sales teams face the following challenges: • Cross-selling a variety of products. Social Learning.

Sales 419

Sales Diversity Training Program Case Study 419

Ed App

DECEMBER 21, 2021

Equipping your team with tips for quality customer service is essential so they can help customers find value before and after their purchases. This goes to show how customer service is central to every business’s operations. Tip for Quality Customer Service #1 – Sharpen your product knowledge.

Customer Service 52

Customer Service Quality Services Custom 52

Ed App

JANUARY 30, 2022

Identifying the most important customer service training topics is a crucial step in developing your employees, and ensuring that they are fully equipped with relevant information and vital skills in representing the business with your customers. Check out these customer service training topics you shouldn’t miss out on. .

Customer Service 52

Customer Service Services Diversity Training Custom 52

Play.ht

APRIL 15, 2024

Conversational AI is changing how we interact with the world around us, and nowhere is this impact more pronounced than in the insurance industry. Key features and capabilities of conversational AI Natural language processing (NLP) Conversational AI uses advanced technology called natural language processing, or NLP.

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Conversation Benefits Customer Service Virtual World 40

Hurix Digital

NOVEMBER 14, 2022

To that end, let’s learn more about ePub conversion services and other related services that make transformative reading journeys possible. . What are eBook Conversion Services? In terms of price, eBooks are also far less costly than physical books due to the relatively simple production process.

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Conversation Services Authoring eBook 52

Hurix Digital

AUGUST 12, 2021

What is content conversion? Using digital conversion techniques, you can convert all your print content into digital documents and store either on the cloud or on your own server. Using digital conversion techniques, you can convert all your print content into digital documents and store either on the cloud or on your own server.

Conversation 52

Conversation Flash to HTML5 Conversion Services Digital 52

Integranxt

JANUARY 8, 2024

In 2024, Conversational AI stands at the epicenter of business transformation, revolutionizing how companies interact with their customers and streamline internal processes. It powers sophisticated tools like chatbots, virtual assistants, and AI-driven customer support systems. billion U.S. dollars by 2025. million U.S.

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Conversation Business Strategy Privacy 52

Hurix Digital

OCTOBER 6, 2022

Content conversion services use advanced technology to convert physical documents to a digital format. The content conversion services industry is booming; it is expected to reach a market share of $540.8 The content conversion services industry is booming; it is expected to reach a market share of $540.8

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Conversation Services Authoring Tools Content 52

Play.ht

APRIL 15, 2024

Ever had a conversation with a bot that left you impressed by how smart it sounded? Both scenarios are everyday examples of two different technologies in action: chatbots vs conversational AI. What is conversational AI? The AI is designed to give responses that are not only correct but also fit the context of the conversation.

Conversation 40

Conversation Text-to-Speech Customer Service Voice 40

TalentLMS

APRIL 12, 2023

Product knowledge training has the power to boost your team’s performance and your company’s revenue. Many companies offer sales product training during onboarding. But it can be difficult for people to absorb all the information in such a short time—especially when they’re still new to the product.

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Productivity Product Knowledge Sales 92

ansrsource - Accelerating Better Ways to Learn!

AUGUST 3, 2023

Our unwavering dedication to this mission has once again earned us a prestigious accolade: for the second year in a row, we have earned a spot on Training Industry ’s 2023 Learning Services Watch List. About ansrsource ansr source designs, develops, and delivers customized learning experiences with speed, scale, and sophistication.

Services 96

Services Training Train Innovation 96

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

NOVEMBER 2, 2023

In the competitive space of eCommerce, boosting conversion rates is the key to turning website visitors into loyal customers and driving revenue. But what exactly is conversion rate optimization (CRO) in eCommerce, and how do you improve it? What is the conversion rate optimization in eCommerce?

Conversation 52

Conversation Authoring Tools Metrics Website 52

Acorn Labs

APRIL 16, 2024

Performance review conversations are often useless interactions that don't drive employee or business success. Making a performance conversation meaningful to both employees and the company is essential for ensuring organisational success. What are performance conversations? Why are performance conversations important?

Conversation 52

Conversation Performance Support Performance Learner 52

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

SEPTEMBER 13, 2023

, “Why are these people not buying my product/service?” In the vast and ever-evolving landscape of digital commerce, where most modern-day marketers focus on driving website traffic, one key metric that is often overlooked is the Conversion Rate. or adding a product to a cart. or adding a product to a cart.

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Conversation Guide Metrics Website 52

KMI Learning

JUNE 15, 2023

In 2012, a potential new client came to our KMI Learning team looking for an effective custom LMS solution to their problem. To foster growth and provide better service, LL needed to accommodate 10,000 simultaneous users, especially during the prime tax season months of February through April. Let’s call them LL.

Compliance Training 97

Compliance Training LMS Custom Solution 97

Integranxt

DECEMBER 1, 2023

Quality Engineering Services (QES) are pivotal in the realm of modern technology. As technology evolves at a rapid pace, the importance of maintaining and improving the quality of software products becomes paramount. It’s a holistic approach that integrates quality principles into every stage of product development.

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Engineering Quality Services Guide 52

Kitaboo

FEBRUARY 20, 2024

This puts finding the best eBook distribution services at the top of the writer’s priority list. If you ask why you should opt for eBook distribution services ? Services platforms like KITABOO offer a complete solution, but besides them, there are several other options for eBook distribution services.

eBook 52

eBook Services Apple Press 52

Appsembler

FEBRUARY 9, 2024

The ability to effectively convey the intricacies of your products or services is not just an advantage but a necessity. Many businesses recognize the need for a robust product knowledge training program but often find themselves at a crossroads, trying to figure out how to develop and implement such a strategy effectively.

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Knowledge Productivity Product Program 52

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

AUGUST 9, 2023

The more it grows, the more important optimizing your eCommerce conversion funnel becomes. The good news is that the principles of conversion funnel optimization apply universally, whether your business is big or small. We’ll then talk about how to use data for ongoing conversion rate optimization.

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Conversation Sales Strategy Authoring Tools 52

Paradiso Solutions

JULY 11, 2021

What is Product Knowledge Training? Product training is a learning program where all your employees fully understand and improve their skills to communicate with customers about the organization’s products or services. Why Is Product Knowledge Important?

Productivity 52

Productivity Product Custom Virtual Classroom 52

fewStones

FEBRUARY 29, 2024

In today’s digital landscape, corporate videos have become indispensable tools for businesses looking to engage their audience, convey their brand message effectively, and drive conversions. However, not all corporate video production services are created equal. Therefore, selecting the right partner is crucial.

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Productivity Product Video Guide 78

Kitaboo

DECEMBER 29, 2023

This is where introducing agile product development into the vast arena of education technology creates the bridge that conservative pedagogy approaches cannot mend. What is Agile Product Development? How Agile Product Development Facilitates Educational Technology III. How to Access Agile Product Development V.

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Hurix Digital

OCTOBER 18, 2023

In today’s digital landscape, businesses constantly seek innovative ways to enhance customer engagement and provide exceptional user experiences. According to Salesforce , 23% of customer service companies currently use AI chatbots to manage customer interaction.

Custom 52

Custom Metrics Customer Service Performance Support 52

Hurix Digital

JANUARY 17, 2024

You can achieve this by using fixed-layout eBook conversion. Why Do You Need Fixed-Layout eBook Conversion? What is the Ideal Page Size for Fixed-Layout eBook Conversion? What are the Ideal Page Dimensions for Fixed-Layout eBook Conversion? Also Read – How Do Publishers Benefit from Fixed-Layout ePUB Conversion?

eBook 52

eBook Conversation Ratio Guide 52

Hurix Digital

JANUARY 17, 2024

You can achieve this by using fixed-layout eBook conversion. Why Do You Need Fixed-Layout eBook Conversion? What is the Ideal Page Size for Fixed-Layout eBook Conversion? What are the Ideal Page Dimensions for Fixed-Layout eBook Conversion? Also Read – How Do Publishers Benefit from Fixed-Layout ePUB Conversion?

eBook 52

eBook Conversation Ratio Guide 52

fewStones

DECEMBER 4, 2023

When people talk positively about a product or service, it’s a strong form of marketing. A testimonial video is a type of corporate video where satisfied customers share their positive experiences with a product, service, or brand. This is what testimonial videos are—a crucial part of marketing today.

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