Infopro Learning

OCTOBER 23, 2023

Sales, often referred to as the lifeblood of any business, stands as a pivotal element in driving growth, revenue, and overall success. These theories provide a foundation, a blueprint, for navigating the intricate sales landscape. These theories provide a foundation, a blueprint, for navigating the intricate sales landscape.

Theory 251

Theory Sales Strategy Trust 251

Infopro Learning

SEPTEMBER 5, 2018

Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Product training is no longer a nice-to-have in today’s customer obsessed world. Why Sales Training Alone Isn’t Enough.

Sales 211

Sales Productivity Product Support 211

Infopro Learning

SEPTEMBER 5, 2018

Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Product training is no longer a nice-to-have in today’s customer obsessed world. Why Sales Training Alone Isn’t Enough.

Sales 193

Sales Productivity Product Support 193

Infopro Learning

DECEMBER 28, 2023

Embracing the concept of sales and fostering a genuine appreciation for salespeople is key to empowering sales success. This sets sales training projects apart from other programs in Learning & Development (L&D). ” This statistic underscores the undeniable significance of a strong sales training program.

Sales 221

Sales Program Effectiveness Diversity Training 221

Infopro Learning

JULY 9, 2021

Over the last year and a half, organizations have been making changes to their products and services to better meet evolving customer needs. Product training programs have long been an effective tool to help employees learn about new products and features. Develop Role-Based Learning Journeys.

Knowledge 410

Knowledge Productivity Product Program 410

Infopro Learning

JANUARY 21, 2021

Today businesses that provide quality customer experiences can set themselves apart from competitors and gain a more extensive base of loyal customers. Quality service is one of the critical factors today’s consumers consider before making a purchase. Solution Highlights. The process begins with in-depth planning.

Knowledge 380

Knowledge Productivity Product Blended Learning 380

Infopro Learning

JANUARY 11, 2022

A product’s quality combined with its usability significantly impacts customer satisfaction. Product knowledge training facilitates the ease-of-use aspect. This article will unpack what product knowledge training is, why it is important, and how to implement it. What is product knowledge training? Let’s begin.

Knowledge 221

Knowledge Productivity Product Training 221

Infopro Learning

SEPTEMBER 16, 2022

In recent years, heavy expenditures have been made on training salespeople to deliver excellent customer service. When managers prepare for sales training, they often neglect to keep an eye on how well they manage sales behaviors and outcomes.?Effective Sales Training & Enablement Accelerates Results ?with?

Behavior 221

Behavior Sales Metrics Oracle 221

Infopro Learning

FEBRUARY 5, 2020

Product knowledge training is one of the most valuable learning opportunities you can give your sales representatives. An effective product knowledge training program can equip your sales team with essential skills, improve your organization’s reputation, boost customer satisfaction and increase sales.

Knowledge 305

Knowledge Productivity Product Games 305

Infopro Learning

OCTOBER 18, 2018

How to Impact the Bottom Line Through Product Knowledge Training. After discovering a widening performance gap across the sales team, the company partnered with Infopro Learning to address the rapidly-evolving business challenges. Why product knowledge is a high-impact sales training tool.

Case Study 211

Case Study Sales Productivity Product 211

Origin Learning

JUNE 17, 2020

When Employee Training comes to mind, more often than not, it is Product Training, Sales Training, and Technical Training that. The post The Importance of Customer Service Training appeared first on Blog - Originlearning.

Customer Service 130

Customer Service Services Custom Training 130

eLearning Industry

MARCH 13, 2023

Discover the benefits of using eLearning for onboarding customers, from increased satisfaction to cost savings. Learn how eLearning can be tailored to fit hardware and software, even services. Improve post-sales support and gain a competitive edge with eLearning. This post was first published on eLearning Industry.

Services 90

Services Productivity Product Benefits 90

Docebo

FEBRUARY 2, 2023

Customer education refers to the process of providing information, resources, and training to customers to help them realize the full value of your products or services. It includes courses, peer supported learning, product tutorials, webinars, user guides, FAQs, and other resources. You’re absolutely right.

Custom 213

Custom Education Docebo Business 213

Ontuitive

JANUARY 9, 2023

An organization can help by having a solid sales enablement strategy. An essential part of sales enablement is ensuring that employees can quickly and easily leverage important sales content. Too often, sales reps lose valuable time sifting through a mountain of files or trying to remember how to run a complex report.

Adoption 197

Adoption Adopt Sales Digital 197

Hurix Digital

AUGUST 3, 2023

Modern-day customers are always looking for products with the latest features and augmented functionalities, and businesses are expected to cater to their ever-changing demands and expectations. The need to constantly innovate and create products with better features has led to the development of product engineering services.

Engineering 52

Engineering Services Productivity Product 52

BizLibrary

DECEMBER 21, 2023

If your company offers multiple products and/or services, then an important part of meeting those sales goals involves cross-selling and upselling. When your reps have a thorough understanding of how all your products and services fill customers' various needs, you'll be able to build your team's confidence in offering them.

Sales 97

Sales Services Custom Productivity 97

Docebo

SEPTEMBER 15, 2021

One such activity, which yields massive returns, is customer training. . Let’s take a deep dive into the concept of customer education, and explore how you can create an external learning program for your organization. . What is customer training? Customer training examples. Why is customer training important?

Blended Learning 244

Blended Learning Custom LMS Brandon Hall 244

Thinkdom

JANUARY 25, 2024

Sales Managers are responsible for the numbers that their team brings in. But the responsibility of a good Manager is to lead the way in making the individuals within that team learn & grow with every iteration of a sales call or meeting. To begin with, it’s important to create a learning culture within the sales team.

Personal Learning 104

Personal Learning Sales Personal Personalization 104

Play.ht

APRIL 15, 2024

Ever since I started working in AI, I’ve seen firsthand how conversational AI for customer service technology can transform the way we interact with customers. It’s fascinating to see how these tools are not just changing, but significantly improving the customer experience across various sectors.

Customer Service 40

Customer Service Conversation Services Custom 40

CLO Magazine

APRIL 14, 2024

I started my sales career immediately after graduating from college in 1995. At the time, most companies had extensive onboarding training for new sales representatives that included basic sales skills and product knowledge. My first sales job was in an industry with high attrition—selling copiers and fax machines.

Sales 79

Sales Coaching Case Study Portal 79

Cognigix

SEPTEMBER 13, 2022

The bank offers a number of products and services including insurance, personal and business loans, travel and international payments, superannuation, retirement, financial planning among others. The bank offers a number of services through more than 900 outlets besides ATMs and partner branches. Positive results. •

Sales 52

Sales Productivity Product Simulations 52

Creativ Technologies

JANUARY 4, 2022

Retail stores know that frontline worker are the most important resources for their organization because they handle customers. In the times of the pandemic, they have made things easier for retail stores by managing understaffed stores and enduring that both they and the customers follow safety procedures.

Sales 98

Sales Services Help eLearning 98

TalentLMS

FEBRUARY 2, 2024

In sales, numbers speak louder than words. And when it comes to sales, it’s a roadmap to closing more deals, having happier customers, and achieving a fatter bottom line. Ready to unlock your sales potential? Ready to unlock your sales potential? Let’s focus on the numbers that will boost your sales strategy.

Metrics 52

Metrics Sales Ratio Pattern 52

Appsembler

AUGUST 7, 2023

In the ever-evolving landscape of business growth, two giants stand tall: Product-Led Growth (PLG) and Sales-Led Growth (SLG). Key Takeaways: PLG vs. SLG: While PLG leverages the product itself as the primary growth driver, SLG emphasizes sales-driven interactions and engagements.

Sales 52

Sales Productivity Product Enterprise 52

Appsembler

AUGUST 7, 2023

In the ever-evolving landscape of business growth, two giants stand tall: Product-Led Growth (PLG) and Sales-Led Growth (SLG). Key Takeaways: PLG vs. SLG: While PLG leverages the product itself as the primary growth driver, SLG emphasizes sales-driven interactions and engagements.

Sales 52

Sales Productivity Product Enterprise 52

eLearning Brothers

FEBRUARY 24, 2017

Good customer service is the key to any great business. Customers need to know that a company has their best interests at heart before continuing use of the companies goods and services. It’s important that certain skills are taught in your Customer Service eLearning course when it comes to improving sales numbers.

Customer Service 114

Customer Service Services Sales Custom 114

Paradiso Solutions

JULY 11, 2021

What is Product Knowledge Training? Product training is a learning program where all your employees fully understand and improve their skills to communicate with customers about the organization’s products or services. Why Is Product Knowledge Important?

Productivity 98

Productivity Product Custom Virtual Classroom 98

TalentLMS

APRIL 12, 2023

Product knowledge training has the power to boost your team’s performance and your company’s revenue. Many companies offer sales product training during onboarding. But it can be difficult for people to absorb all the information in such a short time—especially when they’re still new to the product.

Productivity 92

Productivity Product Knowledge Sales 92

Hurix Digital

AUGUST 3, 2023

It is not an easy feat to impress modern-day customers! That is why businesses worldwide are constantly engaged in various processes to launch newer and better products regularly to keep up with changing customer preferences. Table of Contents What is Product Engineering? What are the Main Areas of Product Engineering?

Engineering 52

Engineering Services Productivity Product 52

CommLab India

MARCH 28, 2024

F rustrated customers? Lagging sales? This might be your cue to go over your product knowledge training! Imagine your sales team confidently handling customer inquiries, highlighting unique selling propositions, and closing deals with ease. This is the power of effective product knowledge training.

Knowledge 57

Knowledge Productivity Product Strategy 57

TOPYX LMS

FEBRUARY 13, 2020

Employee productivity is important across all industries, especially retail. Retail companies rely on the performance of their staff to generate sales and attract and retain customers. Without a productive workforce, a retail organization can’t survive. For example, most retail workers need targeted sales training.

Platform 207

Platform Productivity Product Customer Service 207

Hurix Digital

JANUARY 6, 2023

Whether your business is a progressive small-scale start-up or a fully-fledged developed enterprise, all businesses’ basic foundation is laid down on customer satisfaction. Although delivering well-defined & top-notch quality products and services is a basic establishment for business.

Customer Service 52

Customer Service Custom Services Diversity Training 52

LearnDash

NOVEMBER 17, 2022

Everyone with an email inbox knows that major businesses use Black Friday to bring in new customers, sell products, and connect with an existing customer base. When most people first think of creating an irresistible offer, they automatically think about drastically discounting the price of their product or service.

Sales 144

Sales Course Policies Website 144

CommLab India

MARCH 8, 2024

E ffective product training is essential for the success of both the marketing and sales teams. Without a thorough understanding of the product or service they're promoting, these teams are unable to effectively communicate their value proposition to the target market.

Productivity 57

Productivity Product Trends Training 57

CommLab India

FEBRUARY 27, 2024

B usinesses need to scale sales to earn profits and thrive. In this competitive era, where new products and services are launched at every blink, organizations must think out of the box to stand out. You might have an awesome offering but making a sale happen is a different ball game altogether.

Sales 57

Sales Design Benefits Tips 57

Appsembler

OCTOBER 30, 2023

With this guide on increasing product adoption, you will learn what strategies, best practices, and tools you’re currently missing out on that could make a big difference. As a result, many organizations ultimately drop the ball and lose out on potential new customers and increase sales with existing customers.

Adoption 105

Adoption Adopt Productivity Product 105

Learning Everest

APRIL 10, 2023

We have found out that product/service training is a must-have for companies that are striving for growth and success. 1 Read customer testimonials The sales team should excel in explaining your products/services and solving issues for the [.]

Services 52

Services Productivity Product Training 52