Infopro Learning

JANUARY 21, 2021

One of the most common complaints customers have today is that the customer service representatives that they talk to do not know enough about the organization’s offerings to answer their questions. We have developed a strategic process for developing product knowledge training programs that deliver significant business benefits.

Knowledge 380

Knowledge Productivity Product Blended Learning 380

Infopro Learning

JANUARY 11, 2022

Product knowledge training facilitates the ease-of-use aspect. This article will unpack what product knowledge training is, why it is important, and how to implement it. What is product knowledge training? Why is product knowledge training important? Product Knowledge Training objectives. Let’s begin.

Knowledge 221

Knowledge Productivity Product Training 221

Infopro Learning

FEBRUARY 5, 2020

Product knowledge training is one of the most valuable learning opportunities you can give your sales representatives. An effective product knowledge training program can equip your sales team with essential skills, improve your organization’s reputation, boost customer satisfaction and increase sales.

Knowledge 305

Knowledge Productivity Product Games 305

Infopro Learning

DECEMBER 28, 2023

An effective sales training program is not just a checkbox in the L&D leaders manual; it is the lifeblood that nurtures a high-performing sales team. In this blog, we will dissect the core elements that compose an effective sales training program. That’s where an effective sales training program becomes indispensable.

Sales 221

Sales Program Effectiveness Diversity Training 221

Litmos

FEBRUARY 10, 2022

Yes, everyone is tired of hearing about the effects of the pandemic on businesses. Yet even if and when we return to the new not-normal, ripple effects will remain. Let’s talk about strategies for L&D to lead the way. How will developing knowledge, behaviors, and skills deliver success?

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Behavior Skills Knowledge SAP 52

Roundtable Learning

MARCH 15, 2024

That’s where knowledge checks come in. Knowledge checks measure learner progress and help preserve knowledge retention by reinforcing information most relevant to their roles. Knowledge checks are timely questions that appear on-screen during an eLearning course, prompting learners to apply their newly acquired knowledge.

Compliance Training 52

Compliance Training Knowledge Providers Learning Objects 52

KnowledgeOne

APRIL 11, 2024

Test your knowledge by answering the following five questions. great thinkers were already juggling with this notion of metacognition: we find it in the motto “Know thyself” that Socrates made his own, as well as in this excerpt from Confucius’ Talks: “Do you want me to teach you the way to arrive at knowledge?

Cognitive 59

Cognitive Knowledge Augmented Reality eLearning Strategy 59

Learning Rebels

OCTOBER 26, 2023

Source: RedThread Research] If this doesn’t serve as a wake-up call for the L&D community to reevaluate their strategies and skills, nothing will. About 50% of high-performing organizations are involving L&D in larger strategic discussions, a percentage that would have been unheard of a decade ago.” And guess what?

Skills 147

Skills Agile Blended Learning Analytics 147

Learning Rebels

JUNE 20, 2022

How do we conduct a skills gap analysis for the future of work, when we aren’t sure what the future of work is? In a time when organizations are experiencing an ever-increasing need to reskill and upskill their people, the skills gap analysis is an increasingly powerful tool to build business impact. How many people have it now?

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Analysis Skills Performance Support Emergent 246

IT Training Department Blog

MARCH 12, 2024

That leads us to this question that every employee in every organization should ask themselves: How can organizations effectively develop their workforce’s technology competencies to drive innovation and competitiveness in the market? These tips are a good framework for developing employee’s technical skills correctly.

Social Networks 97

Social Networks Simulations Skills Technology 97

KnowledgeCity

APRIL 29, 2024

But what does it take to develop effective leaders, and how can you make sure your leaders are equipped with the skills they need to succeed? According to McKinsey & Company , “the need to address skill gaps is more urgent than ever. What is Future-Proofing?

Skills 59

Skills Diversity Training Leadership Training 59

Elucidat

APRIL 29, 2024

What does it take to create effective elearning that engages, vs online content that falls flat? Below, we distill the seven crucial ingredients shared in a recent webinar by Elucidat experts Will Brown and Kirstie Greany, that you need to produce elearning experiences that truly resonate and bring about meaningful change. Take a look!

Effectiveness 52

Effectiveness Case Study eLearning Information Overload 52

Chronus

SEPTEMBER 27, 2023

At its core, people development is a deliberate and ongoing effort to enhance individual skills, knowledge, and personal growth. Beyond the acquisition of new skills and knowledge, it fundamentally enhances various facets of one’s life, from job performance and personal relationships to adaptability and resilience.

Develop 105

Develop Effectiveness Mentoring Diversity Training 105

Roundtable Learning

APRIL 26, 2024

The most effective corporate learning solutions cater to learner preferences, are interactive, and activate our internal motivators to help optimize training outcomes. While it may seem like a simple game of block elimination, beneath the surface, Tetris is about decision-making and problem-solving. Enter gamification!

Gamification 52

Gamification Blended Learning Compliance Training Providers 52

Brilliant Teams

JULY 4, 2023

Blended learning has gained significant traction in the healthcare industry as a powerful tool for enhancing clinical skills and knowledge among healthcare professionals. In the rapidly evolving healthcare industry, staying updated with the latest clinical skills and knowledge is crucial for professionals.

Blended Learning 52

Blended Learning Blended Diversity Training Industry 52

Paradiso

OCTOBER 18, 2023

These staff members are trained in the most effective ways to communicate with customers. It continuously enhances employees’ soft skills, ensuring they provide a positive customer experience. The training also extends to top management, informing them about industry trends and practical strategies to oversee business operations.

Case Study 91

Case Study LMS Customer Service Training 91

eLearning 24-7

JUNE 11, 2021

At work, whether you are 100% working from home, or about to go hybrid, or are 100% in the office, you likely follow a routine. What if we have been trained to think and follow a method that isn’t as effective as they have told us – in school, in research, in studies after studies? It’s simple, you know.

Knowledge 66

Knowledge Skills Communities of Practice Develop 66

Epilogue Systems

APRIL 23, 2024

Did you know that according to a study by the American Productivity & Quality Center , up to 90% of an organization’s knowledge resides in its employees’ implicit knowledge? This article will unveil the power of implicit knowledge and equip you with strategies to harness it for success.

Knowledge 40

Knowledge Cognitive Articulate Wiki 40

IT Training Department Blog

MAY 11, 2023

A variety of skills are needed for every job, there’s no doubt about that. Some skills translate well from company to company whereas others, not so much. But you also can’t deny the importance of interpersonal skills, emotional intelligence, and other soft skills.

Skills 83

Skills Blended Learning Custom eLearning Development Training 83

Appsembler

FEBRUARY 9, 2024

The ability to effectively convey the intricacies of your products or services is not just an advantage but a necessity. Many businesses recognize the need for a robust product knowledge training program but often find themselves at a crossroads, trying to figure out how to develop and implement such a strategy effectively.

Knowledge 52

Knowledge Productivity Product Program 52

IT Training Department Blog

NOVEMBER 9, 2023

But the assumption should never be that employees come with all the technical skills they need no matter if they’re 18 or 45. The demand for individuals with strong digital skills will continue to grow and there is a digital skills shortage. What Is the Digital Skills Gap?

Digital 107

Digital Skills Blended Learning Custom eLearning Development 107

Time to Know

OCTOBER 23, 2023

There are multifaceted challenges facing the global food system so empowering farmers with knowledge gives them the tools to keep updated with the latest technologies and practices. Enhanced knowledge and foresight are vital to keep updated and meet these needs. Empowering farmers with knowledge can help avoid this concern.

Global 98

Global Knowledge System Compliance Training 98

ProProfs

MARCH 14, 2023

With a seismic shift in how we work, businesses worldwide have to confront a growing new problem — skills gaps. This breeds the need for skills gap analysis. It’s the skills gap in Boeing’s manufacturing workforce! It’s the skills gap in Boeing’s manufacturing workforce! It’s easy.

Analysis 52

Analysis Skills Effectiveness Quiz 52

EduPivot Knowledge Center

NOVEMBER 13, 2023

We use learning science to effectively transfer information and skills to our employees. As a solution to this problem, the implementation of an internal knowledge base becomes increasingly essential, offering a centralized resource for employees to access valuable information, especially in time-sensitive situations.

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Knowledge Base Custom eLearning Development Confluence Atlassian 64

Degreed

APRIL 17, 2024

The founder of the eLearning Industry recently called skill matrices “ one of the most valuable tools you can use to evaluate the skills and competencies of your workforce.” Similarly, the experts at Training Industry said skill matrices can be “ a game-changer for organizations.” What is a skills matrix?

Skills 59

Skills Diversity Training eLearning Strategy Strategy 59

Schoox

MARCH 19, 2024

What is Effective Learning? When learning is truly effective, it influences behavioral change , which translates into measurable results like more efficient operations, better workplace safety, increased sales, or improved customer service. How do learners feel about the training? What’s in it for them?

Kirkpatrick 64

Kirkpatrick Business Effectiveness Help 64

Learning Pool

DECEMBER 8, 2023

The rapid changes that technological advancements bring to the job market are causing skills to become outdated faster than ever. However, before we get to training, we need to know the specific knowledge gaps that need to be addressed.

Skills 84

Skills Simulations Metrics Performance Support 84

Learning Everest

MARCH 11, 2023

Leadership skills training and development helps identify high-potential individuals who are likely to become great leaders and develops the capabilities and knowledge of individuals who already perform leadership roles. Depending on your organization’s challenges, leaders may need skills training in soft and hard skills. 

Leadership 52

Leadership Skills Training Train 52

Chronus

FEBRUARY 3, 2023

Improve management skills with mentoring With countless articles, books, and podcasts dedicated to tips on how to deal with bad bosses, strict micro-managers, and toxic workplaces, it seems like the corporate world is plagued with bad managers. What are management skills? This can lead to inefficient practices and high turnover rates.

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Mentoring Skills Management Communication 98

CLO Magazine

OCTOBER 9, 2023

In addition to the development of technical skills to help companies adopt the latest technology, we need skills throughout organizations that can help people to adapt to change and maximize their growth—coaching skills. We spent time reviewing coaching skills and he started to implement them at work. What can you try?

Activities 98

Activities Skills Coaching Mentoring 98

Capytech

NOVEMBER 17, 2020

How to Identify Knowledge and Skills Gaps in Your Organisation. In our previous blog in this series on bridging knowledge and skills gaps, we explored the reasons why bridging both is important for your business. Some skills will be more valuable to your business than others. Identify Business Needs.

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Knowledge Skills Assessment Roles 78

Dynamic Pixel

OCTOBER 17, 2023

In today’s competitive job market, the battle between hard skills and soft skills has never been more intense. While hard skills showcase your ability to perform specific tasks, soft skills training online amplify your potential for success by enhancing communication, collaboration, and adaptability.

Skills 52

Skills Diversity Training Expertise Reference 52

Nvolve

OCTOBER 9, 2023

Identifying and Closing Skills Gaps in the Workplace Skills gaps in the workplace can be a significant hindrance to productivity and growth. The Importance of Addressing Skills Gaps The Cost of Ignoring Skills Gaps Ignoring skills gaps can have far-reaching consequences for an organisation.

Skills 77

Skills Compliance Training Social Networks Analysis 77

IT Training Department Blog

OCTOBER 12, 2023

With the right data, you can learn a lot about employees and the organization. That’s why it’s essential to gauge the effectiveness of corporate IT training efforts. Extracting valuable insights from the data can enhance the effectiveness of corporate IT training programs. The problem is getting the right data.

Analytics 113

Analytics Compliance Training Effectiveness Training 113

TalentLMS

APRIL 12, 2023

Product knowledge training has the power to boost your team’s performance and your company’s revenue. To keep your sales reps at the top of their game, you need to update their product knowledge regularly. In this article, we’ll talk about maximizing sales performance through product training. Who are our target customers?

Productivity 92

Productivity Product Knowledge Sales 92

eLearning Brothers

MAY 24, 2017

Foster Effective Communication Skills through Customizable Courseware. Effective communication skills are paramount in any kind of business. We’ve recently debuted a series of customizable Soft Skills courses in our Customizable Courseware library.

Courseware 114

Courseware Communication Skills Effectiveness 114

Paradiso

OCTOBER 11, 2023

Every employer aims for highly skilled and productive staff. However, lacking skills doesn’t mean they should lose their jobs. This consistency makes employees more effective and efficient. Enhance Staff Knowledge with Restaurant LMS In restaurants, the staff’s knowledge is super necessary.

Association Learning Management System 91

Association Learning Management System LMS Association LMS Compliance Training 91