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Custom eLearning Solutions for a Post Covid19 Workforce

Infopro Learning

Last year, organizations focused on quickly converting their instructor-led training courses into online learning programs to continue training. Now in 2021, organizations are no longer planning on a return to the learning solutions of the past. This improves training quality and ensures that issues are resolved quickly.

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ID Support Thyself

Clark Quinn

Here, I look at tools, asking IDs to ‘support thyself’ As usual, the transcript: One of the things I do is help organizations improve their design processes. I expect that most orgs do have process support, but…baking in learning science seems not to be there. All in all, these are ways that you can Support Thyself!

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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

The attrition rate for customer care teams also increased by nearly 50%in 2021, causing inconsistent performance. The training and resources the customer service team rec eives on a daily basis will show in the quality of service delivered. Wondering what a digital adoption platform is and how it can help your customer support team?

Adoption 170
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How to support and empower your customer support team

TalentLMS

Customer support teams are the unsung heroes of every business. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. In short, all it takes is for your customer support team to be continuously supported. But you can’t rely only on that.

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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Team Performance Consulting for Increased Productivity

Infopro Learning

Today organizations are rapidly transforming their everyday business practices to improve efficiency and better meet changing customer needs. Many organizations have adopted new software, processes, and procedures to adapt to the current market. However, these rapid transformations can disrupt employee performance.

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Implementing AI in Managed Learning Services: Trends and Benefits

Infopro Learning

Amidst the rapid pace of technological advancement, the question arises: do traditional learning methods adequately meet the evolving needs of modern organizations and learners? Predictive Analytics for Learning Outcomes Predictive analytics forecast learner performance, enabling proactive intervention and support.

Services 221
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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.