ID Reflections

Organizations as Communities?—?Part 2

ID Reflections

Yesterday, in a Twitter conversation with Rachel Happe regarding the need for organizations to function as communities, I wrote the following: “ Complicated solutions are yesterday’s good practices. Complex, holistic solutions are multi-faceted, emergent and constantly evolving. They can’t be pinned down by rules but have to be sensed into through open dialogues.” This reminded me of one of my favorite frameworks?—? the Cynefin framework designed by Dave Snowden in 1999.

Organizations as Communities - Part 1

ID Reflections

Today, the very definition of organizations has changed. The impact of digitization is going far beyond a few collaboration tools and platforms. Today’s organizations are no longer defined by fixed workplaces, nine-to-five working hours or even a set of homogeneous employees. Organizations have become boundary-less and often, location agnostic and virtual. Operational and business models have been turned on their heads with the advent of enterprises like Uber , Airbnb , Etsy and Amazon.

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11 Differences between a MOOC and an Online Course

ID Reflections

I love this definition of MOOCs by Ignatia Inge deWaard in her e-book, MOOC Yourself: “A MOOC is a non-defined pedagogical format to organize learning /teaching/training on a specific topic in an informal, online, and collaborative way.” This captures the key essence of a MOOC highlighting the key differentiators between a MOOC and an online course.

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The Top Six Things Organizations Must Do to Enable Emergent Learning

ID Reflections

“…changes in mindset are more important than changes in hardware or software.” Steve Denning What is common across the learning modes and methods mentioned? Social learning via an enterprise collaboration platform Mobile enabled learning accessible anytime, anywhere, on any device of the user’s choice MOOCs which straddle the line between social learning and e-learning with learner communities While an organization can facilitate these, the onus lies with the users/learners.

CFO’s Guide to Building an HR Team with Limited Time, Budget and Resources

Building the ideal HR team doesn’t happen overnight—especially when CFOs have limited time, budget and resources. But our new guide can give you advice on where to start and key focus areas you need to know. Download our guide today!

"Digital Mindset": What is it All About?

ID Reflections

"Digital mindset" seems to have become another buzzword--rather buzz-phrase to be grammatically precise--whenever the conversation (online or offline) veers toward social business, social learning, collaboration, and other 21st Century phenomenon in general. One of the oft-repeated reasons for the failure of Enterprise Social Networks (ESNs) in organizations is often attributed to a lack of "digital mindset " in the employees or leadership or both.

Heutagogy, Self-Directed Learning and Complex Work

ID Reflections

Pedagogy had always established an unequal relation between the teacher and the taught. Andragogy stepped in to rectify this and foster awareness about how adults learned. However, the premise was that there was someone doing the "teaching" so to speak. While the principles of Andragogy clearly stated what it takes to motivate adults to learn, the role of a teacher / the expert remained undisputed.

Demystifying Working Out Loud

ID Reflections

“When people leverage collaboration platforms to contribute and to build relationships, that appeals to their intrinsic motivators of autonomy, mastery, and relatedness. ” ~ Working Out Loud-Better for You; Better for the Firm Working out loud has been steadily gaining popularity and has become a topic of conversation on many forums including the Facebook community of the same name.

PKM 166

The Changing Face of Work and Workplace Learning

ID Reflections

I am not the kind to crystal gaze. I lay no claim to being able to predict the future. Now that my disclaimers are in place, let me explain the premise of the post title and what I intend to discuss in this post. I am trying to re-imagine how my work will shape up five years from now. Five years seem like a pretty short time but in today''s context, it can be a very long time. Anything can happen in five years.

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7 Strategies to Facilitate "Working Out Loud"

ID Reflections

I spent the greater part of the weekend mulling over the practice of working out loud , what makes some folks adopt the habit with ease while others struggle, and what could be some of the possible enabling factors that support working out loud. The more I thought about it, the more it seemed to me that it is one of the fundamental blocks of building a community of practice. A community grows around a domain where practitioners share their insights, knowledge and doubts, the work processes.

3 Guiding Principles to Support the Human Dimension in Learning

Speaker: Dr. Amy Titus, Managing Director in Human Capital at Deloitte Consulting

Join Dr. Amy Titus, Managing Director in Human Capital at Deloitte Consulting, for her exclusive session where she will be discussing the 3 guiding principles for the future of learning, and how these can affect the design of work in organizations.

SMART Goals in a SMAC World

ID Reflections

Back after a long and deliberate break from blogging! Probably my longest thus far. Looking forward to writing and conversing with my community once again.

Uberizing Organizational Learning – Thinking Beyond Courses

ID Reflections

Designing courses is passé! In a world where the shelf-life of knowledge and skills are rapidly shrinking, where best practices of yore yield increasingly little or no return on investment, where exceptions are the norm, and constant change and flux the new normal, designing set courses using SME-defined content is like trying to build a dam to rein in the surging waves of a tumultuous ocean.

From Courses to Micro-Learning

ID Reflections

Micro-learning , micro-content, Learning Flows , and mlearning are some the current and upcoming trends in the world of learning and development. They all have a common denominator—they require very little “at-a-stretch” time commitment from learners/users. Wikipedia describes micro-learning thus: Micro-learning can also be understood as a process of subsequent, "short" learning activities, i.e. learning through interaction with micro-content objects in small timeframes.

The Changing Nature of Workplace Learning

ID Reflections

Recently, I read two posts that to me reflected the changing nature of work -- from divergently different perspectives. One was from the field of architecture and the other was by Harold Jarche on workplace and learning. Given below are excerpts from both.

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How to Select the Right Training Software for Your Company

Creating a training program for your organization can be a daunting task. Luckily, there are many platforms that offer lots of solutions. How do you decide which one is right for you? Learn about the features to look for and questions to ask before making an important investment in your company’s future.

Social Learning is Voluntary; Collaboration Platforms are Enablers

ID Reflections

I love this description from Jane Harts post: FAUXIAL LEARNING is about forcing people to use social media in courses – or even in the workplace – and then confusing compliance with engagement (and even worse) learning. This totally hits the nail on the head. As an Instructional Designer and L&D Consultant, I am often asked questions like: 1.What social collaboration platform should we use? 2.How do we get people to collaborate ? 3.Oh, but they don''t want to share.

MOOCs in Performance Support

ID Reflections

I have been writing about MOOCs and the characteristics of MOOCs in my last few posts. One of my recent posts talks about the differences ( some of them ) between an online course and a MOOC. The more I mull over some of the core characteristics of a MOOC ecosystem, I feel it lends itself very well to providing performance support (PS) within the workflow.

Emergent Workplaces: Learning in the Networked World

ID Reflections

This is my area of passion. A recent, very brief conversation with @krishashok triggered a few thoughts related to emergent workplaces and what learning in the networked world will look like. And after mulling over some of these, I thought they were worth putting down on virtual paper.

Re-imagining Work & Learning in a Networked World

ID Reflections

"The nature of work is changing. People’s relationship with work is changing. The changes to society will be vast" by @gapingvoid We are on the eve of 2015! Most of us do a retrospection of the year gone by, and a future-spection of the year to come. I thought I''d do the same from an L&D and workplace learning perspective. Two books I have recently read influence my thoughts in this post.

Five Reasons Leaders Invest in Language Training

Communication is the lifeforce of any company. Without it, productivity, employee happiness, and ultimately your business suffers. Investing in language learning better positions global business leaders to see gains in organizational effectiveness as a result.

Workplace Learning in a World "Beyond Automation"

ID Reflections

I just finished reading an HBR article by Thomas Davenport and Julia Kirby called Beyond Automation , which is the trigger for this post. With automation, AI and robots looming over the job scene, there seems to be a constant fear of humans losing out to computers and technology. It's akin to one of our childhood sci-fi movies finally becoming a reality - the machines are taking over. The digital disruptors in the shape of Robots, Big Data and Sensors are here.

PKM 156

MOOCs in Workplace Learning - Part 2: Designing a MOOC

ID Reflections

@ignatia (Inge de Waard) describes MOOCs thus in her Master’s Thesis, which I have referred to: “MOOC is above all referring to a pedagogical model with independent learners, access to information, opportunity to create emerging, spontaneous, yet not directed learning communities, etcetera. As such the term MOOC can be seen as a new educational term. ” ~ Analyzing the Impact of Mobile Access on Learner Interaction in a MOOC.

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MOOCs in the Workplace and Heutagogy

ID Reflections

Before I dive into the topic for today’s blog post, here are some data on MOOCs curated from different blogs, articles and sites to show the diverse reactions MOOCs have received so far: From [link] “Fewer than 10% of students enrolled in Udacity actually finished their online courses, and not all of them received a passing grade.” “…course completion rates ranged from 2% to 14%, with an average of 4% across all courses.”

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Working Out Loud 101 | Some Thoughts

ID Reflections

My posts are usually pretty detailed, researched, and long. I am trying to move to a mode where I'll write shorter posts more regularly on specific topics, questions posed to me, or an aspect of modern workplace learning that interests me. I will keep my longer posts for topics I am researching on and deep diving into. These will probably be one per fortnight or so. Today's post is triggered by a question a colleague asked me yesterday.

PKM 153

The Ins and Outs of Connecting Technologies in a Modern Learning Ecosystem

Speaker: TJ Seabrooks, former CEO at Rustici Software

Have you ended up with a collection of content inputs and data outputs that might be hard to wrangle? If your organization uses multiple LMSs and has content coming from many different places, or you’re heading in this direction, this webinar is for you.

MOOCs in Workplace Learning – Part 1: Some Points to Consider

ID Reflections

MOOCs – you can love them or hate them but you can definitely not ignore them. Despite countless stats on MOOC dropout rates, MOOCs are appearing everywhere. And IMHO, we will continue to see this phenomenon rise. Having taken the world of higher education by storm (though not everyone will agree), MOOCs are all set to disrupt/re-invent workplace learning. I have been writing about MOOCs in the space of corporate learning for some time now.

L&D's Role in a Purpose Driven Workplace

ID Reflections

This post is inspired by last week's # ihrchat on Twitter hosted by Dr. Tanvi Gautam and supported by Team #ihrchat. The chat was full of insights and learning, as always. Flood of tweets poured in with inputs and suggestions on this thought-provoking topic - Reinventing HR for a Purpose Driven Workplace (PDW). And the trigger for this post was the question: How will learning & development shift in a PDW ?

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MOOCs in Workplace Learning - Part 5: Skills Learners Need Today

ID Reflections

While the title of the post specifies MOOCs, the skills and mindsets I have explored in the post are, IMHO, required by all to survive and thrive in the digital and connected world. And participating in MOOCs could well be one of the ways to inculcate and hone the skills. I have been writing about MOOCs in the context of workplace learning from different perspectives for some time now. The earlier posts.

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Role of Community Management in Workplace Learning Today

ID Reflections

When I read Rachel Happe’s (@rhappe ) post, The Emerging Career Path of Community Professionals , I was reminded of my older posts on community management and the skills required. I wrote about the tenets of community management based on my experience. In this post, I want to highlight the importance of community management as a discipline that can enable organizations to take on the challenges and complexities of the future of work.

The Pro’s Guide To Getting The Best ROI From Your New LMS

You need a Learning Management System when your courses and training programs need to be accessible online. Quickly build the perfect business case and easily determine which LMS will provide the best return on investment you need with this how-to eBook!

3 Benefits of MOOCs in the Workplace

ID Reflections

I believe MOOCs, especially when referred to in the context of the workplace, are increasingly going to become a catch-all term for any online, large scale, learning intervention at the workplace. The MOOC is a dissemination model that has the three components – formal, informal and social – popularized by the Pervasive Learning model and the 70:20:10 built in.

Integrating Social Learning in the Workplace

ID Reflections

I have been writing about social learning and its related concepts – communities of practices , working out loud and skills for the networked world for quite some time now. Social learning has become a buzzword in the workplace learning space, and every other organization is claiming to have “social learning” as a part of the mix. The catch is that “ social learning” cannot just be implemented or enforced. One cannot inset social learning in the training calendar and feel happy about it.

Six Obstacles to Building Communities in Organizations

ID Reflections

Rachel Happe begins her latest post, 10 Trends for the Future of Communities , with a comprehensive description of the various intersecting and intermingling streams and characteristics that inform communities, and I am quoting her below: Communities sit at the intersection of a number of trends; social media, digital transformation, a generational shift to prioritize purposeful work, the future of work, change management, leadership and social learning.

The Inimitable Jay Cross

ID Reflections

I had the good fortune to meet Jay in 2011 when he, along with Clark Quinn came down for EDGEx – The Disruptive Education conference. That was the first time I met him face to face, and I wasn’t quite sure what to expect. Apart from the fact that I was totally in awe and had to muster the courage to go and speak with him, I think I was expecting a serious individual, the distinguished author of many books who had coined the term “e-learning” and led the thinking in the field of learning.

6 Ways to Secure (More Of) a Budget for Your Customer Education Program

Whether you’re looking to kickstart or expand your customer education program, you need access to a budget. Learn how you can demonstrate the positive ROI of customer training and make the case for securing a larger budget in our latest eBook!

Why Organizations Must Encourage Collaboration: Building a Case

ID Reflections

Organizations, i.e., the business leaders and executives are not interested in learning. Nor do they care much about collaboration. Business cares only about the outcome. It is up to us--L&D professionals--to connect learning and collaboration to business goals like customer satisfaction, efficient troubleshooting, innovative design ideas, reduced production time, and such. This brings us to the questions that are floating around in most organizations today: Why should employees collaborate?