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16 Metrics of Healthy Customer Service-Oriented Businesses: Part Two

Inkling

For example, a competitor may differentiate her hotel on customer service, generating a higher occupancy rate at the same cost. Determine how customer service from improved employee training can increase both your occupancy rate and bottom-line. The figure can also serve as a benchmark when comparing like-businesses.

Metrics 124
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How to Increase Course and Membership Sales with Omnisend

LifterLMS

In this LMScast episode, Rytis Lauris shares about how to increase Course and membership sales with Omnisend. OmniSend makes it possible for organizations to begin with a free plan that includes all services and then upgrade to premium plans as they expand. And that’s how you convert your customers into, profitable customers.

Sales 95
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When did employees and customers for learning/training become irrelevant?

eLearning 24-7

If you provide customer training, those folks in Training typically get laid off, too. I tend to find that Technical, Sales, and the others above can slide under a Training department (internal). If you provided learning or training during the 2008-12 recession, which went into 2014, you know what I am referring to.

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Going Global with Docebo LMS

Docebo

How LeaderSharp is taking their Canadian leadership development services into the global market. Chris Jones is the CEO and Co-founder of LeaderSharp, a leadership developm ent group founded in 2014 alongside his business partner and wife, Lisa Scott. Let’s get to know Chris Jones and his company, LeaderSharp Group.

Docebo 243
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Top 9 e-Learning Predictions for 2014

Learnnovators

We believe that 2014 will see more powerful changes, owing to the maturing and convergence of some of these technologies. If 2013 was a year of ‘contemplations’, 2014 will be a year of ‘decisions’! e-Learning Forecasts for 2014. We believe that mobile learning is going to be the most disruptive game changer in 2014.

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How Sales Reps Can Overcome 'Fear of Change' Objections

ej4 eLearning

Another example: their current solution is causing frequent interruptions of service, you can show how those interruptions are costing their company significant loss of revenue. And to prove that you’re not blowing smoke their way, you need to offer customer testimonials and multiple references to support your, well, support.

Sales 100
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6 Benefits Of A Custom Learning Management System (LMS)

Academy of Mine

More on that, when you’re having difficulty finding an LMS with all of the features you need , it’s time to consider a custom-developed LMS. What Is A Custom LMS? A custom LMS is software specifically designed to meet your organization’s eLearning needs. No customization other than built-in settings. Limited integrations.

LMS 98