Brenda Sugrue Is the 2018 CLO of the Year

CLO Magazine

She says working in so many roles has allowed her to identify principles to guide the development and delivery of effective learning regardless of audience, content or context. She said those principles are the anchor from which she makes decisions in her role as global chief learning officer for EY, a $35 billion professional services organization with more than 260,000 people worldwide. That is the role of the CLO,” she said. “To

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Accidental CLO, Intentional Learning

CLO Magazine

A self-proclaimed “accidental CLO,” Jesse Jackson has served in numerous roles at the multinational banking and financial services firm JPMorgan Chase & Co. He eventually moved on to consumer banking management roles such as sales manager, branch manager and division sales manager. ” About four years ago, Jackson moved into his current role as CLO of consumer and community banking. Photo by David Lubarsky.

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Sydney Savion is the 2020 CLO of the year

CLO Magazine

Since joining the airline in 2018, Savion has been a key player in enhancing and improving its talent development and learning initiatives for roughly 13,000 employees that make up one of the country’s flagship organizations. 20, when she was announced as the 2020 CLO of the Year.

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The CLO Holiday Wish List


Mike’s CLO Holiday Wish List for 2019: Automation and AI everywhere. As an extension of the bullet above, training is playing an increasing role in customer experience. This is true whether we’re talking about traditional corporate service or sales roles, or emerging roles in the gig economy. The post The CLO Holiday Wish List appeared first on Litmos. It’s that time of year again, when we get to give and receive gifts.

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From higher ed to PepsiCo CLO

CLO Magazine

In 2018, PepsiCo, the global food and beverage giant, was on the verge of major change. Typically the company fosters talent over many years, so that when they move high performers into leadership roles they are familiar with the company culture and ways of working.

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An Unexpected Road to CLO

CLO Magazine

Kathy Gallo, senior vice president and CLO of Northwell Health, began her career as a staff nurse with an educational background in nursing and business. When she was offered the opportunity to become CLO for Northwell Health – the first CLO role in health care – she accepted. Now, she talks about her career path, how and why the role was created, and what she learned along the way. Video production: Andrew Kennedy Lewis.

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Innovation and the CLO

CLO Magazine

The CLO Role. Given these conclusions, the CLO is in a great position to make a difference in innovation. According to a September 2018 article in Forbes, Amazon’s Jim Bezos is the most innovative CEO by far. employees are given four hours each week of focused “bullet time,” according to an August 2018 article published in The Wall Street Journal. So, what can the CLO do? Jack J. Phillips is chairman and Patti P.

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Free L&D webinars for April 2018

Limestone Learning

Monday, April 2, 2018, 10AM – 11AM PT: Straight Talk: Communication and Connection Skills to Increase Influence (Free for ATD members) Learn effective communication techniques to improve your communication skills, and learn to connect effectively to leverage those communication skills. Tuesday, April 3, 2018, 9AM – 10AM PT: Create Your First eLearning Course with Captivate Are you just getting started with Adobe Captivate? Wednesday, April 4, 2018, 9AM – 10AM PT: SERIOUSLY???

Talent10x: The Lonely Role of Talent Acquisition

CLO Magazine

Sean Bisceglia, four-time CEO and operating partner at Sterling Partners Education Opportunity Fund, talks about his Talent25 group of talent acquisition specialists and his advice for others in this role. The post Talent10x: The Lonely Role of Talent Acquisition appeared first on Chief Learning Officer - CLO Media.

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Thinking Bigger, Farther and Faster in 2018

CLO Magazine

Here is what they’re saying are the most important things CLOs need to be thinking about as they plan for 2018. But part of being a fast and effective learner (and CLO) means keeping abreast of rising industry challenges and innovations. As we look forward, and CLOs’ roles and importance continue to grow, it will be imperative to think bigger, farther and faster than ever before.

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Becoming Tech Wise in 2018

CLO Magazine

Elliott Masie is the chairman and CLO of The Masie Center’s Learning Consortium and CEO of The Masie Center, an international think tank focused on learning and workplace productivity. It is not the role of a learning leader to be an expert in any of these technologies but at the core we need to have a conceptual understanding and vocabulary to have a dialogue and test the reality of predictions, claims and product assertions. Look at the role of Amazon’s Alexa or Apple’s Siri.

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Ghost Story 2018: When Candidates and New Hires Go Dark

CLO Magazine

The promising new hire who settles so easily into their new role vanishes after two weeks without formal notice, unresponsive to texts and voicemails. The post Ghost Story 2018: When Candidates and New Hires Go Dark appeared first on Chief Learning Officer - CLO Media. The candidate who excelled during their interviews disappears during the final step of the hiring process. That enthusiastic college grad who accepts your job offer never makes it through onboarding.

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CLO Podcast: Visa’s Karie Willyerd on Learning Strategy

CLO Magazine

She took on the brand new role of global CLO at Visa in 2018. But what’s most important about this conversation is what she has to say about the future of the chief learning officer role. In this podcast we bring you conversations with corporate learning and education leaders on the evolution of the role and practice of chief learning officers. You’ve done a lot of things over your career before you started as CLO at Visa.

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What is the future of skills, roles and workforce development?

CLO Magazine

According to a 2018 research report by the Association of Talent Development, “Upskilling and Reskilling: Turning Disruption and Change Into New Capabilities,” 44 percent of organizations do not provide any type of learning opportunities to upskill or reskill. Celeste R.

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Chief Learning Officer: Moving Forward, Looking Behind

CLO Magazine

The role of learning leader evolved along with it. We documented your stories as learning executives took on ever-growing roles and responsibilities at the forefront of business. Chief learning officers play a primary role in helping organizations get there. That’s why the future CLO must be agile, responsive and open to new ways of working. Your role is more than skill development and training. chief learning officer chief learning officer role CLO magazine

At the edge

Clark Quinn

Coaching also played a role in the case study Jane Bozarth provided. I had Charles Jennings recount his actions while serving as CLO in a global organization. Another response to my request for topics asked about moving from the classroom to the ‘fringe’ Here, I have a very simple response: the case studies in Revolutionize Learning & Development. Each was chosen and structured to talk about the context, specific situation, the plan, the results, and advice.

Kraft Heinz CLO Pamay Bassey is reimagining corporate learning with laughter and passion

CLO Magazine

Ekpedeme “Pamay” Bassey, CLO of The Kraft Heinz Co., Now, after coming on board as CLO for Kraft Heinz in Chicago last December, Bassey is reimagining the company’s approach to corporate learning. One of Bassey’s areas of focus as the company’s CLO is developing the framework for new academies in Ownerversity. That is actually something I bring to my role every day. In 2018, she was invited to give a TED Talk about her journey. “It’s

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Year In Review - 2017

The Performance Improvement Blog

With the publication of my new book, Minds at Work: Managing for Success in the Knowledge Economy , I have continued to focus my blog posts on a manager’s role in supporting continuous learning for all employees in the workplace. In that kind of culture, trainers (under the direction of a CLO) drive learning…Whereas in a learning culture, responsibility for learning resides with each employee, each team, and each manager.

Learning to Innovate

CLO Magazine

Photo by Brian Flaherty In 2000, Louise Kyhl Triolo was a fresh-faced, newly minted master’s program graduate in Copenhagen, helping fellow Danish citizens find jobs through her role as an outplacement consultant, when she made the decision to move to Paris. Homepage Top Story - Left Column Strategy adaptation aeronautics Airbus Airbus Group Airbus Helicopter change CLO profile cultural change disruption innovation Louise Kyhl Triolo

A Dedication to the Craft

CLO Magazine

Looking to move into an inside role at a company, Miller joined Amgen, a biopharmaceutical company in Southern California, as a manager of learning operations in 2005. It was that thoughtful, deliberate mindset that would play a direct role in the next step of Miller’s career. As he settled in to his new role, Miller asked for time to observe for a while before hiring a staff.

Excellence in Technology Innovation

CLO Magazine

Hilton knew it needed to modernize its approach to design experiential learning in order to build empathy for roles that are often overlooked, as well as deliver a more cost- and time-effective way to introduce the value of hospitality to new team members. Throughout, understanding and empathy is built for those who fulfill these demanding roles. The post Excellence in Technology Innovation appeared first on Chief Learning Officer - CLO Media.

Are You Experienced?

CLO Magazine

The CLO role is full of exciting opportunities. Reimagining the learning experience is at the heart of what we’ll be exploring at the Spring 2018 Chief Learning Officer Symposium, taking place from March 26 to 28 at the Marriott Harbor Beach Resort & Spa in Fort Lauderdale, Florida. Mike Prokopeak, VP, Editor in Chief. A host of pressing business issues sit right in the center of learning leaders’ wheelhouses.

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KPMG Puts People First

CLO Magazine

One way KPMG has evolved is by adding a CLO role. Uncategorized Learning Delivery Strategy LearningElite CLO LearningElite Awards KPMGTags: LearningElite , CLO LearningElite Awards , KPMG. Learning is constant, no matter what industry you are a part of. KPMG Chief Learning Officer Corey Muñoz said he views learning as “a process or as continuous, not as an event.”

The Innovation Award

CLO Magazine

UNDP has seen a tenfold increase in reach, advancing from 200 participants in L&D programs in 2016 to 2,000 participants in May 2018. Phase one included the creation of job roles and levels and identifying a set of job core competencies, which each had a subset of three to five competencies. The post The Innovation Award appeared first on Chief Learning Officer - CLO Media. Strategy Technology innovation Learning In Practice Awards LIP 2018 Practitioners

For a Limited Time Only

CLO Magazine

The last Sears retail store in Chicago — the city the company called home for more than 100 years — closed in July 2018. Companies like GE and Motorola created some of the first modern corporate universities and established the new role of chief learning officer to run them. Being a CLO isn’t a lifetime appointment. It’s a business role like any other. The post For a Limited Time Only appeared first on Chief Learning Officer - CLO Media.

Do You Have a CEO-Friendly Scorecard?

CLO Magazine

However, we know from our work with ATD, CLO and others that most major learning functions have some kind of scorecard. One of the questions in the ROI Institute’s study was, “What is your role in learning and development?” Commentary & Opinion Homepage Commentary & Opinion Measurement Association for Talent Development CEOs leadership role in learning learning scorecard measurement reaction ROI InstituteJack J. Phillips is the chairman, and Patti P.

Excellence in Content

CLO Magazine

Courses are divided into three categories: all employees, global trade professionals and role-specific. It also wanted material that explained what Raytheon does to comply, how it operates and what it means for any individual performing a specific role. The post Excellence in Content appeared first on Chief Learning Officer - CLO Media. Learning Delivery content creation Learning In Practice Awards LIP 2018 Providers

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The Trailblazer Award

CLO Magazine

These simulations helped staff understand their role in mitigating and managing risk. Feedback included requests to deliver the training to direct reports, resulting in the program rolling out to an additional 10,000 participants in 2018. To do so, Charles Atkins led his team to open communication across silos and define a new operational model, while helping employees understand their roles in the new company.

Excellence in Executive Education

CLO Magazine

Due to the NEXT program, more sales leaders are expressing interest in becoming a managing partner; Northwestern Mutual reports a 400 percent increase in interest among sales leaders to continue to executive roles in the company. The post Excellence in Executive Education appeared first on Chief Learning Officer - CLO Media. Learning Delivery Measurement executive education Learning In Practice Awards LIP 2018 Providers

Learning & Development Conferences for 2019

Limestone Learning

What worked for you in 2018? April 1–3, 2019 CLO Symposium Spring 2019 , Las Vegas, Nevada Making predictions is always a gamble. Join the Spring CLO Symposium to see the trends, technologies and practices transforming employee development into an even more powerful force for sustained success. “ Animals, close up, cold, deers ” by Anthony is licensed under the Pexels licence. It might be hard to believe, but the new year is almost upon us.

The Strategy Award

CLO Magazine

This not only targeted enagement with new companies, but also new roles within those companies. The talent development team labeled Tokio Marine HCC in terms of roles and responsibilities. The post The Strategy Award appeared first on Chief Learning Officer - CLO Media. Learning Delivery Strategy Learning In Practice Awards LIP 2018 Practitioners

The Business Impact Award

CLO Magazine

However, there were a number of concerns about scalability and sustainability, including a lack of talent availability, building processes and systems, defining roles and competencies across roles, developing recruitment and sales tools, learning and development, and more. The post The Business Impact Award appeared first on Chief Learning Officer - CLO Media. Learning Delivery Measurement business impact Learning In Practice Awards LIP 2018 Practitioners

The Business Partnership Award

CLO Magazine

PACE identified and provided learning content for five key roles at C3 — agent, supervisor, trainer, quality assurance representative and workforce management — and was developed to fill positions internally. The post The Business Partnership Award appeared first on Chief Learning Officer - CLO Media. Leadership Development Learning Delivery business partnership Learning In Practice Awards LIP 2018 Practitioners

Janssen: Relentless Measurement Powered by Passion

CLO Magazine

“They want to really understand — how can they be better in their role, by the more they know about the breadth and depth of product.” Uncategorized Learning Delivery Strategy LearningElite CLO LearningElite Awards JanssenTags: LearningElite , CLO LearningElite Awards , Janssen. In an ever-changing biotech industry rife with competition, Janssen has had to jump through a lot of hoops.

We Are Underinvesting in Human Capital

CLO Magazine

In 2018, for the first time in U.S. As of June 2018, there were 6.66 The Wall Street Journal reported on the developments in its August 2018 article, “Employers Eager to Hire Try a New Policy: ‘No Experience Necessary.’?” When the original hiring requirements are relaxed, the company essentially is requiring the individual to bring fewer personal assets to the role. The post We Are Underinvesting in Human Capital appeared first on Chief Learning Officer - CLO Media.

Examining the Value of a College Degree

CLO Magazine

The online learning organization’s “ 2018 Skills Gap Report ” found that 51 percent of the 1,000 full-time workers surveyed said they would quit a job if the company didn’t provide the necessary training. We need to start thinking about not just developing people in their current role, but how do we start developing people in the next couple of roles?” The post Examining the Value of a College Degree appeared first on Chief Learning Officer - CLO Media.

Five Practices to Build Emotionally Intelligent Leaders

CLO Magazine

Leaders role-model these behaviors to encourage and exhibit relationship building throughout the organization and externally within the community and industry. 4) Encourage and invest in continuous learning : Working with leaders to understand and build their level of EQ also develops their capacity to role-model behaviors that will empower and enable others to unleash their own leadership skills, resulting in a strong talent pool.

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