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Business Benefits of Customer Service Training Programs

Infopro Learning

But why are customer service training programs essential, and how can they benefit your business? While various elements go hand in hand in creating a successful business, customer service comes in centre-stage. Every interaction the company has with a customer (or potential customer) affects the business’ bottom line.

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Top 5 Communication problems in the workplace and how to solve them

Matrix

Communication is essential to a smoothly running business. Communication problems in the workplace are a lot more common than you think. Seventy-four percent of employees feel they are missing out on news and information, and 86% blame company failures on poor communication. . Communication barriers.

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6 Steps To Align Corporate Learning Strategy With The Business Strategy

Infopro Learning

Corporate learning strategies are frequently aligned with overarching business objectives, providing employees with guidelines to learn and work toward those objectives. Why Should Organizations Align Corporate Learning Strategy with Business Goals? How Learning Leaders Can Align L&D Strategy with the Business Strategy.

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From Communication to Problem Solving: Mastering Key Life Skills with Expert Guidance

Dynamic Pixel

In a world where effective communication and problem-solving skills are vital, it’s time to take charge of your destiny. Join us on a transformative journey as we explore the power of communication and problem-solving in every aspect of life. However, verbal communication has its limitations as well.

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9 Warning Signs Your Employees Need Language Training

Language barriers can compound existing communication problems, often resulting in business losses. Most global companies are diverse in perspectives, backgrounds, and yes, language. Learn the 9 warning signs your employees need language training today!

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The Importance of Communication in Business & Workplace

Learning Routes

Communication – the human connection – is the key to personal and career success.” — Paul J. This is because of the lack of effective communication. This is because of the lack of effective communication. This game signifies the importance of communication. Fun game to play right? Facilitates Innovation.

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Internal Communication: how to improve it within your business

MobileTrain

Have you ever wondered how to improve internal communication within your frontline team? As we wrote in the article Mastering Internal Communication: A CEO’s Blueprint for Organisational Success , defining an internal communication strategy for your frontline team could be a key factor. Internal Communication made easy!

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.