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We’re Hiring! Customer Success Specialist (Dublin)

LearnUpon

At LearnUpon we put our customer’s experience at the heart of everything we do; we always strive for the best solution (not the easy one), and we commit to producing work that we can be proud of. Onboarding new customers onto the LearnUpon Platform.

How a Time Management eLearning Course Can Boost Productivity

eLearning Brothers

Once you have your priorities in order, it makes it easier to schedule your day and create a plan of attack. Do you have a habit of multitasking? Course Library Custom Solutions eLearning Featured Instructional Design Resources Products/Services Project Management Resources Resources

How To Integrate Automation Into Your Sales Process

Your Training Edge

If only a few customization are required for each user, you may want to consider using tools such as email autoresponders to automate the process. While reports are critical, creating them manually can consume a significant amount of time, often leaving you with limited time to find new leads.

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Top 25 Professional Development Courses To Take Control of Your Career

OpenSesame

If you are looking to create a personal career plan, consider adding these top 25 professional development courses to your learning goals. Customer Service . Enhance your people skills and ensure you are a customer service pro with our most popular communication courses. .

McDonald’s Latest Innovation Focuses on Employees to Raise Profit

WalkMe Training Station

The employees are the most direct connection from customer to product. To ensure customer satisfaction with your company, the employees need to be doing a flawless job, considering many represent the company they work for. Want some fries with that?

What every software company needs in a learning management system

LearnUpon

As two young companies, we’ve quickly established reputations by developing software that helps customers to achieve their goals. That search for a flexible, scalable and affordable LMS brought them to LearnUpon, where they’ve since learned to love our customer support.

What the Tech? Top L&D Technology Trends in 2016

ATD Learning Technologies

In fact, today’s workforce, while multitasking on their smart phone and virtual reality glasses, will demand it. #3: For example, let’s say you create a training course to help improve customer service scores.

Free L&D webinars for October 2018

Limestone Learning

Tuesday, October 2, 2018, 10AM – 11AM PT: Great Customer Training Requires the Right Technology Fit Focusing on training throughout the customer lifecycle can have a significant impact on churn. Creating courses that are both effective and engaging is another.

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Helping Consultants, Experts, and Coaches Smash Through Personal and Professional Plateaus with David Shriner-Cahn

LifterLMS

One key characteristic David has noticed from interviewing entrepreneurs is that the business owners who are the best at creating the outcomes they want are very structured with their time. It kind of suits who I am and I actually really like the intimacy that audio conversations create.

Free learning & development webinars for May 2017

Limestone Learning

You’ll learn how to engage and increase the effectiveness of channel partners of all types—distributors, resellers and even customers—using modern learning solutions. Real-world case studies from insurance, financial services and technology firms that have robust channel businesses.

Kevin Bruny: Man of the People

CLO Magazine

“They don’t think they need a plan because they’re all about executing the daily services, but we disagree with that concept,” he said. “We believe it’s important to have a strategic plan that focuses on making sure our community is thriving, secure and healthy through intentional initiatives beyond just daily service delivery.” Bruny led the effort to create the schools as part of development of Chesterfield University.

Free L&D webinars for November 2017

Limestone Learning

Lack of support from the people around us has shown to decrease work effort, time spent at work, customer service, quality, and commitment, while at the same time increasing worry, frustration, avoidance, and ultimately turnover.

Gadgets, Games and Gizmos: Beyond iPoding

Kapp Notes

Often a short audio narration provides the information and coaching needed to help an employee solve a problem or deal with a customer issue. You can literally subscribe to a podcast on any topic via iTunes or other subscription services. Creating files could be easily done with a handheld digital recorder. It provides an opportunity for them to multitask. Nike , the athletic footwear, equipment and accessory company, has even created an iPod enabled shoe.

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We’re hiring! Customer Success Specialists

LearnUpon

The Customer Success Specialist will be responsible for successfully onboarding and training of customers onto our LearnUpon Platform. Reporting to the Customer Success Manager, you will be part of the Customer Success team which has significant and direct impact on Customer retention. This team is vital to our Company and is responsible for getting customers up and running on our Platform, and proactively ensuring their continued usage and satisfaction.