article thumbnail

Customer Satisfaction: Gaming the System

The Performance Improvement Blog

When it comes to measuring customer satisfaction, managers are gaming the system. Times, writes: In the auto industry, which tries to measure customer satisfaction at every possible stage, from the first tentative Web search to the last service visit, the assessment ritual can become a kind of performance. Customer Service Run Amok.

Custom 185
article thumbnail

11 Free Game Creation Software Programs (At least for 30 Days)

Kapp Notes

If you are thinking of creating an educational game but don't want to invest a lot of money, you can try out these free software programs (or free for 30 days in some cases), some are 2D and some are 3D. It allows you to make games with backgrounds, animated graphics, music and sound effects, and even 3D games.

Games 201
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

I’m Glad Millennials Scare Learning and Development – Part 3

Association eLearning

There are lots of creative examples and articles on the web you can mine for inspiration. The idea of adding motivation and interest to training is the main reason gamification and game-based learning have become increasingly popular. In the big picture, Learning and Development exists to address performance gaps and business goals.

article thumbnail

Accelerated Learning: Where Does It Fit In? | Social Learning Blog

Dashe & Thomson

My learning style is visual, so I always need to do research about a new concept and get a picture of the information in my head. One group used stretchy colored fabric to create shapes with their bodies, another drew their own pictures based on what they saw, and a third participated in a facilitated discussion. It is amazing ho.

article thumbnail

Aligning eLearning Levels of Interactivity with Articulate 360

B Online Learning

If you want to grab a quick screen capture of an app to share with a learner, or coach someone through using a new software application, you can also use Articulate’s Peek to grab your screen capture or use Replay to grab the capture and add picture in picture footage of yourself as a coach, virtually guiding your learner through the program.

article thumbnail

Apple missing the small picture

Clark Quinn

There are times when content or a web-form just won’t cut it. And no one’s convinced me that HTML 5 is going to bring the capability to even build Quest , let alone a training game with characteristics like Tips on Tap. Worse, how about not-for-profits, or the education sector?

Apple 160
article thumbnail

Simplifying AI…and Making Cakes

KnowledgeOne

AI helps computers perform tasks that typically require human intelligence, like understanding language, recognizing objects in images, playing games, using patterns and trends within vast amounts of data to make predictions, and much more. Lots of it… like pictures, texts, numbers, and more. Strategist. Movie scriptwriter.

Pattern 98