E-Learning Provocateur

MAY 13, 2018

The organisation is special in the sense that has its own products, processes, systems, policies, etc, which a third party will never cover. So my second building block is an in-house knowledge base. Despite the best intentions of a content library and a knowledge base, they will never meet every conceivable learning need.

Innovation 235

Innovation Social Networks Toys Pedagogy 235

Learning Pool

NOVEMBER 30, 2022

The challenge then is to capture that informal and experiential learning so that it can be shared more widely, verified, standardized, and become part of the organization’s knowledge base. 8 ways to build a knowledge-sharing culture. Recognize informal learning: Make informal learning an explicit part of your training policy.

Knowledge 98

Knowledge Guide Diversity Training Social Media 98

Mobile Coach

APRIL 4, 2023

Provide Instant Support with a Chatbot When the Covid-19 pandemic struck, many corporations were forced to embrace “work from home” policies. Too often, access to job aids and knowledge bases require too many clicks and logins to multiple sites that results in them being woefully underutilized.

Diversity Training 52

Diversity Training Microsoft Coaching Customer Service 52

Epilogue Systems

JANUARY 11, 2024

Knowledge Base: A help desk’s knowledge base is a treasure trove of information. It’s imperative that staff can contribute to and update the content in the knowledge base as they encounter new and unique customer requests. This phase is where the real customer support magic happens.

Authoring Tools 52

Authoring Tools Job Roles Help 52

Epilogue Systems

JANUARY 11, 2024

Knowledge Base: A help desk’s knowledge base is a treasure trove of information. It’s imperative that staff can contribute to and update the content in the knowledge base as they encounter new and unique customer requests. This phase is where the real customer support magic happens.

Authoring Tools 52

Authoring Tools Job Roles Help 52

BrainCert

MARCH 7, 2024

Tekpon: Empowering Businesses with the Right Tools Tekpon is committed to providing transparent, detailed knowledge, and exclusive deals on essential company tools, empowering businesses to thrive in today's ever-evolving work landscape. Streamlined Task Management: Assign tasks, track progress, and meet deadlines effortlessly.

Collaboration 52

Collaboration Software Teams Virtual Classroom 52

MobileTrain

MARCH 31, 2024

For instance, when handling returns, staff could swiftly consult Mobie for specific return policies, ensuring seamless transactions. Similarly, inquiries about product features could be efficiently resolved by leveraging Mobie’s knowledge base to highlight critical technologies and benefits.

Case Study 52

Case Study Custom Internationalization Compliance Training 52

TalentLMS

OCTOBER 16, 2023

Onboarding videos: Use a ready-made, pre-built library of onboarding videos on your LMS covering essential topics like company culture, policies, and expectations. Knowledge base: Build a comprehensive knowledge base or wiki where new hires can access information, documents, and resources to support their onboarding journey.

Teams 105

Teams Diversity Training Wiki FAQ 105

TalentLMS

JULY 24, 2023

This helps your customer support team in broadening their knowledge base and understanding of various customer support tasks. Shared knowledge base: Establish a centralized knowledge base or documentation system where your customer support team members can contribute their insights, tips, and best practices.

Performance Support 93

Performance Support Support Teams Custom 93

TOPYX LMS

AUGUST 24, 2017

IBM stated , “ Bring your own device (BYOD) is an IT policy where employees are allowed or encouraged to use their personal mobile devices —and, increasingly, notebook PCs—to access enterprise data and systems.” In general, BYOD is a great policy for any company to implement. If not, it stands for ‘bring your own device.’

Mobile Learning 145

Mobile Learning Mobile Association Learning Management System Blended Learning 145

The Logical Blog by IconLogic

FEBRUARY 13, 2017

MadCap Flare is a tool used to create online Help, software and API documentation, policy and procedure manuals, knowledge bases, and user guides. It's by Neil Perlin.  It's loaded with powerful features that may be unfamiliar if you’re new to the tool or haven’t taken  a class.

Authoring Tools 127

Authoring Tools Authoring Help Doc 127

Paradiso Solutions

AUGUST 8, 2022

Create a policy of open doors. To foster knowledge sharing, you must foster a culture of mutual respect and trust within your company. An open-door policy enables staff to access anyone for the information required and removes any hierarchical barriers from the workplace. The Bottom Line.

Culture 93

Culture Knowledge Diversity Training Develop 93

Learning Pool

MARCH 18, 2022

Offer upskilling and reskilling courses to fill gaps and ensure your skills and knowledge base keep pace with technological and business challenges. Success breeds success and a combined policy of staff retention, reward and opportunity will reduce turnover and make your organization a magnet for new talent. Preparing for loss.

Lesson 98

Lesson Performance Support Expertise Learning 98

Paradiso

SEPTEMBER 13, 2023

Centralized data management: Keeping all information in one location ensures controlled access to training materials, job guidelines, company policies, documents, and personal notes. A comprehensive knowledge base allows for monitoring employee progress.

Association Learning Management System 91

Association Learning Management System LMS Diversity Training Compliance Training 91

Maestro

DECEMBER 15, 2022

There should also be a strong internal knowledge base in place so that learners can always access the information they need and explore the learning paths that interest them. See it in action: Custom knowledge base.

Blended Learning 52

Blended Learning Compliance Training Trends Create 52

Docebo

SEPTEMBER 16, 2020

It’s not enough to have a knowledge base or library of resources for your customers (although, this is a good start). . An employee onboarding strategy introduces new hires to the company’s culture and policies, as well as training them on their specific job function and (of course) the company’s product or service.

LMS 246

LMS Organization Case Study Learning Management System 246

Kitaboo

JANUARY 25, 2024

Here, we will delve into 8 such proven and trending higher education publication strategies that will help learners engage with research, follow a collective knowledge base, and access textbooks and educational resources that support teaching and learning in higher education. Table of Contents: I.

Strategy 52

Strategy Education eBook Social Media 52

Upside Learning

JANUARY 15, 2013

There is tremendous focus from Saudi Government to look beyond oil, aiming at creating a knowledge-based economy. This decision aims at unifying national policies and improving the quality of learning services. In Saudi Arabia, the acceptance of new smart devices is growing exponentially.

Mobile Learning 274

Mobile Learning Emergent Mobile Education 274

The Training by Nelle Blog | Corporate Training and Consulting

JANUARY 2, 2023

A Summer 2022 Forum Pulse report stated roughly 2/3rds of employees prefer a hybrid arrangement. Goal Setting/Achievement: Investing in the long-term personal and professional growth of employees through quarterly goal setting.

Trends 52

Trends Predictions Report Develop 52

Jigsaw Interactive

JULY 29, 2021

You provide training to teach your employees processes, policies, procedures, and skillsets. They can add a lot to each other’s knowledge base, and they are far less likely to feel bored when they get to do some of the talking.

Simulations 52

Simulations Effectiveness Gamification Brain 52

Hurix Digital

JANUARY 4, 2024

Knowledge Management: Attended bots can help employees access and retrieve information from knowledge bases or internal systems, facilitating faster and more accurate decision-making. Email Management: Unattended bots can automate the process of sending emails to bulk users and sending automated email communications.

Scanning 52

Scanning Metrics Analysis Customer Service 52

Kitaboo

APRIL 23, 2024

Orientation and Onboarding Videos These videos serve to provide new hires with essential company information, including mission, policies, and benefits. This facilitates a learners’ access to the knowledge base, allowing them to access the content anytime and anywhere.

Video 52

Video Diversity Training Compliance Training Guide 52

Jigsaw Interactive

AUGUST 16, 2022

Any knowledge-based industry, such as education or healthcare, is also at risk of not being able to find people with the requisite expertise. In fact, an institution’s cutting-edge program can easily become obsolete in as little as five to ten years ( Progressive Policy ). However, these lists are by no means exhaustive.

Skills 40

Skills Director Policies Problem 40

Creativ Technologies

APRIL 22, 2022

Employees have access to a wide knowledge base that can be searched for important content. Hence the employees have access to information such as company policies, products, and the mandatory standards. Hence there is the management of skills for providing upskilling and reskilling. Support For Work. Reaching out to experts.

Association LMS 98

Association LMS Association Learning Management System Authoring Tools Performance Support 98

Play.ht

APRIL 15, 2024

Google Bard (now known as Gemini) Google Bard (now Gemini), Google’s answer to ChatGPT, uses generative AI to offer real-time, accurate responses across Google’s extensive search engine and knowledge base. Pros: Focuses on delivering accurate, source-cited information, ideal for research and knowledge-based queries.

Privacy 40

Privacy Search Google Engineering 40

Jane Hart

NOVEMBER 1, 2012

Social learning needs social learning policies. Of course, a student still needs a knowledge base. . “Instead let me list 10 Things Said About Social Learning … that you shouldn’t fall for. Social learning is new. Social learning requires digital tools. It’s always informal (or never informal).

Social Media 184

Social Media Social Learning Social Lesson 184

Knowledge Guru

OCTOBER 29, 2013

Consider incorporating a serious game into new hire training to make learning company facts, policies and procedures more palatable.

Games 229

Games Simulations HIPAA Training Business 229

Kitaboo

FEBRUARY 21, 2024

With DRM, you can enforce usage policies through relevant regulations, include features for audit trails, reporting, and compliance monitoring, and mitigate the risk of legal liabilities. There should be ample FAQs, chatbots, knowledge base articles, and user forums for self-service troubleshooting and user assistance.

Digital 59

Digital Authoring Tools Software Management 59

ProProfs

MARCH 8, 2022

Generally, paperwork includes company rules and policies, income tax forms, employment eligibility verification, non-disclosure agreements, payroll and benefits forms, etc. It also provides information on company policies, employment-related matters, safety guidelines, and benefits & perks. Go Over Company Policies.

Policies 52

Policies Virtual Classroom Performance Support Roles 52

CommLab India

MAY 15, 2017

Let’s look at ways to utilize this approach, for the benefit of your employees, to expand their knowledge base, skills, and decision-making abilities. Learning based on real-life scenarios, day-to-day work issues and specific cases in projects can be known as scenario-based learning. What is it and why is it important?

Code of Conduct 66

Code of Conduct Compliance Training Roles Online 66

Dashe & Thomson

MAY 8, 2011

I think the community manager can also support and facilitate on-demand learning and performance and will be pivotal in it’s success.

Social Networks 162

Social Networks Performance Support Blended Learning Wiki 162

Instancy

AUGUST 14, 2023

They ensure new hires feel informed and welcome from day one by answering common questions and providing organizational policies and process information. Chatbots are critical for compliance training by delivering timely information to ensure personnel understand relevant policies and procedures.

Compliance Training 52

Compliance Training Corporate eLearning Diversity Training Authoring Tools 52

TOPYX LMS

JULY 14, 2016

There are a variety of types of learning that employers offer employees in hopes of widening their skill sets and knowledge bases; micro learning is just one. Some company leaders may assume that the solution to the shortening attention-span phenomenon is to ban BYOD (“bring your own device”) policies at work.

Micro-Learning 170

Micro-Learning Blended Learning Corporate eLearning Training 170

learnWorlds

JANUARY 22, 2024

It also comes with a knowledge base, community forums, and video tutorials. out of 5 based on Capterra’s user reviews. However, it works on a commission-based structure that takes 50% on every sale. It also features a knowledge base and documentation, community forums, and webinars. ’ – Mohit C.

Authoring Tools 59

Authoring Tools Platform Digital Productivity 59

Learning Pool

JANUARY 16, 2024

There are three main types of learning objectives for corporations: Knowledge-based: These concentrate on imparting information, facts, and knowledge to deliver a better understanding of the organization’s products and processes. With compliance the goal is to make it part of normal working practices.

Corporate Learning 52

Corporate Learning Compliance Training Diversity Training Performance Support 52

Learning Pool

JANUARY 16, 2024

There are three main types of learning objectives for corporations: Knowledge-based: These concentrate on imparting information, facts, and knowledge to deliver a better understanding of the organization’s products and processes. With compliance the goal is to make it part of normal working practices.

Corporate Learning 52

Corporate Learning Compliance Training Diversity Training Performance Support 52

Interactive Services

JANUARY 15, 2019

A globally applicable set of ethical conduct standards and policies. Of these, defining a set of globally applicable ethical conduct standards and policies will have the greatest immediate impact. A means for anonymous reporting across all locations. An intuitive incident management system.

Compliance Training 40

Compliance Training Global Compliance Diversity Training 40