Ontuitive

JANUARY 9, 2023

This means they can’t provide timely information to their customer, and the sales process risks losing momentum. In these moments, a digital adoption platform , also called a DAP, can transform how your sales team operates. A DAP supports sales enablement in several ways. A DAP supports sales enablement in several ways.

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Infopro Learning

JULY 8, 2021

Today organizations are rapidly transforming their everyday business practices to improve efficiency and better meet changing customer needs. Many organizations have adopted new software, processes, and procedures to adapt to the current market. However, these rapid transformations can disrupt employee performance.

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Ontuitive

JUNE 28, 2022

Tips for Developing a User Adoption Strategy. This blog is part one of a two-part series that will discuss the importance of having a user adoption strategy, how to measure success and ROI, and the ways a digital adoption platform supports the process. Developing a user adoption strategy is a strong first step.

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Infopro Learning

MAY 27, 2024

Central to this endeavor is customer service training and product knowledge enhancement, which are pivotal in maximizing customer satisfaction and driving overall business performance. of full-time employees adopting a hybrid work paradigm and 12.7%

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Ontuitive

SEPTEMBER 28, 2022

One way to increase the odds of success is to use a digital adoption platform , also known as a DAP, to increase user adoption. Wondering what a digital adoption platform is and how it can help your oraganization achieve its goals? Read our blog What is a Digital Adoption Platform? Explore these questions: 1.

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Ontuitive

MAY 16, 2022

In a recent blog, “ Driving Digital Adoption is Still Possible When Maintaining Legacy Systems: Here’s how ”, we talked about ways to drive digital adoption when preserving legacy software is the best (or maybe only) option. Improved business performance and responsiveness. Common Benefits: Better data security.

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Ontuitive

OCTOBER 14, 2022

Read our blog, Legacy Systems Don’t Have to Halt Digital Adoption or Slow Down Employees. So let’s break it down before we explain how a DAP can help with the adoption of these systems. Customer Relationship Management (CRM). The post LIMS, LMS, ELN, and ERP: How can a Digital Adoption Platform Help? Chain of custody.

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BrainCert

MAY 30, 2024

Today's data-driven companies can easily show that customer education brings big business benefits, such as increasing brand awareness, adoption, satisfaction, retention, and advocacy. That's why more companies are investing in customer-focused learning management systems (LMS) for their customer education programs.

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Ontuitive

MAY 12, 2022

Find out how Zeal’s Digital Adoption Platform sits on top of any enterprise or custom software, desktop and web-based application to guide users as they navigate complex legacy technology. Legacy software may be highly customized and there is no available off-the-shelf solutions that has the same features.

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Infopro Learning

JUNE 30, 2021

Businesses have adopted new software, procedures, and daily processes to keep up with the changing business environments. Rapid rates of change are transformational, but they can also often cause performance problems. Human performance is the key to successful transformation. Solution Highlights.

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Performance Support Performance Program Case Study 282

Integranxt

MARCH 14, 2024

In the ever-evolving media and entertainment industry, fostering positive customer experiences is paramount to building brand loyalty and driving subscriptions. Customer support plays a crucial role in achieving this goal, ensuring a smooth journey for users and addressing their needs efficiently.

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Ontuitive

JUNE 15, 2022

However, maintaining legacy technology shouldn’t mean halting digital adoption or slowing down employees. Find out how Zeal’s Digital Adoption Platform is able to make legacy systems instantly usable by sitting on top of any enterprise or custom software, desktop and web-based application.

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IT Training Department Blog

NOVEMBER 13, 2023

Digital adoption platform (DAP) is what it’s called and it can do a lot of things including providing help for employees in the flow of work. But what exactly is a digital adoption platform, and why does it matter so much to corporate technical training? What Is A DAP (Digital Adoption Platform)?

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Inquisiq

MAY 28, 2024

Overcoming Initial Hurdles in People Analytics Adoption Integrating human resources analytics into your HR strategy can take the guesswork out of day-to-day decision-making processes, improve talent retention, and help the organization become more nimble. What is your motivation for adopting people analytics technology and strategies?

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Ontuitive

NOVEMBER 23, 2022

Today, organizations must adopt new technologies to stay relevant, keep customers happy, and succeed against the competition. An article by Modern Diplomacy recently uncovered that the COVID-19 pandemic has increased demand for even more adoption and integration of digital technology among small and medium-sized enterprises.

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Appsembler

MAY 28, 2024

Open edX customization offers unparalleled flexibility in creating tailored learning environments that meet specific educational needs. This article will explore the importance and benefits of customization, the technical aspects involved, best practices, common challenges, and future trends in Open edX customization.

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WhatFix

MAY 2, 2024

Back to Blog Digital Transformation , Employee Training & Development Field Service Support: How to Enable Your Technicians Published: May 2, 2024 Updated: May 10, 2024 Samantha Rohn Field service employees are the frontline ambassadors of service-based businesses, fulfilling customers’ needs and keeping business operations flowing.

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Roundtable Learning

MAY 24, 2024

By mirroring real-world work environments, VR provides learners with immersive, hands-on experience that directly translates into enhanced employee performance. Early adopters of custom VR programs have transformed their training practices and are already reaping the rewards. Sound too good to be true? Now it’s your turn.

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Epilogue Systems

MAY 23, 2024

As companies grapple with these challenges, a beacon of hope shines through the storm: digital adoption. About 40% of the surveyed leaders indicated that the adoption of artificial intelligence and automation technologies might replace human roles. The underpinnings of these layoffs are not just economic but also technological.

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Learning Pool

APRIL 23, 2024

Marking five years of customer service excellence, Learning Pool scooped the Bronze award in the ‘Customer Service Success – Business Services Industries’ category. In this year’s judging, Learning Pool was commended for remaining customer-centric all while delivering an impressive growth strategy year after year.

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Learning Pool

OCTOBER 4, 2023

To maintain the pace of invention and change, telecoms companies require highly skilled and motivated employees who can consistently perform at the highest level. That growth depends on the innovative use of technology and the performance of key people. Industry-standard e-learning modules can be easily customized and quickly updated.

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Paradiso

MARCH 7, 2024

With the ever-changing business world and the challenge of losing customers, companies understand the importance of teaching customers effectively. Providing training and support to customers is crucial for long-term success. Explore the latest trends in customer training LMS to enhance your skill and knowledge.

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Ontuitive

JUNE 7, 2021

Digital transformation centers on redefining how an organization uses technology, people and processes to transform business performance. This fast growth highlights the mounting need for digital adoption, a crucial part of the overall digital transformation process. billion in 2020 to $1,009.8 billion by 2025. 3 Use Cases.

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IT Training Department Blog

NOVEMBER 2, 2023

Most company technology requires training but not necessarily custom training. When training is needed and the technology or process is custom then custom training is also needed. We understand that not all technologies require custom training. Otherwise, all the investment from the IT department is just wasted resources.

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Hurix Digital

JULY 6, 2023

As a result, various industries across the globe are adopting robotic process automation (RPA) to improve productivity and eliminate repetitive tasks from their workflow. Before we begin to discuss in more detail the industries benefitting from RPA adoption, let us first learn about robotic process automation. billion market.

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Learnnovators

OCTOBER 5, 2014

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before. You can’t teach people everything they need to know.

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eLearning Brothers

JUNE 22, 2020

In this webinar, eLearning Brothers Senior Custom Solutions Consultant Richard Harmon and Whatfix Senior Manager Chintan Patel demonstrated how incorporating learning into the workflow can increase digital adoption, improve speed to proficiency, and reduce friction for just-in-time performance support.

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MobileTrain

MARCH 31, 2024

However, one often overlooked aspect of efficiency is its impact on customer satisfaction. This article will explore the symbiotic relationship between efficient teams and improved customer satisfaction and how AI revolutionises this dynamic.

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Ed App

JANUARY 27, 2023

The type of service provided to customers can make the difference between whether a brand or organization succeeds or fails. The best customer service solutions train your employees to offer superstar services and allow you to measure their performances so you can do adjustments along the way. That’s exactly what EdApp does.

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TIER1 Performance

FEBRUARY 16, 2024

How can data help inform decisions that support strategy activation? Based on the science of healthy and high-performing teams, these workshops helped Medstar leaders build on the “bright spots” of the leader and associate experience, as well as surface opportunities or challenges associated with patient experience data.

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BrainCert

FEBRUARY 13, 2024

By incorporating gamified learning paths into your customer experience, you can unlock a powerful tool to drive engagement, boost loyalty, and ultimately, achieve your business goals. In this blog, we delve into the strategies and benefits of using gamified learning paths to boost customer engagement and enhance the learning experience.

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Learning Pool

JANUARY 11, 2024

We’re thrilled to announce the acquisition of OnScreen, a Digital Adoption Platform (DAP) company that simplifies how people interact with technology. The company’s flagship product, OnScreen, will join our enterprise portfolio to bring market-leading DAP functionality to our customers and support a smarter way to onboard employees.

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EdCast

FEBRUARY 24, 2022

A Digital Adoption Platform (DAP) helps users comprehend and optimally use the technology at hand. DAPs maximize user efficiency and performance with real-time information by allowing them to move between applications quickly and effortlessly. Here are our top digital adoption predictions for 2022: Digital dexterity.

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Rustici Software

APRIL 2, 2024

Rustici Engine has supported xAPI (the Experience API) since 2011 when we created the initial version for ADL. The Problem The xAPI standard requires us to support a variety of ways to fetch statements. Using one structure to support them all requires some inefficient lookups. It was time.

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IT Training Department Blog

OCTOBER 5, 2023

Not only that, many of the systems that training is needed in are custom and therefore also require custom digital training. Instead, organizations are turning to custom training solutions tailored to their specific needs and goals. Custom digital training is essential to most organization’s success.

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Learnnovators

OCTOBER 5, 2014

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith “ You can’t teach people everything they need to know. business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before.

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Performance Support Support Performance Case Study 100

Hurix Digital

MAY 25, 2024

The myriad benefits offered by cloud-managed services, such as cost savings, heightened security, and operational efficiency improvements, have been the driving force behind this rapid rise in adoption. This includes cloud performance management and resource allocation to ensure optimal resource utilization and minimal downtime.

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