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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

The attrition rate for customer care teams also increased by nearly 50%in 2021, causing inconsistent performance. How a Digital Adoption Platform Can Help Customer Support Teams A Digital Adoption Platform (DAP) trains customer support teams and makes them more knowledgeable and productive.

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Enable Your Sales Team with a Digital Adoption Platform

Ontuitive

In these moments, a digital adoption platform , also called a DAP, can transform how your sales team operates. Wond Zeal’s Digital Adoption Platform serves up content at the exact moment your sales team needs it; learn how. . A DAP supports sales enablement in several ways. Improve productivity.

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Top 10 LMS Software Platforms in 2024

BrainCert

LMS platforms have revolutionized the way organizations deliver training and education, making learning more accessible, interactive, and personalized. As we step into 2024, let's explore some of the top LMS software platforms that are poised to drive educational excellence and workforce development.

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5 Ways to Measure ROI When Using a Digital Adoption Platform

Ontuitive

5 Ways to Measure ROI When Using a Digital Adoption Platform. This blog is part two of a two-part series that discusses the importance of having a user adoption strategy, how to measure success and ROI, and the ways a digital adoption platform supports the process. Recapping User Adoption.

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Agile Microlearning Explained

Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes. Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers.

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10 Questions to Ask When Choosing a Digital Adoption Platform

Ontuitive

One way to increase the odds of success is to use a digital adoption platform , also known as a DAP, to increase user adoption. Wondering what a digital adoption platform is and how it can help your oraganization achieve its goals? Read our blog What is a Digital Adoption Platform?

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3 Strategies to Get Started with a Digital Adoption Platform

Ontuitive

A digital adoption platform , or DAP for short, increases software adoption and knowledge retention by making learning in the flow of work easier. Using contextual learning software enables employees to complete their work with less frustration and fewer errors, but launching a digital adoption platform is a process.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.