Matrix

JULY 13, 2022

Good customer service is key to a successful business. Happy customers equal profit whether you work in retail, tourism, or web development. However, offering an excellent product or service is not enough to ensure customer satisfaction. The undeniable importance of stellar customer service.

Customer Service 74

Customer Service Compliance Training Ideas Services 74

Learning Pool

JUNE 6, 2023

We’re delighted to have been named one of Training Industry’s ‘Top Custom Content Development Companies’ for 2023. Recognition as a ‘Top Custom Content Development Company’ is an improvement on our previous position as a ‘Custom Content Development Company to Watch’ which we have held for the previous two years.

Content Developer 98

Content Developer Blended Learning Companies Industry 98

Infopro Learning

FEBRUARY 28, 2020

As evolving technology continues to disrupt workplaces around the globe, its now more important than ever before to implement effective corporate training programs to ensure that your employees have the knowledge and skills that they need to be successful. Much of this is caused by ineffective training.

Compliance Training 294

Compliance Training Blended Learning Micro-Learning Case Study 294

Professional Online Learning | ecadema

MAY 10, 2022

There can be lots of benefits of virtual instruction but when it comes to on-the-job training, it is certainly going to be beneficial in the best possible way for the company as well as the skills of the employees. What are the reasons for providing employees with on-the-job training?

Customer Service 52

Customer Service Job Services Custom 52

Learning Pool

AUGUST 25, 2022

Learning Pool, the international leader in learning technology, has announced its position on the 2022 ‘Top 20 Learning Management System Company’ list by Training Industry. . US-based Training Industry is the leading research and information resource for corporate learning leaders. Client and user representation. .

LMS 98

LMS Industry Companies Brandon Hall 98

Infopro Learning

MAY 27, 2024

In today’s highly competitive market, providing outstanding client experiences is essential for companies aiming to differentiate themselves. Central to this endeavor is customer service training and product knowledge enhancement, which are pivotal in maximizing customer satisfaction and driving overall business performance.

Remote Learning 221

Remote Learning Services Diversity Training Management 221

CLO Magazine

MARCH 11, 2024

In the rapidly evolving landscape of global commerce, mastering multiple languages has transformed from a competitive edge into a fundamental necessity for businesses aiming to expand their reach beyond local borders. We sometimes use affiliate links in our content. Thank you for your support.

Global 41

Global Diversity Training Business Internationalization 41

Learning Pool

MAY 19, 2022

At Learning Pool, we are thrilled to have appeared on the ‘Custom Content Development Companies to Watch’ list by Training Industry for the second year running. . Training Industry is the most trusted source of information on the business of learning.

Blended Learning 98

Blended Learning Content Developer Brandon Hall Companies 98

KnowledgeAnywhere

OCTOBER 18, 2023

The banking and financial sector is undeniably a linchpin of the global economy. Additionally, some banking compliance and credit union training change from country to country and even state by state, making it difficult to keep up with. million per company annually. million per company annually.

Compliance Training 84

Compliance Training Industry Customer Service Metrics 84

STRIVR

MAY 18, 2023

Overheard: “Ugh, the company is making me take this training on Friday…” Conventional wisdom states that company training is by definition dull and tedious — a necessary part of life on the job, but certainly not anything anyone looks forward to. The timing is good, because company training is more important than ever.

Companies 52

Companies Benefits Training Train 52

CHRP-INDIA

FEBRUARY 2, 2021

The Retail Industry is considered the leading industry globally, with various departments within every organization. The Retail Industry mainly deals with the customers; hence several companies are conducting training programs for their employees on dissimilar topics and aspects of their jobs that are unique and productive.

Solution 80

Solution Industry eLearning Custom eLearning Development 80

Learning Pool

NOVEMBER 14, 2022

Learning Pool, the international leader in learning technologies, has been chosen as a ‘Top eLearning Content Development Companies’ by eLearning Industry for 2023. . eLearning Industry was founded in 2012 and is a network-based media and publishing company that facilitates the largest community of eLearning professionals worldwide.

Custom eLearning Development 98

Custom eLearning Development Content Developer Diversity Training Brandon Hall 98

Learning Pool

SEPTEMBER 23, 2021

Learning Pool, the leading provider of elearning solutions, has been selected as one of Training Industry’s LMS ‘Companies to Watch’ for 2021. . Company size and growth potential. Strength of clients and geographic reach.

Association Learning Management System 98

Association Learning Management System Diversity Training LMS Association LMS 98

Learning Pool

APRIL 1, 2022

Learning Pool, the leading e-learning solutions provider, is thrilled to have made the 2022 list for ‘Top eLearning Gamification companies’ by eLearning Industry. . Those included on the 2022 ‘ Top eLearning Gamification companies ’ were ranked on the following criteria: Company’s economic growth potential.

Gamification 98

Gamification Brandon Hall Companies LMS 98

Integranxt

NOVEMBER 25, 2023

Research conducted by PwC indicates that by 2030, AI could potentially increase global GDP by as much as 14%, which translates to an added value of approximately $15.7 This represents the largest commercial opportunity in the rapidly evolving global economy today.

Solution 52

Solution Companies Customer Service Predictions 52

Learning Pool

JULY 6, 2022

With a legacy learning management system (LMS) that was dated and resource-constrained already in place at GamCare, the company wanted to modernize its learning and development practices to become more efficient and effective. Through this incredible platform, we’ll be able to train our staff to a much higher standard.

Streaming 98

Streaming Compliance Training LMS Brandon Hall 98

Learning Pool

DECEMBER 19, 2023

March We celebrated four years of ‘Customer Service Success’ at the Stevie ® Awards for Sales and Customer Service with the Silver award. We also became a certified B Corporation , joining global businesses committed to making a positive impact on the world. This included two Silver awards for AI Conversations.

Brandon Hall 111

Brandon Hall Customer Service Internationalization Learning Management System 111

Infopro Learning

NOVEMBER 21, 2023

In the ever-evolving landscape of corporate training, one question looms large; will Artificial Intelligence (AI) disrupt Learning & Development (L&D) teams?  According to the McKinsey Global Survey , 40% of respondents said their firms will boost their overall investment in AI due to future AI advancements.

Teams 221

Teams Privacy Compliance Training Harbinger 221

SweetRush

NOVEMBER 30, 2023

November 29, 2023 – Bridgestone Americas, a global leader in tire technology and service, and SweetRush, a leading provider of custom learning solutions, announced the launch of an award-winning, mobile-friendly, high-engagement sales training and performance program: Consumer Tire Education (CTE). San Francisco, Calif.,

Sales 91

Sales Innovation Brandon Hall Program 91

Learning Pool

SEPTEMBER 9, 2021

Homegrown, Derry-based Learning Pool, the leading provider of elearning solutions, has retained its Gold standard for Ireland’s ‘Best Managed Companies’ by Deloitte for the sixth year running. . With this year’s winners, 139 companies are now recognized as Ireland’s ‘Best Managed Companies’ and just 17 qualified for the Gold standard.

Standards 98

Standards Companies Brandon Hall Management 98

STRIVR

SEPTEMBER 10, 2020

Cleo Scott, Director of Global L&D for Verizon Business Services, has been with Verizon a long time. She believes that customer experience is at the heart of everything Verizon does. Elevating Verizon customer service with empathy training in VR. See why companies are turning to VR to train faster.

Director 52

Director Global Customer Service Virtual World 52

Learning Pool

SEPTEMBER 7, 2020

Learning Pool is delighted to have featured on the 2020 Training Industry list of the ‘Top 20 Learning Experience Platform Companies’. Training Industry is the most trusted source of information in the business of learning. LXPs, such as Learning Pool’s Stream , is the latest evolution of training technology.

Diversity Training 78

Diversity Training Platform Industry Companies 78

OpenSesame

JANUARY 18, 2022

Portland, OR – 18 January 2022 – OpenSesame, a market-leading SaaS global elearning innovator, today announced the addition of new global publishers to its popular OpenSesame Plus subscription. Channel 1 Creative Media boasts a suite of more than 300 training videos surrounding health and safety, wellbeing and customer service.

Global 52

Global Compliance Training Coaching Virtual World 52

Learning Pool

SEPTEMBER 21, 2020

Learning Pool is thrilled to have received such a prestigious accolade, in partnership with our client, a leading global reinsurance company , at the 2020 International Business Awards. . Our customer is the world’s second-largest reinsurer now operating in 25 countries worldwide. About Learning Pool.

Global 90

Global Compliance Training Business Customer Service 90

Learning Pool

JUNE 7, 2022

As providers of one of the most feature-rich open-source Learning Suites on the market, Learning Pool is thrilled to have ranked second place on the 2022 list for ‘Top Content Providers for Diversity and Inclusion Training’ by eLearning Industry. You can view the complete list by eLearning Industry here. . About Learning Pool .

Diversity Training 98

Diversity Training Providers Brandon Hall Content 98

CLO Magazine

OCTOBER 31, 2018

It’s been an interesting path that’s brought Braden to her current role as global vice president and chief learning officer for Telus International, a worldwide provider of customer-service outsourcing and IT services. I built a whole course to teach the customers,” she said. Michelle Braden. Michelle Braden.

Global 85

Global Learning Customer Service Teams 85

eLearning Brothers

JUNE 23, 2021

as the 10th customizable DIY game in The Training Arcade‘s ever-growing gallery. We’re so proud to have the two most prestigious brands in entertainment as flagship games in The Training Arcade,” states Richard Lowenthal, Chief Operating Officer for The Game Agency. within the Training Arcade.”. Watch highlight video.

Compliance Training 91

Compliance Training Education Training Train 91

Learning Pool

JUNE 28, 2021

Learning Pool, the Derry-based online learning solutions provider, is delighted to have been selected as a ‘Top Online Learning Library Company to Watch’ by Training Industry. . This included the list of the top companies to watch; on which Learning Pool featured for the first time. . See our latest achievements here. .

Compliance Training 81

Compliance Training Library Online Learning Companies 81

Learning Pool

DECEMBER 15, 2021

Learning Pool, the leading e-learning solutions provider, is thrilled to have made the 2022 list for ‘Top LMS for Compliance Training’ by eLearning Industry. . eLearning Industry is a network-based media and publishing company founded in 2012 which facilitates the largest community of eLearning professionals across the world.

Compliance Training 98

Compliance Training LMS Compliance Brandon Hall 98

Learning Pool

MAY 26, 2021

Learning Pool, the leading e-learning solutions provider, celebrates both national and regional success as the ‘Best Companies to Work For’ are announced. Working with some of the world’s best-known brands, Best Companies measures, improves and recognizes great employee engagement, compiling annual lists of the ‘Best Companies to Work For’.

Companies 97

Companies Brandon Hall Attitudes Learning 97

Learning Pool

JUNE 30, 2022

As providers of a feature-rich and future-proofed Learning Suite, Learning Pool is thrilled to have been named on the list of ‘Top content providers to help you prove training ROI’. Those included on the 2022 ‘Top Content Providers to help you prove training ROI’ list were ranked on the following eight criteria: . Customer retention.

Diversity Training 98

Diversity Training ROI Providers Brandon Hall 98

Learning Pool

MARCH 10, 2022

With one of the most feature-rich Learning Management Systems on the market, Learning Pool is thrilled to be recognized as a Top Cloud-Based LMS provider for Corporate Training for the second year running. We’ve worked with a number of big names to help enhance employee training, improve performance, and boost productivity.

LMS 98

LMS Compliance Training Corporate eLearning Brandon Hall 98

Learning Pool

MAY 31, 2022

As providers of one of the most feature-rich open-source Learning Management Systems on the market, Learning Pool is thrilled to have made the 2022 list for ‘Top LMS for Product Training’ by eLearning Industry for a second year running. .

Compliance Training 98

Compliance Training LMS Productivity Product 98

Hurix Digital

MARCH 7, 2023

In the rapidly changing business landscape, companies need to ensure that employees are equipped with the latest skills and knowledge to keep pace with industry demands. Corporate e-learning solutions provide an effective way for organizations to train employees and keep them up-to-date with the latest industry trends.

Blended Learning 52

Blended Learning Corporate eLearning Solution Virtual Classroom 52

GoConqr

AUGUST 15, 2017

As a solution, McMillon made a billion-dollar investment to make changes to the compensation and training of each store’s employees. “We are moving beyond just selling products to being the brand customers rely on to make their lives simpler and more meaningful as they save money”, explains McMillon. “We’ve

Customer Service 40

Customer Service Services Custom Social Networks 40

Learning Pool

JANUARY 19, 2022

Voted as one of eLearning Industry’s ‘Top LMS for Telecommunication and IT Companies’ for 2022, Learning Pool has a portfolio of successful LMS implementations under its belt, as well as an unparalleled commitment to helping organizations deliver great learning, easy compliance, and clear reporting. .

LMS 52

LMS Compliance Training Companies Brandon Hall 52

Infopro Learning

MAY 29, 2024

In today’s fast-paced business landscape, global talent outsourcing isn’t merely a passing fad—it’s a strategic necessity. We will explore the transformative potential of global talent outsourcing and discover how it can unlock unprecedented success for your business. Benefits and Necessity of Global Outsourcing 1.

Outsource 221

Outsource Global Off-shore Diversity Training 221