Conversation Related Topics 
Integrated Learnings
MAY 23, 2012
If you have your sights set on upward mobility, reading some of the books your leaders read may help you better relate to them, too…even give you some casual conversation material. What are the leaders of your organization reading? You know that cliché about dressing for success? Perhaps there’s also something to reading for the job you want.
Integrated Learnings
JANUARY 29, 2015
Over the past few weeks, I’ve had conversations with colleagues from inside and outside of the organization to brainstorm approaches for this module. Below are some of the themes from those conversations, which seem applicable to any change initiative. Emphasize behavior and expectations. Create a unique and inspiring experience.
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Integrated Learnings
JUNE 27, 2012
Conversational tone. That conversational, natural language also helps make it a quick, easy-to-understand read. Having this route available can benefit learners who become overwhelmed when pushed into something too quickly. Everyone wins. The book's friendly voice helps create a feeling of learning from a personable instructor.
Integrated Learnings
NOVEMBER 9, 2011
Based on prior conversations with the client, I knew what types of scenarios to create. These types of details often emerge through conversation, but might not come up from an approver who is simply reviewing the training materials for accuracy. What I needed help with was writing realistic dialog. So what do you do?
Integrated Learnings
APRIL 27, 2011
You can present the employee’s side of the conversation either in text or voice recording, and then provide the learner with multiple choice options for response as the manager. Interactive Simulations - Simulations can be used to replace the traditional role play exercises used in ILT. Think about the coaching example presented above.
Integrated Learnings
AUGUST 11, 2010
I’ve seen talented instructional designers convert ILT into eLearning as though they’re doing a straight, simple conversion. Instead of approaching this task as a conversion, think of it as a redesign. Not that knowledge checks are inherently dull…but they usually are if you don’t put much thought into them.
Integrated Learnings
SEPTEMBER 15, 2010
Let’s look at the ADKAR change management model against the backdrop of a project I worked on a while back, which involved teaching customer service representatives a conversation flow for resolving customer complaints. Hiatt’s ADKAR model for this post – it’s simple and captures most of the components included in other models.
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