Infopro Learning

NOVEMBER 10, 2022

The most successful businesses prioritize their customer’s needs before, during, and after the sale by offering exceptional service. Building a customer-centric culture within an organization requires an added effort to provide more than just good customer service. Get Everyone Involved.

Consulting 416

Consulting Custom Organization Create 416

Cognigix

JUNE 1, 2022

To maintain excellence in customer service and a competitive edge in the current business environment, organizations need to continuously train their workforce. Every industry and department should provide optimum relevant training and development for employees. Ways Custom Learning Development Outsourcing Can Maximize ROI .

Custom eLearning Development 98

Custom eLearning Development Outsource ROI Custom 98

Infopro Learning

APRIL 28, 2021

Businesses have made drastic changes to meet the needs of both customers and employees. Organizations who successfully adapted to the current disruptive business environment leveraged learning solutions that strategically support business processes and goals. Learning Administration Providers: What Do They Offer?

Outsource 419

Outsource Providers Roles Agile 419

Infopro Learning

FEBRUARY 22, 2022

Collaborating with a trusted training delivery provider is a useful practice that brings a wide range of benefits—from improved operational efficiency to excellent learning results. This is the reason companies rely on external training delivery providers to strengthen their learning and development opportunities.

Providers 221

Providers Benefits Diversity Training Outsource 221

Infopro Learning

OCTOBER 18, 2023

If you’ve ever interacted with a customer success team , you know just how crucial they are in ensuring your satisfaction and loyalty. Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team.

Behavior 221

Behavior Metrics Teams Custom 221

Infopro Learning

MAY 6, 2022

dollars on the products and services provided externally. The training partners make the best use of intellectual properties available to the companies to provide customized solutions. If the business fails to provide proper training to their employees, they become vulnerable and may fail to meet the customer needs.

Providers 221

Providers Diversity Training Outsource Training 221

Infopro Learning

JUNE 15, 2021

Custom eLearning programs have become the new standard. Business leaders and L&D professionals are working together to develop learning plans that support both business strategy and goals. One vendor may work on developing custom learning content, while another may focus on training delivery. Vendor Research and Selection.

vendor 251

vendor Services Providers Outsource 251

Integranxt

MARCH 14, 2024

In the ever-evolving media and entertainment industry, fostering positive customer experiences is paramount to building brand loyalty and driving subscriptions. Customer support plays a crucial role in achieving this goal, ensuring a smooth journey for users and addressing their needs efficiently.

Performance Support 52

Performance Support Support Custom Augmented Reality 52

Infopro Learning

SEPTEMBER 5, 2018

Or had a customer support issue only to be passed from representative to representative hoping to find someone that will understand and know how to solve your problem? If this situation has ever happened to you, then you know how much product knowledge training can impact a company’s sales and customer service.

Sales 211

Sales Productivity Product Support 211

Raptivity

JUNE 14, 2021

Just-in-time learning is an approach to teaching and learning that provides learners with information or activities focused on a specific topic or skill that is accessible whenever it is needed. This approach can be used in many ways to support learning. How Just-In-Time Learning Can Support Learners?

Diversity Training 100

Diversity Training Blended Learning Providers Support 100

Docebo

FEBRUARY 2, 2023

Customer education refers to the process of providing information, resources, and training to customers to help them realize the full value of your products or services. It includes courses, peer supported learning, product tutorials, webinars, user guides, FAQs, and other resources. Docebo customer Zoom (heard of them?)

Custom 213

Custom Education Docebo Business 213

CommLab India

MAY 3, 2024

T he workplace is a dynamic space, constantly shaped by new technologies, processes, and customer needs. Traditional training methods, often isolated from the immediate work context, don't always provide the timely support employees need to perform their best.

Performance Support 57

Performance Support microlearning Support Performance 57

Paradiso

JANUARY 24, 2024

Customer training is a critical aspect of ensuring the success of your products or services. This guide is designed to provide you with a comprehensive understanding of customer training , its importance, and how to implement effective strategies. What is Customer Training? What are the Benefits of Customer Training?

Compliance Training 91

Compliance Training Custom Guide Authoring Tools 91

Docebo

SEPTEMBER 15, 2021

One such activity, which yields massive returns, is customer training. . Let’s take a deep dive into the concept of customer education, and explore how you can create an external learning program for your organization. . What is customer training? Customer training examples. Why is customer training important?

Blended Learning 244

Blended Learning Custom LMS Brandon Hall 244

Learning Pool

JULY 14, 2022

For its efforts in creating custom e-learning content that has compelling instructional design and gamification, Learning Pool is elated to have secured top 3 on the 2022 list for ‘Top Content Providers for Custom eLearning’ by eLearning Industry. You can view the full list by eLearning Industry here. .

Custom eLearning Development 97

Custom eLearning Development Diversity Training Providers Brandon Hall 97

WhatFix

MAY 2, 2024

Back to Blog Digital Transformation , Employee Training & Development Field Service Support: How to Enable Your Technicians Published: May 2, 2024 Updated: May 10, 2024 Samantha Rohn Field service employees are the frontline ambassadors of service-based businesses, fulfilling customers’ needs and keeping business operations flowing.

Performance Support 52

Performance Support Services Support Compliance Training 52

Learning Pool

NOVEMBER 15, 2023

For the fifth year, we’ve been chosen as one of eLearning Industry’s ‘Top eLearning Content Providers’ for 2024. Covering business skills , leadership and management , social care and health and more, our CPD-accredited off-the-shelf collections are used by almost 500 customers globally.

Compliance Training 118

Compliance Training Providers Content eLearning 118

IT Training Department Blog

MARCH 19, 2024

A corporate IT training provider must provide a tailored learning experience that will bridge the gap between technical jargon and practical application for non-techie employees. The quest to find the ideal corporate IT training provider for your next technology project isn’t an easy task. So read on!

Corporate eLearning 109

Corporate eLearning Providers Teams Blended Learning 109

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? Defining the need. Why does this matter? Organisational strategy.

Performance Support 52

Performance Support Services Support Custom 52

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? Defining the need. Why does this matter? Organisational strategy.

Performance Support 52

Performance Support Services Support Custom 52

Rustici Software

JUNE 3, 2021

At Rustici, we’ve always prided ourselves on our customer service. Even from its early days , the focus for our customer support team has been one word: delight. I had certainly been ‘satisfied’ in the past with various customer support interactions, but ‘delighted’? Not really. Rustici is the highball.

Support 96

Support Custom Trust Issue 96

Rustici Software

APRIL 14, 2022

Supporting Fosway’s 9-Grid winners. For those of you unfamiliar with the Fosway 9-Grid for Learning Systems , this is a multi-dimensional model, focused primarily on providers that serve the UK and EU markets. This year, Rustici Software customers accounted for 26% of the Learning Systems finalists. Onward and upward!

Custom 94

Custom Support eLearning Strategy eLearning 94

Spark Your Interest

JANUARY 26, 2021

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

Custom 190

Custom Education Authoring Tools Miro 190

Paradiso

MARCH 7, 2024

With the ever-changing business world and the challenge of losing customers, companies understand the importance of teaching customers effectively. Providing training and support to customers is crucial for long-term success. Explore the latest trends in customer training LMS to enhance your skill and knowledge.

LMS 91

LMS Trends Custom Metrics 91

Lemonade

JANUARY 9, 2023

A merger or acquisition can generate major advantages for your financial institution, from new customers to new assets. Above all else, you need a plan that supports your people—both staff and customers. M&A can be incredibly disruptive for staff and customers, both logistically and emotionally.

Support 52

Support Custom Teach Virtual World 52

Learning Pool

APRIL 23, 2024

Marking five years of customer service excellence, Learning Pool scooped the Bronze award in the ‘Customer Service Success – Business Services Industries’ category. In this year’s judging, Learning Pool was commended for remaining customer-centric all while delivering an impressive growth strategy year after year.

Customer Service 114

Customer Service Sales Services Custom 114

Rustici Software

FEBRUARY 14, 2024

One of the things that made me really interested in – and why I ultimately decided to work at – Rustici Software was the commitment to being empathetic to each other , delighting our customers and answering anyone’s question, anytime. Your support team is better than any I’ve worked with, I figured it would be an army.

Custom 91

Custom Engineering Write Blog Community 91

Webanywhere

AUGUST 22, 2023

Switching to a new Learning Management System (LMS) provider is a decision that holds the potential to significantly transform your organization’s training and development initiatives. Customization is another pivotal consideration. Support is another critical factor to consider.

Association Learning Management System 52

Association Learning Management System LMS Association LMS Providers 52

MobileTrain

MARCH 31, 2024

However, one often overlooked aspect of efficiency is its impact on customer satisfaction. This article will explore the symbiotic relationship between efficient teams and improved customer satisfaction and how AI revolutionises this dynamic.

Case Study 52

Case Study Custom Internationalization Compliance Training 52

Kitaboo

APRIL 1, 2024

The format supports a large range of eReaders, smartphones, and tablet platforms, allowing readers to access and share their hearts’ content readily. In this blog, we will explore different software solutions that support ePUB to provide creators with the resources needed to create and distribute their literary works.

Format 52

Format Authoring Tools Support Software 52

Paradiso

SEPTEMBER 13, 2023

In this blog post, we will delve into the issues that a customized LMS addresses, explore the latest trends in LMS development, and provide guidance on selecting the ideal software provider for your specific needs. How Does Custom LMS Development Enhance Business Performance?

Association Learning Management System 91

Association Learning Management System LMS Diversity Training Compliance Training 91

Paradiso

FEBRUARY 5, 2023

What is a Custom eLearning Solution? An online platform specifically designed to match the goals and requirements of an organization for delivering and managing online training and educational content is known as a customized e-learning solution.

Custom eLearning Development 91

Custom eLearning Development Solution Custom Docebo 91

Rustici Software

FEBRUARY 22, 2024

As their business flourished, they dove head first into providing more dynamic content and better technology for big names. Now we have the flexibility to cater to most companies’ standard required training needs and also custom training courses that companies can build themselves.”

Software 92

Software Productivity Product Custom 92

Paradiso

DECEMBER 9, 2022

Customer training is vital for onboarding new customers and helping existing ones get the most out of your products. This shows them you’re invested in their long-term success, so they trust you and remain loyal customers. In short, lousy customer training increases churn. What is a customer training LMS?

LMS 91

LMS Custom Guide White Label 91

Kitaboo

APRIL 1, 2024

Today, custom eBooks have emerged as powerful tools transforming the educational landscape. In a survey , 80% of school administrators mentioned that eBooks are valuable, and 59% of teachers said that eBooks help them support the curriculum and improve digital learning experiences. How Are Custom eBooks Revolutionizing Education?

eBook 52

eBook Custom Education Text-to-Speech 52

BrainCert

MARCH 18, 2024

The regular customers aren't just there to drink coffee; they're like a little family. Just like this coffee community, businesses need to create a sense of belonging and connection among their customers. Provide Value: Don't just broadcast sales messages. What is a Community? Why Build a Brand Community?

Community 52

Community Custom LMS Forum 52

Integranxt

MARCH 25, 2024

In today’s digitally driven landscape, customer experience reigns supreme. Businesses are constantly seeking innovative ways to elevate service, improve efficiency, and build stronger customer relationships. Customer expectations are evolving rapidly. Around 44% of companies are interested in investing seriously in AI.

Customer Service 52

Customer Service Services Custom Tools 52