customer-success 
Infopro Learning
MARCH 15, 2021
Custom eLearning solutions have long been on the rise. Many custom eLearning solutions can help your organization engage employees this year. However, three custom eLearning trends will truly help launch organizations forward this year. This disruption has caused a huge demand for employees to learn new skills.
Infopro Learning
MAY 19, 2022
It is one of the major reasons companies have started relying more on custom e-learning development. This article will dig deeper into the various pointers to consider when customizing content for e-learning. Customer segments. Customer relationships. Custom e-learning development is a tricky process. Key partner.
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Infopro Learning
OCTOBER 18, 2023
If you’ve ever interacted with a customer success team , you know just how crucial they are in ensuring your satisfaction and loyalty. Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team.
Infopro Learning
NOVEMBER 24, 2021
Customer service is an age-old necessity for any business and will continue to be for the foreseeable future. A remarkable customer experience is critical to the sustained growth of any business. Delivering exceptional customer experiences ensures high customer loyalty and customer retention.
Advertiser: ZoomInfo
Here’s what’s covered: How data-driven marketing drives the customer experience. The most challenging obstacles to data-driven marketing success. This eBook highlights how data-driven strategies empower marketing campaigns through personalization tactics. Understanding marketing strategy & performance.
Infopro Learning
FEBRUARY 24, 2024
Outsourcing custom eLearning development in 2024 is a smart move for organizations that want to stay ahead by providing effective and engaging employee training programs. The benefits of outsourcing custom eLearning development include access to expert knowledge, cost savings, and the ability to scale up or down as needed.
Infopro Learning
FEBRUARY 24, 2023
Outsourcing custom eLearning development in 2023 is a smart move for organizations that want to stay ahead by providing effective and engaging employee training programs. The benefits of outsourcing custom eLearning development include access to expert knowledge, cost savings, and the ability to scale up or down as needed.
Advertiser: ZoomInfo
For marketing teams to develop a successful account-based marketing strategy, they need to ensure good data is housed within its Customer Relationship Management (CRM) software. More specifically, updated data can help organizations outline key accounts for their campaigns.
Advertiser: ZoomInfo
Fact: Good data lives at the core of every successful B2B demand generation strategy. In this eBook, you’ll discover how to improve your demand generation program—and your bottom line—in four data-driven steps: Nail down your ideal customer profile (ICP). Leverage intent data. Personalize messages to your priority accounts.
Speaker: Chris Paxton McMillin, President of D3 Training Solutions
billion potential customers in the world, personalizing training seems logical. The best practices you can utilize to ensure a successful and logical translation experience. translates to “are you lactating?” Can you imagine what a straight translation might do to your course? With over 317 million people in the U.S., and over 6.7
Advertiser: ZoomInfo
The evolution of every high-functioning, effective customer success strategy centers around three C’s: connected experiences, an engaging customer journey, and a culture built on customer-centricity. Develop an effective customer health scoring model to mitigate churn and identify opportunities across your customer base.
Speaker: Zak Haitkin, Localization Manager
The pinnacle of success for any business is ultimate customer and employee gratification. Localizing your content will show your commitment to improving company culture, and how much you genuinely value your customers, employees, and their experiences. The strategies you can employ to launch a successful localization project.
Speaker: Skilljar Experts
Here at Skilljar, we’ve learned a thing or two about onboarding, both by crafting our own experience, and by collaborating with the best Customer Education professionals in the world. Join Skilljar's all-star team of onboarding pros for this next webinar featuring: Sara Robba, Director, Customer Success. Can't make it?
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Taking on development of a custom eLearning project is an exciting opportunity for a learning and development manager. These concepts are critical to addressing the most common pain points which, IF addressed, will ensure success. But any experienced L&D Manager will also tell you it can be fraught with peril.
Speaker: Jake Miller, Senior Product Marketing Manager, Allego
During this exclusive event, Jake Miller, Senior Product Marketing Manager at Allego, will explore how to empower sellers to create customized and immersive buying experiences.
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