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I Believe in the Importance of Personal Knowledge Management

Tom Spiglanin

But how do we sort through all this information, effectively filter content, judge the good from bad, and make sense of it all? The answer lies across several domains of a knowledge worker’s practice. These are good practices that help us grow our knowledge, but what we really need are mindful, disciplined processes for managing it on a daily basis.  What 1994).

@hjarche master class on #pkm Personal Knowledge Management

Ignatia Webs

The past couple of months have pushed me deeper into the PhD universe, and that has lead me to rethink what I am doing in terms of my own knowledge management, how I am doing it, and where I can improve my actions and make my knowledge acquisition and sharing process more efficient (or simply more fun would also be more then enough!). And it is online.

Knowledge Management for Decision Memories

Learning and Working on the Web

As Brian Gongol notes: If a capital project has an expected service life of 20 to 30 years, it’s entirely possible that people working in an institution in their 20s will be middle or upper-level managers in the same institution by the time the project has to be replaced or upgraded. An Organizational Knowledge Sharing Framework. But we never know this in advance.

From Learning Management to Personal Knowledge Management

Jane Hart

But in fact it has been clear for some time that many individuals are already taking responsibility for not only acquiring new knowledge and skills but for a wide range of activities for their continuous learning and professional development. Acquiring new knowledge and skills – e.g.  in webinars, online workshops, MOOCs, and through videos and screencasts, etc. Social learnin

The Knowledge Management Genius of by Marc Rosenberg

Learning Solutions Magazine

How does so effortlessly connect “zillions” of people with “zigabytes” of product information? The answer, in part, is through using advanced knowledge-management (KM) techniques. field, we can learn a lot from how Amazon approaches the relationship between customers and information. Design Strategies Instructional Design Interface Design Learning Systems Management In the eLearning.

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Knowledge Management in the age of Social Media

The Learning Generalist

While our platform itself places no restrictions on where users can post content and while we have a really powerful search engine, the mental model of folders to place your information is still prevalent. Coming back to our social business platform though, the primary driver for this initiative was to answer a long standing knowledge management challenge at ThoughtWorks.

Here's how I'm approaching Personal Knowledge Management

The Learning Generalist

A few months back, Harold Jarche wrote a very interesting article about sense making with Personal Knowledge Management (PKM). Harold suggested a model that he uses to manage his personal knowledge and stay on top of his social media intake. I'd rather have all the information collected for me in advance, so I can get to processing it thereafter.

#Informal learning and the master deck of the guru

Ignatia Webs

He simply has the gift to come up with simple, yet essential knowledge insights that lift me up time after time. Yesterday he shared his 'master deck on informal learning'. It is a treasure of key ideas and at the same time such a great personal time saver, as well as a knowledge/management tailoring device. I can see how such a deck, build with my own set of slides and key pointers would enable me to draw up a meaningful presentation in no time, or I could even tailor a presentation on the go having such a master deck at my back hand draw. great.

I Believe in the Value of Connectedness

Tom Spiglanin

Most employees have far stronger connections through the organization’s hierarchy consisting of layers of manager/direct report relationships. While strong, hierarchical connections also vary greatly across the organization depending on the nature of the work and individual management styles. Personal knowledge mastery is essential for globally connected workers.


Wonderful Brain

The benefits of knowledge management (KM) are a monster value-add to any organization. How could such a straightforward process for transferring information and learning become bogged down in dense MBA rhetoric taking what is essentially a simple idea and obfuscating it in layers of process and jargon? Flash History of Knowledge Management. I can remember lecturing graduate educators that schooling started when one man stood beneath a tree and told stories to his Grecian disciples who sought to learn. What is Knowledge Management. Conclusion.

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5 Knowledge Management Tools to Consider

WalkMe Training Station

Knowledge management usually involves storing, organizing and sharing crucial information, so that every individual in the organization together with its customers can greatly benefit from its use. It is more than just the data and numbers or information and facts. Rather, adequate knowledge builds upon the necessary data and information to offer a context and ultimately helps in improving employee performance. The Most important Knowledge Management Tools. 1. Novo Knowledge-Base Software. Fuze Suite. IntelliResponse Virtual Agent.

Sahana Chattopadhyay – Crystal Balling with Learnnovators


Her work with various companies like Tata Interactive Systems, Zensar Technologies, ThoughtWorks and Future Group has given her a width of experience that spans instructional design, workplace learning strategy, knowledge management, social learning and community management, and people development. Sahana: A community manager’s task is varied. and others. Idealistic?

Social Learning Cannot Be A Bolt-On Strategy


It’s a strategic approach to shaping a business culture, highly dependent upon executive leadership and corporate strategy, including business process design, risk management, leadership development, financial controls and use of business analytics. To effectively do the latter, everyone including managers and top level executives must pick up some of the fundamental digital skills.

Informal vs. Formal Learning: Creating a Blend!


The corporate training world often questions and evaluates the concept of incorporating informal learning. The question always arises whether informal learning can be added to the formal learning and if so, how both can be combined together. Informal learning is the unofficial, unscheduled, and unplanned way to learn and gain knowledge, whereas formal learning is delivered in a systematic, intentional way with a reporting and evaluation process. Arrange for informal workshops or meetings where subject matter experts (SMEs) can share their expertise with co-workers.

LearnTrends: Personal Knowledge Management

Experiencing eLearning

These are my live blogged notes from Harold Jarche’s LearnTrends session on Personal Knowledge Management. Too much information. More important advances in the future will be our advances in dealing with information & problem solving, not in computer technology ( he was quoting someone–didn’t catch who, and this is only a paraphrase ). My side comments are in italics. Sense-making with PKM. When he moved to consulting and didn’t have an IT department and those resources, he realized he had to do something different. Internal processes.


I Believe in the Many Emerging Roles for Learning and Development Professionals

Tom Spiglanin

Employees have become accustomed to rapidly changing technology and have unparalleled access to an exponentially growing body of content and knowledge via the Internet. sizable number of employees are more adept at finding information than those in Learning and Development. Doing nothing, allowing the field of L&D to naturally evolve,  may seem a reasonable response. Donald H.

Ten Things I Believe About Workplace Learning

Tom Spiglanin

For nearly three years, I’ve been exploring social learning, informal learning, and the changing workplace. strongly believe my current understanding and knowledge wouldn’t be as rich without this critical knowledge management practice.  The importance of Personal Knowledge Management (PKM). But now I’m getting well ahead of myself.

Pulling informal learning

Learning and Working on the Web

Take a look at these 8 demand-side knowledge management principles by Nick Milton. People don’t pay attention to knowledge until they actually need it. People value knowledge that they request more highly than knowledge that is unsolicited. People won’t use knowledge, unless they trust its provenance. Knowledge has to be adapted before it can be adopted.

Introducing Personal Knowledge Management (PKM) to a Corporate Audience by Eric Kammerer

Learning Solutions Magazine

information; the people in these jobs probably used traditional learning to help them attain key roles. Emerging Topics Management Professional Development Training Strategies Many organizations have a concentration of jobs requiring a broad base of connections to people and. overlooked key to their success and growth is a type of learning in which they may not have even known.

Knowledge Management Core Issues

Tony Karrer

With an ever deceasing half-life of knowledge , just keeping up has become a major corporate imperative. We need practical ways to build personal informal networks. We have made little progress in preventing those repeating errors, as firms grow in size and complexity, building relationships that enable knowledge flows, keeping in the loop and finding stuff becomes a huge issue. Discovering opportunities and gaps in knowledge flows, improving personal networking and finding experts (in larger firms). Finding tacit knowledge sources and helping to put these to work.

The Twitter Chat Conundrum (Part One)

Learning Rebels

Do we use chats for increased knowledge? We could learn from social media managers and build an events calendar. I can look at the calendar and perhaps actually black out dates for a specific chat – the one I do not want to miss! This goes beyond the normal chat etiquette, but as self-directed, socially minded gatherers of knowledge, what is our role? Bigger questions.

6 Benefits of Informal Learning


Perhaps the highest level of learning with the deepest cognitive impact is informal learning. It’s what we call those precious learning moments where passion and curiosity meet to break all motivation and knowledge barriers. It is the self-directed learning that is triggered by an intrinsic drive and continues until all objectives in performance and knowledge have been achieved.

#OER #MOOC online learning papers from Open CourseWare conference

Ignatia Webs

find this of interest, as it is part of something I want to investigate in relationship to peer/expert knowledge creation, MOOC, mobile learning. Metrics can inform qualitative investigation, but they do not answer “why” questions (e.g. education eLearning journal knowledge knowledge management learning analytics OER open education research

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Do you know your E-learning Buckets?

Integrated Learnings

Electronic performance support systems provide just-in-time knowledge to learners who either don't have the time for other learning options. Also known as an EPSS, this type of system is great to house knowledge that is only used in rare cases. Knowledge Management Systems. Knowledge management is a collection of information for employees to learn from. In the past I've used systems like wikis, Lotus Notes, and SharePoint to serve as knowledge management systems. By Jonathan Shoaf. Self-Paced Learning. Online Classroom. Simulations.

Introducing the Social Intranet Index

E-Learning Provocateur

An intranet with an SII of 9 empowers anyone in the organisation to publish and edit “regular” informational content beyond the aforementioned social media elements, though still within certain ringfenced zones. The corporate community pitches in to produce and maintain organic knowledge. There’s a lot of talk about social intranets these days. Which one is correct?

Introducing the Social Intranet Index

E-Learning Provocateur

An intranet with an SII of 9 empowers anyone in the organisation to publish and edit “regular” informational content beyond the aforementioned social media elements, though still within certain ringfenced zones. The corporate community pitches in to produce and maintain organic knowledge. There’s a lot of talk about social intranets these days. Which one is correct?

Informal learning, the 95% solution

Learning and Working on the Web

Tweet Informal learning is not better than formal training; there is just a whole lot more of it. It was part of the Taylorist, industrial model that also compartmentalized work and ensured that only managers were allowed to make decisions. Supporting informal learning at work is not as clear-cut as something like ISD. Informal Learning

7 quick tips to improve knowledge management

Spicy Learning

Following on from our webinar last week (you can find the recording here ), we wanted to show that improving knowledge management doesn’t always have to cost a great deal of time and money. Here are seven easy-to-implement changes and smart investments you can make to improve knowledge management systems: 1.     The future is search-powered. If your search tool is developed properly, it has the potential to bring knowledge that employees might not even have known their organisation possesses, into the light. Your KMS has got to be easy to use. Get in touch.


Wonderful Brain

The first is about big data, the phenomenon that now makes available enormous, staggering, volumes of information almost instantaneously. The second is a condition that says information already known to us can limit how big data can be used because there are other types of knowing to expand thinking. How do we pluck just the right information we need from this torrent of bits? 

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personal knowledge management & wisdom

Learning and Working on the Web

PKM consists of practical methods for making sense of the increasing digital information flows around us. And while there are different ways to think of knowledge – processed, procedural, propositional – this model I think adheres to a more basic view. Data does not create information; information does not create knowledge and knowledge does not create wisdom. 


Complacency, failure, improvement cycle and #pearltrees #pkm14

Ignatia Webs

Anyway, I searched for a way to improve: get some pointers on how to present, i.e. expert knowledge corner a future presentation occasion: May 2014 an online forum (which will be on related subject as the presentation I messed up, and the forum also has feedback forms) practice, practice, practice and get better. Which means that every few years something that I was good at turns into mush.

#LAK11 analyse your learner/worker interactions with SNAPP to increase #elearning outputs, pedagogy and #performance

Ignatia Webs

Many of us use learning management systems, and some of us even track students to support learning processes, but let's face it: tracking does not always result in clear visualization of the interactivity that is taken place amongst learners. As such I see two fields of interest: education/training and knowledge management in corporations. Here is where SNAPP comes in.

eLearning as Part of an Informal Learning Strategy

Integrated Learnings

Do you have a similar story of unstructured, experiential, informal learning? Jay Cross, known for his informal learning research, tells us that approximately 80% of workplace learning occurs informally. In contrast, only 20% of organizations’ learning budgets go toward enhancing informal learning. And can eLearning become part of an investment in informal learning? The formal course builds the foundational knowledge and skills required for the job, with short eLearning lessons available to help people advance their skills later. By Shelley A. Gable.

Trust, Tacit Knowledge and Social Business

ID Reflections

As I read the post on Resolvingthe Trust Paradox by John Hagel, I was reminded of two things—the talk on the power of vulnerability by Brene Brown and what Morten Hansen says about tacit knowledge sharing in hisbook Collaboration:How Leaders Avoid the Traps, Create Unity, and Reap Big Results. hadwritten about the latter in my post Molotovcocktail = Weak ties x complicated knowledge. Tacit knowledge (by definition knowledge that is un-codified, notvisible and sometimes, not “ articulatable ”in very black and white terms) requires strong ties to be shared.

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