SweetRush

NOVEMBER 14, 2023

SweetRush’s leading-edge learning innovations this year include the launch of WebXR content, which empowers client-partners to create immersive experiences for every learner—with or without a headset. One of those experiences includes an immersive conversation simulation, recently co-created with a global hospitality leader.

Learning Technologies 80

Learning Technologies Technology Companies Brandon Hall 80

SweetRush

AUGUST 1, 2023

eLearning Industry Founder Christopher Pappas cites the SweetRush team’s learning-first mindset, consultative approach, and singular ability to engage learners as central factors contributing to its success. VR, AR, AI, simulations, and interactive video—they’re creating effective immersive learning.

Providers 80

Providers Brandon Hall Content Portfolio 80

ID Reflections

JUNE 9, 2010

I started this discussion to understand the roles (tacit and explicit) that a learning consultant plays. Sahana Chattopadhyay Senior Consultant at Zensar Technologies What does a Learning Consultant do? What are some of the primary and secondary functions that a business expects from a learning consultant? Comments (12).

Consulting 141

Consulting Social Networks LinkedIn Discussion 141

CLO Magazine

DECEMBER 12, 2022

The participants came from North American companies and organizations, representing industries such as supply chain, biomedical, utility, electronics engineering, manufacturing and AR consulting services. The post The talent needed to adopt mobile AR in industry appeared first on Chief Learning Officer - CLO Media.

Adoption 68

Adoption Adopt Mobile Industry 68

CLO Magazine

NOVEMBER 25, 2020

In relative terms, the progression is simple: The learner does research (in consultation with mentors) and decides on the credential that fits with their career aspirations, fills any minimum requirement gaps, registers for the exam, studies a prescribed curriculum and passes the test. Here, we will focus our attention on skills training.

Environment 112

Environment Effectiveness Compliance Training Create 112

CLO Magazine

AUGUST 24, 2016

The most acute problems are in health care, financial services, industrial manufacturing and some segments of the professional services sector. Couple this with longer life spans and the ubiquity of technologies and services that enable self-directed career exploration, and it adds up to a workforce more independently minded than ever.

CLO 32

CLO Roles Management Examples 32

CLO Magazine

MARCH 18, 2020

Excellence in Content recognizes vendors that have created superior customized and/or off-the-shelf learning content. Tasked with making a funny, innovative and, above all, captivating program to increase the Bridgestone sales team’s understanding of Bridgestone tires, SweetRush created Consumer Tire Education. Gold: SweetRush.

Content 60

Content Learning Portal Director Portal 60

CLO Magazine

OCTOBER 1, 2020

As a result, we’ve seen many brands — including my organization, OpenSesame — issue statements pledging to review their business practices, products and service delivery models with the goal of making them more inclusive. Many in the business community are taking this moment of reflection to apply these same questions to their companies.

Diversity Training 99

Diversity Training Compliance Training Consulting Culture 99

CLO Magazine

APRIL 26, 2021

Prior to their current roles, Sheppard was Houde’s professor during her undergrad time at Duke University, acted as her adviser for her dissertation, and later hired her to help him create Duke Corporate Education. Leah Houde, CLO, PwC. Everything happened overnight,” Houde marvels. PwC has 284,000 employees in 151 countries.

Diversity Training 88

Diversity Training Virtual World Leadership Consulting 88

CLO Magazine

APRIL 22, 2021

We often tell others, and ourselves, that service in these groups can be a professional development and learning opportunity. The committee chair plays a key role in making committee service double as a professional development experience for its members. As the CLO, approach committees through the lens of champion.

Develop 77

Develop CLO Performance Support Activities 77

CLO Magazine

SEPTEMBER 15, 2023

Leaders should consult with stakeholders across the organization and think together critically about what skills are becoming outdated, what skills are in short supply and what skills will be needed to move the business forward. Leaders must create an environment that celebrates learning and links learning to opportunity.

Metrics 99

Metrics Leadership Taxonomy Digital 99

CLO Magazine

MARCH 13, 2019

I first saw the connection between high performance and peer accountability years ago when consulting with a successful financial services company. Paul didn’t have to monitor latecomers or ask Lydia hard questions because he had created a culture of universal accountability. The role of a leader is to shrink this gap.

Culture 73

Culture Performance Create Problem 73

CLO Magazine

AUGUST 12, 2019

Since this episode was recorded, Stephanie took on the CLO role at Parkland Hospital and Health System, one of the largest health systems in Dallas. Plus, co-host Justin Lombardo talks about the three things to look for in a new CLO role and why he thinks centralization is the way to go for the modern learning function. Justin: Yes.

CLO 36

CLO Podcasts Podcaster Podcasting 36

CLO Magazine

APRIL 27, 2021

This awards program was created with guidance from a group of senior level learning leaders, practitioners and CLOs to be a comprehensive evaluation of organizational L&D. Fidelity National Informational Services. Tata Consultancy Services. Each organization is scored and ranked either a Gold, Silver or Bronze.

Pinnacle 79

Pinnacle Score Security CLO 79

CLO Magazine

SEPTEMBER 30, 2021

Call the EAP provider for a free consultation.”. Research the benefits and services current vendors already provide. Create outlets, support groups or open-door policies for women to address mental health needs. For example, instead of saying, “We have an EAP available,” educate employees on how to use the EAP.

Support 83

Support System vendor Policies 83

From the Coleface

MARCH 31, 2022

I recently ran a round table session for Filtered’s CLO Coffee Club titled “Deploying an LXP with your eyes wide open”. Address the long tail of learning requests – An LXP that can surface several thousand items holds the promise that it will service low frequency requests.

Long Tail 130

Long Tail Platform Organization Compliance Training 130

CLO Magazine

MARCH 19, 2020

Excellence in Partnership recognizes vendors or consultants that have effectively supported a client’s learning and development function to set strategy or establish or implement a program via consulting or whole or partial outsources services. Gold: Fulcrum Labs. Silver: Scrimmage.

Diversity Training 47

Diversity Training Performance Support Outsource CLO 47

CLO Magazine

DECEMBER 23, 2020

The things that can really hurt us are what we haven’t thought about.” — chief risk officer, financial services firm. Borrowing from the Center for Creative Leadership, “boundary spanning” is the ability of leaders to rapidly create alignment, commitment and direction across boundaries (functional, organizational, cultural or geographical).

Develop 116

Develop Leadership Agile Market 116

CLO Magazine

MARCH 18, 2020

Kristin Cassino, Manager, Learning Services, Liberty Mutual Insurance Global Risk Solutions. The learning services team, managed by Kristin Cassino, set out to create an entire methodology to track the relationship between training and outcomes, with hard data to back it up. Kristin Cassino. Photos by Will Byington.

Business 47

Business Case Study Metrics Consulting 47

Axonify

JANUARY 6, 2017

But, instead of simply offering our POV, we thought there was no better way to provide you with the best insights than to consult with some of the leading experts in the field. L&D will have a new role and create many disruptions. This new role has created many disruptions for L&D. Josh Bersin. Industry Analyst.

Trends 256

Trends Compliance Training Expert Blended Learning 256

CLO Magazine

NOVEMBER 2, 2021

Austrian-American educator, author, and management consultant Peter Drucker is often credited with saying, “What gets measured gets managed.” Those biases can be particularly powerful when we create content for employees whose life experiences are different from ours. . Data can be intentionally and unintentionally manipulated.

Diversity Training 115

Diversity Training Leadership Behavior Google 115

CLO Magazine

JULY 18, 2013

To ensure learning services investments meet business requirements, the role of the purchasing agent, and the knowledge required, are evolving. While procurement organizations are getting better at understanding the world of learning services, there are still significant challenges. The tough part is figuring out all of the variables.

Services 63

Services vendor Apple RFP 63

CLO Magazine

OCTOBER 5, 2023

Part of this process includes creating a new framework to identify generative AI opportunities and use of tools to create a tailored, transparent and scalable approach by reinventing the ADDIE model. They will be able to better inform, train and create generative AI skills development processes across the business.

Enterprise 47

Enterprise Teams Instructional Design ADDIE 47

CLO Magazine

NOVEMBER 11, 2022

With clients as its North Star across the business, the learning functions at ADP focus on helping those clients realize the full value of ADP’s solutions and services, and enable the development of the associates who support them. “As This goes beyond basic training: the ADP learning organization also created a centralized LMS for clients.

Tools 51

Tools Scanning Association LMS Association Learning Management System 51

eLearning 24-7

DECEMBER 14, 2023

They bring in folks with doctorates and consultants who tell them this is the best LLM for your company and your data. I have met people who say the consultant recommended this, and in turn they go with it. With generative AI, companies are adding it without truly investigating its impact, not just now, but down the road.

vendor 67

vendor Version Compliance Training Privacy 67

CLO Magazine

JULY 6, 2023

AI-enhanced content development Currently, the process of creating training content, including videos, courses, graphics, interactive elements, text, audio and simulations, is time-consuming and relies heavily on manual tools. The post The 5 reasons L&D is going to embrace ChatGPT appeared first on Chief Learning Officer - CLO Media.

Simulations 51

Simulations Case Study Compliance Training Teach 51

CLO Magazine

MAY 24, 2018

To determine those needs, each CLO regularly consults with their respective chief talent officer to learn the business goals around client services, market growth, operational performance and talent. From there, the CLO determines the learning and development strategies for the year. .”

Metrics 52

Metrics CLO Diversity Training Leadership 52

CLO Magazine

NOVEMBER 6, 2019

PwC may be best known as a tax and auditing services firm, but its consultants are expected to be knowledgeable about all financial and business trends. PwC clients rely on their consultants to help them navigate the digital landscape and to implement solutions that will make their businesses more efficient. “So

Change 84

Change Social Networks Score Digital 84

CLO Magazine

OCTOBER 11, 2013

When FMC Technologies experienced rapid growth in a business sector, its customer service performance suffered. But, as he partnered with Linkage principal consultant Madelyn Yucht, they realized that customer satisfaction scores would only go up when quality of process execution and delivery improved. How did the firm turn it around?

Customer Service 61

Customer Service Services Culture Custom 61

CLO Magazine

AUGUST 5, 2021

In fact, with fewer dentists seeing patients, many started exploring new dental technology leading to increased interest in SprintRay’s services. Mansouri hired consultant and culture expert Ed Cohen to develop a culture-building strategy in June 2020 — something many companies chose not to do amid the pandemic. You must be proactive.

Culture 79

Culture Companies Strategy Management 79

CLO Magazine

DECEMBER 5, 2022

As the talent market remains fiercely competitive, products and services become commoditized, and as more human tasks become automated, organizations recognize that talent is their most valued asset. It can deliver small bits of consultative value if the right questions are infused.

Activities 60

Activities Organization Coaching Leadership 60

CLO Magazine

JANUARY 29, 2020

A Consultative Approach. Jen is a person of vision and she has a very clear, crisp communication style,” said John Luck, vice president for PerkinElmer America’s sales and service division, who served as the executive sponsor of a sales coaching program Sullivan and her team rolled out. Butters knew she’d found her CLO.

Learner 47

Learner CLO Coaching Brandon Hall 47

CLO Magazine

OCTOBER 17, 2019

When I made a mistake or forgot something, the simulation coached me on where to direct my attention to get service right. Each created “muscle memory” in my mind that no classroom, e-learning or instructor-led training could ever create. I got nervous trying to figure out who to serve first. cost tools.

Simulations 52

Simulations Customer Service Engineering Coaching 52

CLO Magazine

NOVEMBER 28, 2018

Excellence in Content recognizes vendors that have created superior customized and/or off-the-shelf learning content. Raytheon Professional Services LLC. Raytheon Professional Services LLC not only has to think about U.S. Kenneth Mattern, Todd Mercer and Gary Hedlund of Raytheon Professional Services LLC.

Compliance Training 36

Compliance Training Content IM IMS 36

CLO Magazine

MARCH 1, 2017

The previous Business Intelligence column presented an instrument designed to assess the extent to which the CLO and the learning enterprise add value to the organization. The 30-question instrument detailed specific areas that define this critical role of the CLO. Creating a Strategy and Setting the Investment Level.

Roles 32

Roles CLO Blended Learning Enterprise 32

CLO Magazine

DECEMBER 5, 2016

Three years ago, Ernst & Young LLP had an ambitious idea — to increase growth in all service lines. This strategy, known as Vision 2020, focused on winning the market by providing top-notch customer service, creating high-performing teams by hiring the best people, and supporting member firms’ success. The Regis Co. .

Education 32

Education Simulations CLO Customer Service 32

CLO Magazine

NOVEMBER 28, 2018

Damodar Padhi, Vice president and Global Head of Talent Development, Tata Consultancy Services. Our rapidly changing technological environment has resulted in the redesign of Tata Consultancy Services’ business model. Damodar Padhi of Tata Consultancy Services. Something had to change.

Strategy 36

Strategy Simulations Leadership Sales 36