Tony Karrer

MAY 4, 2010

You will get help when you: Try to find the right project, start the project, perform the project, complete the project Hire someone Sell a house Improve customer satisfaction ( data driven ). We are already seeing this in terms of lots of startups aimed at particular elements of knowledge work. But these will be getting better.

Performance Support 113

Performance Support Support Performance Cognitive 113

Learning Rebels

JANUARY 12, 2015

First we need to know our stuff, build our knowledge, work up a curiosity and not accept myths as truths – let’s take Learning Styles as an example; find research, find data, read the whitepapers, and draw your own conclusions. Where is the curious learner in you? The back of milk carton?

Google Docs 100

Google Docs Learning Learning Styles CLO 100

EI Design

JULY 30, 2018

Gig economy is the buzzword referring to a work environment that supports short-term contracts, often with individuals working virtually together regardless of physical location. This new paradigm is optimized for knowledge work, like L&D. The Solution. Explanation. Less time wasted. Final Thoughts.

Specialist 40

Specialist Instructional Design Virtual World Project 40

Learnnovators

OCTOBER 8, 2015

The designer creates a storyboard, which is reviewed and refined before being passed on to developers to create. And helping SMEs focus on decisions and skills, not knowledge, working with them in a partnership rather than them as a fount of knowledge is helpful. The course is then released.

Design 133

Design eLearning Strategy eLearning Cognitive 133

Spark Your Interest

MARCH 7, 2021

creating course materials. creating customized tests for students. While an LMS may have the ability to create course content, often this can be quite rudimentary. Many LMS users work with an authoring tool (e.g. Articulate Storyline , or H5P) to create content. Including customers, partners, or members.

LMS 262

LMS Authoring Tools Compliance Training Instructional Design 262

Jay Cross

AUGUST 7, 2009

Network connections are replacing rigidity with flexibility, penetrating internal boundaries and silos and obliterating the walls that have separated businesses from their customers. Increasing customer loyalty though learning. In a networked corporation, there is scant difference between knowledge work and learning.

Learning 2.0 75

Learning 2.0 Informal Learning Informal Cognitive 75

Jay Cross

APRIL 6, 2013

Knowledge work has evolved into keeping up and taking advantage of connections. To stay ahead and create more value, you have to learn faster, better, smarter. Experience is the teacher, and managers shape their teammembers’ experiences. We learn to do the job on the job. The Coherent Organization.

Social Networks 83

Social Networks Social Network Communities of Practice Lesson 83

Kapp Notes

MARCH 22, 2010

Remind them that the visual cues of games, the need to think quickly, the immersive qualities all create an effective learning environment. One of your most recent blog posts talks about the importance of customizing your avatar. The same sort of thing happened when factories were automated and when knowledge work became automated.

Second Life 100

Second Life Games Education Augmented Reality 100

eLearning 24-7

JULY 27, 2022

As the person or persons who will implement cohort-based learning for your employees, members, even customers (and it is doable), it is required for you to know all the components, the pluses and minuses. You share knowledge, and provide insight and work together, in some manner even if you are not in the same department or location.

Learning System 103

Learning System System Trends Online Learning 103

Jay Cross's Informal Learning

FEBRUARY 16, 2009

ADDIE (analyze, design, develop, implement & evaluate) made it possible to manage the process of creating useful training programs systematically. It’s hard to argue with the concept of planning your work, then working your plan.) Old-style training enraged many managers because it was separate from work.

Instructional Design 46

Instructional Design Agile Instructional Instruction 46

Tony Karrer

MARCH 16, 2009

But there was another significant trend in the answers… Learning and Work Converge In a world where Knowledge Work and Learning is Inseparable , finding ways to support and improve work is the same as finding ways to support and improve learning. Matt Moore in an article Learning & Knowledge = ?

eLearning Consultant 103

eLearning Consultant Consulting Job Management 103

Everwise

DECEMBER 7, 2016

This isn’t news to Antoinette Forth, who co-founded Walkabout Collaborative , an organization that provides knowledge, support, and technology to help executives and other experienced professionals leave traditional, full-time roles behind and launch entirely new kinds of careers for themselves. It’s going to be a combination.

Consulting 52

Consulting Examples Collaboration Sales 52

Jay Cross

MARCH 19, 2012

Researcher and analyst, Jon Husband, says that wirearchy is, “a dynamic two-way flow of power and authority based on information, knowledge, trust and credibility, enabled by interconnected people and technology”. The Internet has created interconnectedness on a massive scale. A New Model for Training. You might want to give it a try.

Authoring Tools 46

Authoring Tools CD-ROM Compliance Training DDI 46

Tony Karrer

MARCH 3, 2009

Leveraging Networks is Key Skill and the most important Knowledge Worker Skill Gap. Tools and Methods for Networks and Communities - Discusses specific tools and methods for using Networks and Communities as part of Knowledge Work. Yes, you can create a group. For me, it's there to create the right conversations.

Social Networks 102

Social Networks Social Ning LinkedIn 102

AXIOM Learning Solutions

MARCH 23, 2023

In the past several years, knowledge workers have embraced technical skills and the realities of blended and remote work. So I think there’s a convergence of three themes that really caused a lot of stress for people this concept of digitization and remote work, being constantly available or accessible.

Podcasts 49

Podcasts Podcaster Podcasting Management 49

Performance Learning Productivity

DECEMBER 20, 2013

The way organisations work today is almost unrecognisably different from the structured and closely-managed systems in pre-Internet and pre-ubiquitous connectivity times. Work is customised rather than standardised as leaders strive for their people to respond to the changing, and often increasing, demands of their clients and customers.

Social Media 221

Social Media Attitudes Performance Support eLearning Consultant 221

Learnkit

MAY 4, 2016

While quality training is the solution to many challenges restaurateurs are facing, the path to creating and executing a quality training program can be quite challenging. With elearning trainers can reduce or in some cases completely eliminate the time spent creating schedules, booking trainers, rooms, and supplies.

Diversity Training 50

Diversity Training Case Study eLearning Strategy Corporate eLearning 50

Jay Cross

JUNE 28, 2009

Today’s networked era requires a new way to make investment decisions that incorporates intangible assets and more accurately depicts how value is created. The working definition of ROII is the observable development of capacity and capability to create economic values out of intangibles. Look at General Motors.

ROI 66

ROI Social Networks Network Authoring Tools 66

CLO Magazine

AUGUST 29, 2018

Creating high-quality insights requires critical thinking. Aligned insights have a direct relation to business performance metrics (growth of intellectual capital, employee engagement, financial return, sales growth, customer satisfaction, talent turnover, productivity) that you control and influence.

Informal 71

Informal Business Authoring Tools Score 71

Learnnovators

FEBRUARY 17, 2014

Jobs are changing where there is a clear move from role-based work to task-based work, less transactional work and more work that requires decision-making and dealing with ambiguity. The training manager, who sees their job as ‘doing training’, responds by creating a training course.

Blended Learning 100

Blended Learning Performance Support Compliance Training eLearning Consultant 100

Jay Cross

MARCH 14, 2010

Creating useful, peer-rated FAQs and knowledge bases. Calculating life-time value of a learning “customer”. Creating a supportive organizational culture. Calculating life-time value of a learning “customer”. Creating a supportive organizational culture. Encouraging cross-functional gatherings.

Business 52

Business Metrics Director Knowledge Worker 52

Learnnovators

FEBRUARY 16, 2014

Jobs are changing where there is a clear move from role-based work to task-based work, less transactional work and more work that requires decision-making and dealing with ambiguity. The training manager, who sees their job as ‘doing training’, responds by creating a training course.

Performance Support 113

Performance Support Compliance Training Social Learning Ratio 113

Jay Cross's Informal Learning

DECEMBER 17, 2008

In fact, Frederick Taylor told workers, ‘You’re not paid to think’ Along came knowledge work. It’s a product that is created and consumed as it is delivered. Shareholders placed their bets on soft assets like customer relationships, know- how, and a track record of innovation.

Knowledge Worker 57

Knowledge Worker Learning Performance Support Cognitive 57

Jay Cross

FEBRUARY 12, 2013

Knowledge work has evolved into keeping up and taking advantage of connections. To stay ahead and create more value, you have to learn faster, better, smarter. In high school and college, they did their homework in collaboration with friends, and now they expect to work in collaboration with colleagues.

Diversity Training 95

Diversity Training Blended Learning Social Networks Performance Support 95

Jay Cross

JUNE 28, 2011

Working smarter is the key to sustainability and continuous improvement. Knowledge work and learning to work smarter are becoming indistinguishable. The accelerating rate of change in business forces everyone in every organization to make a choice: learn while you work or become obsolete. Workscapes.

Compliance Training 64

Compliance Training Social Media Knowledge Worker Instructional Design 64

Jay Cross's Informal Learning

DECEMBER 10, 2008

convergence of knowledge, knowledge work, and learning. “Wilhelm von Humboldt brought it up long ago: you can’t teach languages, you can only create an environment where people will learn them&#. “Using learning nuggets to help customers use products is much smarter.

Social Networks 36

Social Networks Social Network Organizational Learning Discussion 36

Jay Cross

DECEMBER 26, 2008

Peter Drucker said the purpose of business is to create and maintain a customer. A developer who says, “Here’s what we’ve got now, but something better is on the way,” forms a relationship of mutual self-interest with the customer. Beta empowers the customer to decide what’s good enough. Nothing’s set in stone.

Social Networks 36

Social Networks CLO Mash-up Mashups 36