How Elearning can Solve Restaurant Training Challenges

Learnkit

A proper training program ensures that all employees have knowledge required to perform and excel in their roles. While quality training is the solution to many challenges restaurateurs are facing, the path to creating and executing a quality training program can be quite challenging.

The Rise of the Servant Leader

CLO Magazine

In the 20th century, information became as important as materials, leading to what my friend and mentor Peter Drucker called knowledge work. People were no longer viewed as mere “hired hands,” and managers had to learn to encourage and inspire those who worked with them.

More Curious Learning

Learning Rebels

First we need to know our stuff, build our knowledge, work up a curiosity and not accept myths as truths – let’s take Learning Styles as an example; find research, find data, read the whitepapers, and draw your own conclusions. Original Post here.

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Concept Worker

Tony Karrer

But then he describes how we've really moved on past that to a new age where the dominant value for most organizations are created by high-end knowledge workers working on concepts. But, I actually think we should be focused on the emphasis on the type of knowledge work and the type of workers. The person in the call center does quite a bit of routine knowledge work.

Social Network Tools

Tony Karrer

I'm hoping you can help a reader with thoughts and likely help others of us … A medium size nonprofit and lobbying organization is working on a designing and creating a social / work network for experts, students, volunteers who are willing to help through campaigning, lobby, sharing knowledge, working on solutions (writing documents).

The Best of Times, The Worst of Times: opportunities and challenges for the L&D profession

Performance Learning Productivity

Rethink what’s gone before and adapt to change, or keep on doing what’s always been done in the hope beyond hope that it will work. This is all very positive, and an apparent validation of the existing work L&D departments are carrying out.

Why You Should Embrace The Gig Economy For Strategic Advantage

EI Design

Embrace the gig economy work structure for a strategic advantage over out-dated workflow practices. But managers and HR departments tend to operate from a perspective of fear, convinced that employees can only complete work if they’re supervised in an office.

Formal Learning All the Way.Baby

Kapp Notes

The processes have been formalized, in knowledge work, many of the processes are formalized. We like to think knowledge workers spend all day "problem-solving" but in reality they spend all day finding out what procedure should be followed in what situation. This is because the difference between a radioactive disaster and successfully creating electricity is formal learning events and authentic practice. Tags: simulations Learning at Work Education

Deeper eLearning Design: Part 6 – Putting It All Together

Learnnovators

The goal of this series is to build upon good implementations of instructional design, and go deeper into the nuances of what makes learning really work. This is then fleshed out with a combination of conversations with a SME and/or a suite of documents and presentations that constitute subject matter knowledge. The designer creates a storyboard, which is reviewed and refined before being passed on to developers to create.

Performance Support in 2015

Tony Karrer

Examples in matching were: People to Projects People to Jobs Students to Tutors In each of these, it has the classic characteristics that point to Performance Support: Infrequent Complex Important to get right I would claim that as knowledge work becomes more complex and we move towards being concept workers , we are being asked to act like experts even though we aren’t experts. We are already seeing this in terms of lots of startups aimed at particular elements of knowledge work.

50 suggestions for implementing 70-20-10

Jay Cross

Sharing 50 suggestions on putting 70-20-10 to work has consumed five posts spread over two months. Knowledge work has evolved into keeping up and taking advantage of connections. To stay ahead and create more value, you have to learn faster, better, smarter.

Curated Insights: The Human Side of Extracting Business Value from Information

CLO Magazine

Creating high-quality insights requires critical thinking. As cognitive systems continue to strip away routine knowledge work, expert critical thinkers will play an increasingly valuable role in driving business actions and decisions. Content curation is not a new phenomenon.

Carnary Wharf Meeting on the future of learning

Jay Cross's Informal Learning

convergence of knowledge, knowledge work, and learning. “Wilhelm von Humboldt brought it up long ago: you can’t teach languages, you can only create an environment where people will learn them&#.

Informal Learning 2.0

Jay Cross

Network connections are replacing rigidity with flexibility, penetrating internal boundaries and silos and obliterating the walls that have separated businesses from their customers. Increasing customer loyalty though learning. They work and learn in what I call a “learnscape.”.

50 suggestions for implementing 70-20-10

Jay Cross

Replacing today’s haphazard approaches with systematic, enlightened management accelerates the development of future workers and gets the entire organization working smarter. Convergence of work and learning. Work and learning have merged.

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Working Smarter eFieldbook $12

Jay Cross

Working smarter is the key to sustainability and continuous improvement. Knowledge work and learning to work smarter are becoming indistinguishable. The infrastructure for working smarter is called a workscape. It’s the platform where learning and work transpire.

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Not Your Father’s ROI

Jay Cross

Today’s networked era requires a new way to make investment decisions that incorporates intangible assets and more accurately depicts how value is created. The impacts of collaboration-based knowledge work are accelerating.

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Agile instructional design

Jay Cross's Informal Learning

ADDIE (analyze, design, develop, implement & evaluate) made it possible to manage the process of creating useful training programs systematically. It’s hard to argue with the concept of planning your work, then working your plan.) Why isn’t Sally at work today?

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Executive Freelancers: An Interview With Antoinette Forth

Everwise

Everyone knows work is changing, but it’s the breadth and magnitude of that change that we’ve yet to fully understand. This isn’t news to Antoinette Forth, who co-founded Walkabout Collaborative , an organization that provides knowledge, support, and technology to help executives and other experienced professionals leave traditional, full-time roles behind and launch entirely new kinds of careers for themselves. And the work is usually project and outcome based.

Learning for the 21st Century

Jay Cross's Informal Learning

Learning is the process of figuring out how the world works. It’s a dog’s breakfast of acquiring skills, information, knowledge, savoir faire, and more. THE CHANGING NATURE OF WORK. In the days of textile factories in Manchester, railroads criss-crossing continents, and assembly lines mass- producing automobiles, most work was physical. In fact, Frederick Taylor told workers, ‘You’re not paid to think’ Along came knowledge work.

Workplace Learning Professionals Next Job - Management Consultant

Tony Karrer

But there was another significant trend in the answers… Learning and Work Converge In a world where Knowledge Work and Learning is Inseparable , finding ways to support and improve work is the same as finding ways to support and improve learning. Jay Cross in Ten Years After puts it: In a knowledge society, learning is the work. Who in an organization is responsible for supporting and improving work?

Q&A With Student from King's College

Kapp Notes

Remind them that the visual cues of games, the need to think quickly, the immersive qualities all create an effective learning environment. One of your most recent blog posts talks about the importance of customizing your avatar. As you customize your video game character or your avatar with whom you are meeting other people in a metaverse, you are vesting part of yourself into the environment.

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Decisions, decisions. Business decisions.

Jay Cross

Jay Cross examines decision making on learning at work, and gives the lie to some myths about the use of business metrics. Knowledge Workers. The knowledge worker’s objective is to learn what it takes to do the best she can. In the knowledge era, workers are paid to think.

The 70:20:10 Model – Today, Tomorrow & Beyond

Learnnovators

He also knows ‘what works’ in the world of strategic talent. Charles: I see these shifts in learning as being driven not only by re-thinking the process of learning and development and by emerging technologies, but also by fundamental changes in the world of work. Factors such as changing organisational structures and evolving work practices are important drivers. Charles: We now know that people learn more about their work informally than they do formally.

Thriving in the Net-Work Era

Jay Cross

Before industrialization, work was local or industry meant cottage-industry. About three hundred years ago, work became an organizational matter. Factories require groups of people working together. Clocks measure working hours instead of the sun.

Social Grid Follow-up

Tony Karrer

Leveraging Networks is Key Skill and the most important Knowledge Worker Skill Gap. Tools and Methods for Networks and Communities - Discusses specific tools and methods for using Networks and Communities as part of Knowledge Work. Yes, you can create a group.

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2008 in retrospect

Jay Cross

Next year, I intend to start making the world a better place, and that’s going to take more oomph, focus, and work with others. Peter Drucker said the purpose of business is to create and maintain a customer. A developer who says, “Here’s what we’ve got now, but something better is on the way,” forms a relationship of mutual self-interest with the customer. Beta empowers the customer to decide what’s good enough.

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