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How to support and empower your customer support team

TalentLMS

Customer support teams are the unsung heroes of every business. They ensure customer satisfaction, loyalty, and retention. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. But you can’t rely only on that.

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Mastering Open edX Customization

Appsembler

Open edX customization offers unparalleled flexibility in creating tailored learning environments that meet specific educational needs. This article will explore the importance and benefits of customization, the technical aspects involved, best practices, common challenges, and future trends in Open edX customization.

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Field Service Support: How to Enable Your Technicians

WhatFix

Back to Blog Digital Transformation , Employee Training & Development Field Service Support: How to Enable Your Technicians Published: May 2, 2024 Updated: May 10, 2024 Samantha Rohn Field service employees are the frontline ambassadors of service-based businesses, fulfilling customers’ needs and keeping business operations flowing.

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Customer Engagement Amplified: How to Create a Compelling Customer Education Experience

learnWorlds

Let’s face it: engaging customers is no easy feat. But here’s the thing: if you want to achieve your business goals and set sail towards success , you can’t settle for customers just skimming through your carefully crafted content. This isn’t your run-of-the-mill article. So, how do you do it?

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Boost Employee Performance with Employee Training Software

Appsembler

That’s where employee training software streamlines and enhances training processes, resulting in improved employee performance and overall organizational growth. In this article, we will explore the benefits of employee training software and delve into the key features that make it a must-have tool for modern businesses.

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Unleashing the Power of Proprietary Knowledge: Revolutionizing Online Learning and Performance Support

Instancy

This article explores how generative AI can transform online learning and performance support by harnessing a company’s proprietary knowledge. Enhancing Personalized Learning Generative AI offers new opportunities for online learning and performance support.

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Is There One Perfect Timeframe for the Performance Review Cycle?

Acorn Labs

It's a truth universally acknowledged: An organisation in possession of a good workforce must be in want of a strong performance management cycle. A typical performance management cycle tends to cover a year-long performance period, topped off with a formal performance evaluation at the end.