Behind the Scenes: Navigating the Challenges of Technical Support in EdTech
Kitaboo
DECEMBER 22, 2023
As a result, technical support teams need to function at the top of their game. In this blog, we will delve into the behind-the-scenes challenges of technical support in EdTech and discuss solutions for navigating them. Ticket Management One of the top challenges faced by technical support teams is ticket management.
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