customer-management 
Infopro Learning
FEBRUARY 7, 2024
However, not every organization in today’s rapidly evolving landscape can allocate the time, resources, and expertise to develop, deploy, and manage comprehensive training programs. Efficient training management is always tied to cost management, making it a common thread among various training outsourcing considerations.
Infopro Learning
SEPTEMBER 7, 2023
However, the one-size-fits-all approach to training is no longer effective, businesses require customized training solutions that address their specific challenges. That’s where Managed Learning Services (MLS) solutions come in. This can help ensure a smoother transition to new processes or roles.
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eLearning Industry
OCTOBER 3, 2023
Learn how to leverage the potency of skills management systems to identify, evaluate, and nurture employee skills. Find out which skills management software type is best for your needs: custom or off-the-shelf. This post was first published on eLearning Industry.
CommLab India
APRIL 10, 2024
I n the face of a constantly evolving business environment and the significant issue of customer attrition, organizations are acknowledging the importance of efficient customer training. The act of educating customers has become crucial for attaining long-term prosperity.
Advertiser: ZoomInfo
For marketing teams to develop a successful account-based marketing strategy, they need to ensure good data is housed within its Customer Relationship Management (CRM) software. More specifically, updated data can help organizations outline key accounts for their campaigns.
Thinkific
SEPTEMBER 20, 2023
A quality customer experience leads to customers spending more. In fact, 86% of buyers are willing to pay more for… The post Best Customer Success Manager Certifications and Resources appeared first on Thinkific.
Hurix Digital
MAY 8, 2024
However, managing cloud infrastructure and services can be complex and demanding, requiring specialized expertise and resources. This is where cloud-managed services step in, offering a tailored solution to oversee and optimize cloud environments effectively.
Speaker: Andy Whitaker, Rustici Software
Our customers have seen what Content Controller can do to help tackle these very issues, and now we’d like to show you Content Controller in action. Managing content versions and updates. Every company has unique challenges and different needs when it comes to designing a training content delivery strategy.
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You invest a lot of time and energy creating courses when you build custom learning and training solutions or publish commercial content. Chances are you want to deliver content in a way that’s compatible with multiple systems, manageable for admins, and easily accessible for learners.
Advertiser: ZoomInfo
The promise of a CRM ( customer relationship management ) led organizations to believe each could digitally transform its businesses through tracking touchpoints throughout the buyer’s journey. It’s no secret, only 13% of salespeople are satisfied with their CRM.
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Taking on development of a custom eLearning project is an exciting opportunity for a learning and development manager. But any experienced L&D Manager will also tell you it can be fraught with peril. We’ve all experienced pain points in this type of complex project.
Speaker: Tammy Rutherford, Ian McConnell
You invest a lot of time and energy into building training courses for internal use and for your customers and partners. And chances are, you want to deliver that content in a way that’s compatible with every LMS, manageable for administrators, and easy for learners to access.
Advertiser: ZoomInfo
47% of marketers said they have a database management strategy in place, but there is room for significant improvement. Marketing and sales teams are feeling pressured to deliver authentic messaging to buyers at every point of their customer journey. New tactics to acquire data to reach marketing goals.
Speaker: Zak Haitkin, Localization Manager
The pinnacle of success for any business is ultimate customer and employee gratification. Localizing your content will show your commitment to improving company culture, and how much you genuinely value your customers, employees, and their experiences. The strategies you can employ to launch a successful localization project.
Advertiser: Skilljar
Is your Learning Management System (LMS) optimized for customer and partner training? In this eBook, the experts at Skilljar will discuss the key components of an external training LMS, and why they’re essential for a well-designed customer training program. But of course, not all platforms are created equal.
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