Paradiso

OCTOBER 6, 2023

Employees in banks and financial institutions must stay up to date with these rules, which is why they need proper training. Ensuring employees understand, apply, and adhere to industry compliance is crucial. However, providing dynamic compliance training for financial services can be a complex task.

Compliance Training 91

Compliance Training Compliance Services Policies 91

Academy of Mine

NOVEMBER 25, 2020

The results are in, and the consensus is that customer service is the last remaining bastion of substantial differences for companies in competing industries. And especially in light of the Covid-19 pandemic, it’s unsurprising that businesses are doubling down on keeping the customers they have happy.

Customer Service 52

Customer Service Services Blended Learning Custom 52

Academy of Mine

NOVEMBER 25, 2020

The results are in, and the consensus is that customer service is the last remaining bastion of substantial differences for companies in competing industries. And especially in light of the Covid-19 pandemic, it’s unsurprising that businesses are doubling down on keeping the customers they have happy.

Customer Service 52

Customer Service Services Blended Learning Custom 52

TalentLMS

OCTOBER 10, 2019

The tricky part is that making customers happy isn’t as easy as it used to be. Today, people have access to customized products and services from around the world, and in mass. So, to become (and stay) the brand of choice, companies must either offer the lowest price, or the best customer service experience.

Customer Service 70

Customer Service Services Custom Guide 70

Ontuitive

JANUARY 19, 2023

Customer service is the direct link between your business and your customers. Outstanding customer service is important because it greatly impacts a company’s reputation and customer loyalty. The past couple of years have not been easy for customer service teams.

Adoption 170

Adoption Adopt Performance Support Support 170

Paradiso

OCTOBER 12, 2023

Learning management systems (LMS) are crucial for corporate training , but it’s essential to understand that not all LMS options are the same. In this blog, we’ll explore the essential features you should look for in the best LMS for banking and financial services. 10 Best LMS for the Banking and Finance Sector 1.

LMS 91

LMS Services Compliance Training Authoring Tools 91

Paradiso

OCTOBER 24, 2023

Effective training for call center agents is a vital investment for any call center. Agents often serve as customers’ first point of contact, making their training essential to meet customer expectations. Despite this, many organizations need to give agent training the attention it deserves.

Authoring Tools 91

Authoring Tools Diversity Training Compliance Training Simulations 91

OpenSesame

AUGUST 12, 2016

Employee training is timely and there are thousands of requirements within each industry, making elearning an effective option for all. With over 13 million employees working in either retail or restaurants, customer service accounts for a vast majority of online learning. Operational Training.

Customer Service 52

Customer Service Compliance Training Services Custom 52

LearnDash

FEBRUARY 8, 2021

You’re building a training course for remote workers. However, with remote work a growing part of office cultures around the world, employers have to think about the training needs of their employees. Here are our top eight training needs for remote workforces in 2021. What skills should you include? Project management.

Skills 263

Skills Blended Learning Training Train 263

Academy of Mine

NOVEMBER 25, 2020

Why You Ought To Lean On eLearning for Your Customer Service Training Obviously having a top-tier customer experience team should be high on the list of any business hoping to thrive in the coming year, but why make eLearning a part of that equation? Investing early in a high-quality LMS saves you money in the long run.

Customer Service 40

Customer Service Services Blended Learning Custom 40

Paradiso

OCTOBER 18, 2023

Nowadays, call center agents must undergo thorough training to handle tasks like sales, customer service , marketing, and support. The quality of service a business offers significantly impacts customers’ choices. The missing link here is structured call center training. What Is Call Center Training?

Case Study 91

Case Study LMS Customer Service Training 91

ReadyTech

OCTOBER 5, 2022

The demand for online learning and development software continues to grow. People expect more of their employees in terms of learning and personal development, which is why many businesses are turning to Software as a Service (SaaS) platforms as the best way to provide this type of training.

Authoring Tools 52

Authoring Tools Services Software Customer Service 52

OpenSesame

AUGUST 12, 2016

Employee training is timely and there are thousands of requirements within each industry, making elearning an effective option for all. With over 13 million employees working in either retail or restaurants, customer service accounts for a vast majority of online learning. Operational Training.

Customer Service 40

Customer Service Compliance Training Services Custom 40

Fly Plugins

MARCH 26, 2024

Technology Conclusion In today’s fast-paced business landscape, employee training plays a crucial role in the success of any enterprise. It not only helps improve productivity but also ensures compliance, enhances customer satisfaction, and fosters a culture of continuous learning.

LMS 177

LMS Learning Management System Enterprise Compliance Training 177

Infopro Learning

MAY 21, 2021

One of the most effective tools your company can utilize to improve customer experiences is your customer service training programs. Effective customer service training can significantly improve the quality of service your organization’s employees provide.

Customer Service 418

Customer Service Services Custom Compliance Training 418

GoConqr

AUGUST 15, 2017

As a solution, McMillon made a billion-dollar investment to make changes to the compensation and training of each store’s employees. “We are moving beyond just selling products to being the brand customers rely on to make their lives simpler and more meaningful as they save money”, explains McMillon. “We’ve

Customer Service 40

Customer Service Services Custom Social Networks 40

LearnDash

JULY 13, 2021

Certification is one of the biggest markets in online education. There’s obviously a big difference between a certification program in graphic design and one that mentions a certain software program by name. Many organizations have codified employee training into special certification programs.

Course 297

Course Mash-up Mashups Reputation 297

Hurix Digital

NOVEMBER 23, 2023

Do you want to tap into new opportunities and grow your customer base? If yes, then you need to localize your products, services, and content. Translation and localization services mean the process of adapting them to the language, culture, and preferences of your target audience. Do you want to make your company global?

Internationalization 52

Internationalization Global Services Companies 52

fewStones

MAY 10, 2024

Train your team effectively. One powerful tool for achieving this is through corporate training videos. In this article, we will provide all the necessary info you need to start creating your own — the what, why, and especially the who — professional corporate training video production company you should hire. How to do that?

Productivity 52

Productivity Product Compliance Training Diversity Training 52

Paradiso Solutions

DECEMBER 21, 2023

It’s more than just having a stellar product or ample funds—it’s about effective franchise training. This guide is your key to understanding the power of franchise training programs. What is Franchise Training? This is where franchise training comes in. Why Does Franchise Training Matter: Key Benefits?

Diversity Training 59

Diversity Training Compliance Training Blended Learning Program 59

SmartUp

JANUARY 6, 2022

The NMG Group is a global advisory and intermediary firm focused exclusively on the financial services sector. NMG Benefits : an employee benefit consulting and administration business in South Africa and Namibia. NMG Benefits : an employee benefit consulting and administration business in South Africa and Namibia. The Numbers.

Compliance Training 52

Compliance Training Services Global Support 52

Appsembler

JUNE 28, 2023

In today’s competitive business landscape, employee training plays a crucial role in driving success and maintaining a skilled workforce. However, traditional training methods can be time-consuming, costly, and lack scalability.

Authoring Tools 97

Authoring Tools Software Compliance Training Performance Support 97

WhatFix

MAY 11, 2023

Back to Blog Employee Training & Development 14 Types of Employee Training Programs (+Benefits, Examples) May 11, 2023 Disha Gupta Any company that invests in workplace training is investing in its own success. What are different types of workplace training programs for employees?

Harassment Training 97

Harassment Training Diversity Training Compliance Training Sexual Harassment Training 97

Ed App

JANUARY 27, 2023

Proper hotel management and hospitality training are essential in making sure hotel staff comply with hospitality standards and give guests the best customer service experience. If you prefer a more bespoke training program, you can take advantage of EdApp’s course creation services.

Compliance Training 75

Compliance Training Tools Blended Learning Management 75

KnowledgeCity

JANUARY 10, 2024

While it may seem like common sense, many companies are now implementing etiquette training for new hires. Nearly 45% of companies currently provide office etiquette training, and an additional 18% are planning to introduce it by 2024, as revealed in a recent ResumeBuilder report. What Does Etiquette Training Include?

Companies 98

Companies Compliance Training Social Media Training 98

TalentLMS

JANUARY 28, 2022

When you provide helpful service, offer useful content, and publicly promote causes you care about, people will take notice. They’ll associate your company with values and services that are important to them. Customer stickiness, i.e. customers who return to your product or service, results in higher revenues.

Custom 98

Custom Customer Service Trust Sales 98

ReadyTech

SEPTEMBER 9, 2022

In today’s digital landscape, where employees are connected in new ways and demand more from their employers, businesses need to reimagine their training strategies to stay competitive. Training employees with software as a service (SaaS) has become an important part of any company’s strategy.

Software 52

Software Metrics Benefits Online 52

Learning Pool

NOVEMBER 8, 2023

Yet for all the attention paid to revolutionary software and hardware, it is people who are driving the technology industry. And the biggest challenge for businesses is how to train and equip employees to keep pace with change. But whether it’s on an organization-wide or individual level, training must be sustainable.

Industry 111

Industry Skills Technology Knowledge Worker 111

KnowledgeCity

JUNE 3, 2022

Hundreds of thousands of jobs need to be filled, and it is a job seeker’s market, which means prospective employees are not the only ones who need to be competitive. One of the best ways to set your organization apart from others is by providing a robust employee training program. Employee and Performance Development.

Diversity Training 52

Diversity Training Compliance Training Business Course 52

BrainCert

JULY 24, 2023

The retail industry is changing rapidly, and with that comes the need for new training techniques. Learning management systems (LMS) have become invaluable tools for educators and learners alike, offering an effective and efficient way to deliver training materials and manage the learning experience.

Association Learning Management System 52

Association Learning Management System LMS Association LMS Compliance Training 52

Ed App

JULY 28, 2022

Call center training software are powerful tools that empower your customer service representatives to hone their communication, listening, and problem-solving skills. In this list, we’ve rounded up the best call center training software to help you train your employees. Cost: Free.

Authoring Tools 40

Authoring Tools Software Compliance Training Simulations 40

Learning Pool

FEBRUARY 16, 2022

Learning Pool, providers of one of the most feature-rich learning suites on the market, is thrilled to have been positioned on the 2022 list for ‘Top LMS for Employee Training ’ by eLearning Industry. . Those featured on the 2022 ‘Top LMS for Employee Training’ were ranked on the following nine criteria: .

Compliance Training 98

Compliance Training LMS Security Brandon Hall 98

Learning Pool

MAY 31, 2022

As providers of one of the most feature-rich open-source Learning Management Systems on the market, Learning Pool is thrilled to have made the 2022 list for ‘Top LMS for Product Training’ by eLearning Industry for a second year running. . You can view the complete list by eLearning Industry here. . About Learning Pool .

Compliance Training 98

Compliance Training LMS Productivity Product 98

Epilogue Systems

JANUARY 11, 2024

A help desk serves as a critical junction between users, employees, or customers and the services or support they require. A help desk is essentially a resource intended for providing information and support related to a company’s or institution’s products and services. But what exactly is it?

Authoring Tools 52

Authoring Tools Job Roles Help 52

Epilogue Systems

JANUARY 11, 2024

A help desk serves as a critical junction between users, employees, or customers and the services or support they require. A help desk is essentially a resource intended for providing information and support related to a company’s or institution’s products and services. But what exactly is it?

Authoring Tools 52

Authoring Tools Job Roles Help 52

TalentLMS

AUGUST 22, 2023

If you think outside the box, you can get more out of your software. Training plays a crucial role in today’s competitive business world. In a recent webinar, we talked about using training as a marketing tool. Today’s employees emphasize the importance of brand. Highlight the skills they can acquire.

LMS 52

LMS Market Authoring Tools Compliance Training 52

TalentLMS

NOVEMBER 18, 2020

Lately, more and more people are focusing on soft skills when it comes to employee training. Soft skills training is really a game-changer when it comes to building an emotionally intelligent team that can collaborate well. Why are hard skills important in employee training? And that’s great! Yes — and no.

Skills 98

Skills Cloud Computing Customer Service Training 98