Matrix

JULY 13, 2022

Good customer service is key to a successful business. Happy customers equal profit whether you work in retail, tourism, or web development. However, offering an excellent product or service is not enough to ensure customer satisfaction. The undeniable importance of stellar customer service.

Customer Service 74

Customer Service Compliance Training Ideas Services 74

Ed App

MAY 3, 2022

Using tools to improve retail customer service is essential to help onboard, train, and manage your employees. With the ability to automate certain tasks and provide training and learning resources, they’re handy companions that will contribute to the success of your store. Key features: Learning repository. Cost: Free.

Customer Service 40

Customer Service Services Authoring Tools Custom 40

Ed App

JANUARY 12, 2023

It doesn’t take an expert to see the importance of investing in training and elearning courses for your customer service representatives. With a team who knows how to handle different customer behaviors and deliver a great service experience, you’ll get to keep a steady stream of new customers and secure long-term business success.

Customer Service 40

Customer Service Services Custom Course 40

Paradiso

OCTOBER 12, 2023

Learning management systems (LMS) are crucial for corporate training , but it’s essential to understand that not all LMS options are the same. In this blog, we’ll explore the essential features you should look for in the best LMS for banking and financial services. 10 Best LMS for the Banking and Finance Sector 1.

LMS 91

LMS Services Compliance Training Authoring Tools 91

Dynamic Pixel

AUGUST 30, 2022

Many educational content development companies in India invest in E-Learning and Development Programs to train employees in modern processes. Another investment is when companies are adapting new technologies to their products and services. So ensure you have graphics when it comes to developing e-learning courses or presentations.

Companies 52

Companies Education LMS Services 52

Ontuitive

JANUARY 19, 2023

Customer service is the direct link between your business and your customers. Outstanding customer service is important because it greatly impacts a company’s reputation and customer loyalty. The past couple of years have not been easy for customer service teams.

Adoption 170

Adoption Adopt Performance Support Support 170

TalentLMS

OCTOBER 10, 2019

The tricky part is that making customers happy isn’t as easy as it used to be. Today, people have access to customized products and services from around the world, and in mass. So, to become (and stay) the brand of choice, companies must either offer the lowest price, or the best customer service experience.

Customer Service 70

Customer Service Services Custom Guide 70

CLO Magazine

DECEMBER 17, 2023

In the home services industry, it is essential to perform regular diagnostics on systems to keep them functioning efficiently and extend their useful life. American Residential Services, one of the nation’s largest HVAC, plumbing and electrical companies, conducted a diagnostic on their own learning and development function.

Services 84

Services Compliance Training LMS Performance Support 84

Litmos

SEPTEMBER 4, 2018

Is mobile learning a viable addition for your customer service online training course? In this article, I’ll highlight eight reasons why you should bring mobile learning into the fold to improve employee productivity and online training ROI. Builds Service Skills On The Spot.

Compliance Training 64

Compliance Training Customer Service Mobile Learning Services 64

Fly Plugins

MARCH 26, 2024

It not only helps improve productivity but also ensures compliance, enhances customer satisfaction, and fosters a culture of continuous learning. One of the most effective tools for managing and delivering employee training is an Enterprise Learning Management System (LMS).

LMS 177

LMS Learning Management System Enterprise Compliance Training 177

CLO Magazine

DECEMBER 18, 2023

In the home services industry, it is essential to perform regular diagnostics on systems to keep them functioning efficiently and extend their useful life. American Residential Services, one of the nation’s largest HVAC, plumbing and electrical companies, conducted a diagnostic on their own learning and development function.

Services 47

Services Compliance Training LMS Performance Support 47

Hurix Digital

NOVEMBER 23, 2023

Do you want to tap into new opportunities and grow your customer base? If yes, then you need to localize your products, services, and content. Translation and localization services mean the process of adapting them to the language, culture, and preferences of your target audience. Do you want to make your company global?

Internationalization 52

Internationalization Global Services Companies 52

Paradiso

OCTOBER 18, 2023

Nowadays, call center agents must undergo thorough training to handle tasks like sales, customer service , marketing, and support. The quality of service a business offers significantly impacts customers’ choices. These staff members are trained in the most effective ways to communicate with customers.

Case Study 91

Case Study LMS Customer Service Training 91

KnowledgeAnywhere

OCTOBER 18, 2023

A training platform with real-time updates ensures that the entire organization is aligned, reducing the risk of costly oversights. Through our partnership with Course Libraries, organizations using Knowledge Anywhere's Learning Management System have access to over 50,000 pre-made, professional online courses.

Compliance Training 84

Compliance Training Industry Customer Service Metrics 84

Paradiso

NOVEMBER 17, 2023

Imagine a world where learning and development seamlessly intertwine with innovation, where knowledge isn’t just power but a driving force. Welcome to the realm of Learning Management Systems (LMS) in the insurance sector, where the traditional meets the transformative, and the mundane transforms into a playground of possibilities.

LMS 91

LMS Compliance Training Industry HIPAA Training 91

BrainCert

JULY 28, 2023

Are you a course creator looking for the best payment gateway for your Learning Management System (LMS)? In this blog, we'll explore some of the top payment gateways for course creators, highlighting their key features, advantages, and potential drawbacks to help you make an informed decision for your online course business.

Association Learning Management System 52

Association Learning Management System LMS Association LMS Course 52

Paradiso

OCTOBER 30, 2023

Aviation companies are discovering the benefits of using a learning management system (LMS) to ensure that employees keep learning and adapt to changing needs. It’s about hands-on learning, quick decision-making, and problem-solving. LMS for Aviation is like an online training center for aviation workers.

Association Learning Management System 91

Association Learning Management System LMS Association LMS Blended Learning 91

Paradiso Solutions

DECEMBER 21, 2023

This training covers various aspects, from understanding the brand’s values and how it operates to excelling in customer service and managing finances. Franchise training is crucial, not just a bonus, for a thriving franchise that upholds company standards and meets customer expectations.

Diversity Training 59

Diversity Training Compliance Training Blended Learning Program 59

Tesseract Learning

MAY 23, 2022

Summary: The benefits and prospects of using a blended learning approach in the current corporate training environment are manifold. Blended learning is cost-effective for the organization compared to physical and face-to-face sessions. This article showcases 3 effective examples of blended learning. How To Use Blended Learning.

Blended Learning 105

Blended Learning Blended Examples ILT 105

SmartUp

JANUARY 6, 2022

The NMG Group is a global advisory and intermediary firm focused exclusively on the financial services sector. NMG Capital : a private equity business investing in entrepreneurial financial services entities. In 2019, NMG began using the SmartUp platform with the setup of the NMG Consulting community. Background. Using SmartUp.

Compliance Training 52

Compliance Training Services Global Support 52

Kitaboo

FEBRUARY 22, 2024

The publishing industry has undergone a significant seismic shift with the rise of eBooks and the platforms that distribute them. The proliferation of digital publishing has led to a multitude of platforms emerging in the market, offering unique sets of services and capabilities.

eBook 52

eBook Guide Reputation PDF 52

Ed App

JANUARY 27, 2023

Proper hotel management and hospitality training are essential in making sure hotel staff comply with hospitality standards and give guests the best customer service experience. If you prefer a more bespoke training program, you can take advantage of EdApp’s course creation services.

Compliance Training 75

Compliance Training Tools Blended Learning Management 75

BrainCert

JUNE 5, 2023

E-learning and online courses are increasingly popular, offering convenience, flexibility, and accessibility to learners worldwide. With a plethora of e-learning platforms available, it can be overwhelming to choose the right one that caters to your needs.

Virtual Classroom 52

Virtual Classroom Platform Association LMS Association Learning Management System 52

Paradiso

DECEMBER 9, 2022

This is where having a good customer training LMS will help you provide top-notch training to your customer. What is a customer training LMS? Customer training LMS is a platform where you can develop robust customer training programs to provide seamless learning and training. More revenue.

LMS 91

LMS Custom Guide White Label 91

AbaraLMS

MARCH 24, 2023

Increase Learner Engagement on an LMS – Advanced Strategies Using Gamification Abara LMS Abara LMS - Learning Management Systems - Learning Management System Vendor Learner Engagement on an LMS and the Role of Gamification Gamification is the process of using game design and mechanics in non-game contexts to motivate and engage users.

LMS 52

LMS Gamification eLearning Strategy Learner 52

eAbyas Info Solutions

DECEMBER 11, 2023

Are you in search of a versatile learning management system (LMS) that can cater to your unique educational or training needs? Standard plans: Your gateway to seamless learning MoodleCloud’s Standard plans are designed to offer a user-friendly experience, affordability, and instant functionality.

Hosting 72

Hosting Solution Moodle Compliance Training 72

Kitaboo

FEBRUARY 27, 2024

In 2024, we enter into an era where the way we discover, access, and enhance our reading and learning experiences has incredibly transformed. These stores are vibrant hubs of literary possessions that offer readers an unparalleled experience of learning and digital reading. Evaluate the quality of customer service and support provided.

eBook 52

eBook Guide Virtual Classroom White Label 52

Learning Pool

APRIL 12, 2021

As providers of one of the most feature-rich open source Learning Management Systems on the market, Learning Pool, the leading e-learning solutions provider, is thrilled to have made the 2021 list for ‘Top Extended Enterprise Learning Management Systems’ by eLearning Industry. .

LMS 98

LMS Learning Management System Compliance Training Enterprise 98

fewStones

MAY 10, 2024

This approach enhances learning retention and contributes to improved employee performance. Catering to Learning Styles: Corporate training videos cater to auditory, visual, and kinesthetic learners, effectively addressing different learning preferences. These videos help new hires feel welcome and prepared for their roles.

Productivity 52

Productivity Product Compliance Training Diversity Training 52

Learning Pool

OCTOBER 19, 2021

Learning Pool, the global elearning solutions providers, is delighted to have made the 2022 eLearning Industry list for ‘Best Learning Management Systems’. You can view the full list of ‘Best Learning Management Systems’ for 2022 here. . About Learning Pool . With the LMS market expected to grow to $25.7

LMS 98

LMS Learning Management System System Brandon Hall 98

Time to Know

AUGUST 11, 2023

Training schedules regularly include workshops on customer service, product knowledge, and regulatory compliance. Research suggests that on average, students retain 25-60% more material when learning online compared to only 8-10% in a classroom.” Seemingly, topics that re-occur regularly and similarly each time.

Diversity Training 52

Diversity Training Compliance Training Customer Service Pattern 52

BrainCert

OCTOBER 12, 2022

The purpose of customer training is to provide knowledge and training to customers about the company's services. Courses designed to help users use your platform are called customer training programs. In recent years, customer training has become increasingly popular, especially among eLearning companies.

Custom 52

Custom Customer Service LMS Training 52

eLearning 24-7

JANUARY 11, 2024

The head of the kitchen will be responsible for the first part, and the manager for the second hands-on learning. No This was, of course, before e-learning was around, let alone CBT (Computer-Based Training, 640 MB on a CD – for those curious).  What do you need to have effective online learning for frontline workers?

Online Learning 88

Online Learning Online ILT Learning 88

Kitaboo

MARCH 19, 2024

DRM platforms like KITABOO, which is one of the best digital textbook platforms , utilize technology to safeguard digital assets and offer protection to companies and creators alike. Although free solutions may be available online, they may not offer the robust protection needed for your intellectual property.

eBook 52

eBook Software Authoring Tools Compliance Training 52

Learning Pool

FEBRUARY 18, 2021

We’re thrilled to have made the 2021 list for ‘Top Cloud-Based Learning Management System for Corporate Training’ by eLearning Industry. . Learning Pool is providers of one of the most feature-rich open-source Learning Management Systems on the market and has hundreds of successful LMS implementations under our built.

LMS 98

LMS Learning Management System Compliance Training Corporate eLearning 98

Learning Pool

APRIL 29, 2021

With a portfolio of off-the-shelf catalogs complete with over 650 customizable e-learning modules, Learning Pool, the full-service online training provider is thrilled to have made eLearning Industry’s 2021 list for ‘Top Content Providers For Soft Skills Training’ with their new Future Skills content Library. .

Compliance Training 98

Compliance Training Blended Learning Providers Brandon Hall 98

Learning Pool

MARCH 15, 2021

Through the ARC Academy , Learning Pool is thrilled to be able to support ARC Fitness in its mission to enable those in recovery to thrive and succeed within an active community by offering support at an organizational level using Learning Pool’s LMS. . ” About Learning Pool . million learners around the world.

LMS 119

LMS Brandon Hall Organization Performance Support 119