Performance Learning Productivity

OCTOBER 7, 2009

Smart organisations look to exploit the fact that most learning comes through these four channels (experience, practice, conversation and reflection) by ensuring that managers create the right environments and provide learning opportunities for their team members on an ongoing basis in the workplace. Good managers do this in a number of ways.

Second Life 100

Second Life Virtual World Performance Support Server 100

Performance Learning Productivity

DECEMBER 10, 2016

Good face-to-face onboarding programs that focus on rapidly building conceptual understanding (rather than developing knowledge of detailed tasks) will continue to be an important use of classroom learning until technology delivers much better virtual reality environments than are currently available.

Classroom 100

Classroom Virtual World Performance Support Google 100

Performance Learning Productivity

AUGUST 12, 2013

This study was part of the Corporate Executive Board’s ‘Building High Performance Capability for the New Work Environment’ report published towards the end of 2012. In a recent webinar I discussed some very interesting data from the Corporate Leadership Council’s ‘Training Effectiveness Dashboard’ study with participants.

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Culture Performance Support Network Toolkit 279

Performance Learning Productivity

JANUARY 23, 2015

The principle is that in the new working environment learning is the work. I have mapped the elements of the 70:20:10 model at the bottom to show the link with the next model. 70:20:10 Model The 70:20:10 model is used to extend learning into the workflow. Harold Jarche has written extensively about the merging of work and learning.

Social 100

Social IBM Agile Performance Support 100

Performance Learning Productivity

JUNE 19, 2009

Apparent performance improvement demonstrated in a formal learning environment (either classroom or ‘e’) has absolutely no relation to performance improvement in the workplace unless what’s learned formally is reinforced almost immediately by plenty of practice and, preferably, by supported practice.

Performance Support 124

Performance Support eLearning Consultant Social Networks eLearning Strategy 124

Performance Learning Productivity

JANUARY 3, 2016

The next best is where the learning context very closely represents the work environment where the new capability is to be applied. Learning is more powerful and likely to result in behaviour change when the learning context and the working context are identical. We almost invariable learn best by doing in the context of our work.

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Case Study Course Simulations Performance Support 100

Performance Learning Productivity

AUGUST 31, 2016

This is a world where some good work was taking place to open eyes to new and exciting environments, but where the dominant mindset was constraining even better things from happening. Today the world of L&D is a little like the world the young John Muir confronted.

Virtual World 0

Virtual World Performance Support Metrics Simulations 0

Performance Learning Productivity

MAY 9, 2010

Wikipedia created a transparent knowledge creation environment by allowing open discussion and online collaboration. " Other organisations have used this collaborative knowledge sharing extremely effectively.

Informal 196

Informal Information Overload Trust Wikipedia 196

Performance Learning Productivity

JUNE 3, 2016

And then we must spend plenty of time immersed in the environment where we are going to use our new skills and capabilities. There are two elements that must be present when we need to improve our performance at achieving almost anything. First we must have the need and the desire to learn.

Simulations 100

Simulations Training Train Performance Support 100

Performance Learning Productivity

JULY 7, 2014

One piece of aligning data comes from the Corporate Executive Board’s 2012 study ‘ Building High Performance Capability for the New Work Environment’. Fig: From Corporate Executive Board’s ‘ Building High Performance Capability for the New Work Environment ’ study, October 2012. Used with permission.

Change 225

Change Sun Performance Support Network 225

Performance Learning Productivity

MAY 6, 2009

New-Fist was a man of thoughtful action in spite of the fact that there was very little to think deeply about in his environment. He made a name for himself by producing a very fine version of the pear-shaped chipped-stone tool anthropologists call the coup-de-poing , or fist-hammer.

Torrent 100

Torrent Agile Teach Lecture 100

Performance Learning Productivity

JUNE 18, 2010

Beyond Compliance However I think there’s a question to be asked whether LMS should be the primary tool to provide more than the environment to execute compliance and mandatory requirements efficiently and effectively and to serve up content within the constructs of modules, courses, programmes and curricula. This is already happening.

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Exercise Compliance Training Authoring Tools Templates 199

Performance Learning Productivity

JANUARY 3, 2013

Best practice exists only in simple working environments. Good practice (multiple good ways of achieving outcomes) exists in complicated working environments. Myatt’s solution, like Jarche’s, is for organisations to create an environment where development occurs through mainly work rather than through training.

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Solution Compliance Training Training Train 196

Performance Learning Productivity

DECEMBER 20, 2013

One answer is that it’s easier to think about the role learning professionals need to play in this new environment if we apply a ‘70:20:10 lens’ and ask the following questions: What capabilities are needed to support structured learning ? What’s needed in terms of capability then?

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Social Media Attitudes Performance Support eLearning Consultant 221

Performance Learning Productivity

APRIL 7, 2010

Yet the majority of sub-optimal performance is not due to lack of knowledge or skill at all (the two problems that training of any type can address) but to other factors in the work environment. Gilbert (1996), Harless (1970), Rummler and Brache (1996) and Stolovitch and Keeps (1999) have all demonstrated this.

Effectiveness 229

Effectiveness Performance Support Analysis Learning 229

Performance Learning Productivity

JULY 21, 2009

THE FUTURE BUSINESS OF LEARNING The future business of Learning (or whatever name we finally settle on) lies in providing organisations with the tools, techniques and environments to support them in building employee capability and performance in an increasing range of areas. It certainly doesn’t lie in the provision of ' training'.

Business 100

Business Blended Learning Masie vendor 100

Performance Learning Productivity

AUGUST 8, 2010

Jarche and Cross argue, and I certainly agree, that training is inadequate in developing the emergent practices necessary to operate in complex networked environments. Social learning approaches offer one important route to adapt in this new environment. The future training/L&D department needs to understand this and respond.

Social Networks 226

Social Networks Skills Authoring Tools Social Network 226

Performance Learning Productivity

JUNE 12, 2009

An even better (and certainly cheaper) option is simply to cut out the training and replace it with a support environment from the start Where Performance Support Trumps Training There are some very good ePSS (electronic Performance Support Systems) or BPG (Business Process Guidance) tools available now.

Authoring Tools 212

Authoring Tools Upgrade Performance Support ILT 212