Living in Learning

SEPTEMBER 11, 2012

We began to blend training with some on-line content. We were deploying learning. We were not implementing learning, and there is a significant difference between the two. We decided that the problem was based upon not being able to get to the “next level” of training. It was good stuff. It was sexy.

Performance Support 209

Performance Support Blended Learning Performance Support 209

Living in Learning

MAY 27, 2014

That ain''t training! AGILE Discovery & Consulting EPSS Learning @ the Point of Work Performer Support Sustained Capability adoption convergence embedded performance suppport EPS optimization sustained capability' They simply need to know which wire to cut.NOW!

eLearning Consultant 180

eLearning Consultant Performance Support Agile Consulting 180

Living in Learning

AUGUST 5, 2015

After drinking the performance consulting Kool-Aid it struck me that the L&D focus was incomplete…and it still is…despite myriad Training innovations like MOOCs, micro-learning, mobile learning, virtual learning, and any other exotic blend you can name. The myth continues to live on.

Blended Learning 100

Blended Learning Micro-Learning Training Train 100

Living in Learning

APRIL 17, 2018

A perfect storm of increasing demand to remain competitive and the continuous nature of change have effectively flanked the traditional Training Paradigm. Even with smaller micro-learning objects, agile design, rapid development, and mobile delivery tactics, the solutions remain focused on pushing potential…not performance.

Performance Support 140

Performance Support Performance Learning Objects Support 140

Living in Learning

MARCH 8, 2011

As I reflect on this title, I can imagine some rather extreme images springing forth in the minds of long-time training purists. I say this with confidence because the topic of facilitating learning at the edges of the ecosystem has freaked out both platform trainers and instructional design professionals before.

Training 214

Training Train Instructional Design Budget 214

Living in Learning

JANUARY 30, 2014

Training was never intended to accomplish that kind of support. AGILE Learning Ecosystems Performer Support Sustained Capability' We are faced with supporting Performers in the context of their work. And if they screw it up, what does it cost the business?

Agile 160

Agile Performance Support Training Train 160

Living in Learning

JULY 31, 2009

Too many pundits have been pontificating that there is a shift underway – a shift from formal training to informal learning. Instead, an expanded focus raises our scope beyond what expectations training can reasonably sustain. Training (formal learning) will always be with us. I beg to differ. It is NOT a shift.

Blended Learning 100

Blended Learning Training Train Instructional Design 100

Living in Learning

JULY 18, 2019

We (L&D) could prove knowledge transfer…also known as “potential”…at completion of our learning events, but we were not focused on nor were we equipped to implement that learning downstream at Point-of-Work where “effective and sustainable performance” SHOULD manifest.

Adoption 100

Adoption Adopt Learning Cost 100

Living in Learning

SEPTEMBER 25, 2019

I’m not suggesting we back off Training; rather, I’m suggesting we confirm what restrainers behind the performance deficiencies are going to be resolved by Training. I submit to you that we (L&D) need to shift thinking within the ranks of our stakeholders (and ourselves) to enable a different conversation.

Training 100

Training Train Roles Conversation 100

Living in Learning

APRIL 7, 2014

And the scene of the crash is precisely where Training should show up to investigate the potential for building learning and performance solutions.after they find the black box. Discovery & Consulting Learning Readiness Assessment Discovery embedded performer support EPS EPSS performance consulting'

Performance Support 176

Performance Support Performance Consulting Engineering 176

Living in Learning

FEBRUARY 21, 2018

My core point here is straightforward – we have a mandate to treat workforce performance as a continuum from Point-of-Entry (onboarding and 1st learning) to Point-of-Work (sustained performance competency).

Assessment 113

Assessment Performance Learning Training 113

Living in Learning

OCTOBER 27, 2011

Reflecting on this choice of title, I can imagine some rather extreme images springing forth in the minds of long-time sales training purists. I say this with confidence because the topic of facilitating learning at the edges of the ecosystem has freaked out both platform trainers and instructional design professionals before.

Sales 150

Sales Training Train Instructional Design 150

Living in Learning

FEBRUARY 4, 2015

They don’t want a training graduate who knows that they need to use a shovel to dig a hole…they want somebody coming out of training who can dig a freaking hole…and more perfect the hole, the better. No one on the operational side of the business gets compensated for “potential”.

Agile 100

Agile Training Train Business 100

Living in Learning

JULY 2, 2018

This is a true story about changing the paradigm in the head and heart of someone who believed training was the best solution to drive performance. This person is my wife, a long-term medical professional with many years of training, both delivering and receiving, during her career; a tough audience to be sure.

Performance Support 100

Performance Support Performance Support Training 100

Living in Learning

JULY 23, 2018

The continuity of learning and task-level execution are mission-critical in a military work environment. Is mission criticality in our corporate environment any less important? Granted the outcomes are less lethal, but are they less mission-critical?

Performance Support 177

Performance Support Performance Support Environment 177

Living in Learning

AUGUST 27, 2012

Given the amount of information we all have to deal with daily and the documented loss of up to 85% of knowledge gained from training within three weeks, it is no wonder mistakes happen. Yet, we continue to train our people the same way over and over and expectantly wait for different results.

Portal 200

Portal Performance Support Performance Knowledge Worker 200

Living in Learning

MARCH 16, 2018

Training WAS the standard solution after all, so why look beyond the obvious? My own gap for the first 20 years of my L&D career was never considering there was a need to engage at PoW.

Agile 162

Agile Performance Support Performance Standards 162

Living in Learning

FEBRUARY 27, 2019

The diversity of optimizing an ecosystem with multiple, interdependent microsystems with training solutions will not sustain workforce performance at Point-of-Work. An initiative to evolve L&D strategy, tactics, and technology represents an entry point for optimizing the convergence already on the table.

Diversity Training 100

Diversity Training Leadership Performance Support Conversation 100

Living in Learning

OCTOBER 10, 2009

For this to happen, that bear experienced formal learning and acquired some significant skills training; the very same skills you and I learned in our youth. If their classroom doubled as their workspace too, our training effort could stop there. I described the PDR Learning Continuum in an earlier post.

Simulations 100

Simulations Social Networks Training Train 100

Living in Learning

OCTOBER 13, 2015

Sustained capability…or “competency” if HR-speak is more your style…does not manifest during training regardless of flavor or innovative gyrations we employ. Sustainable workforce performance at the point-of-work is where we need to focus, and point-of-work is not part of, nor within the scope of the training paradigm.

Training 100

Training Train Performance Support Innovation 100

Living in Learning

DECEMBER 16, 2011

Having been a Sales Trainer, Sales Training Manager, and Director Sale Training in a couple of previous lives, I nearly jumped out of my chair when I read a blog post by a new networking contact, David Brock. First-hand experience and many many road miles confirm how wasteful product training can be.

Productivity 133

Productivity Product Training Train 133

Living in Learning

FEBRUARY 10, 2011

I've just returned from several days at Training 2011, and I am impressed by an urgency of things to come that are going to test the limits of traditional training. Enabling readiness is going to take "different" measures, and I'm not convinced training [as a discipline] is ready for the perfect storm that's coming.

Guide 172

Guide Training Train Technology 172

Living in Learning

NOVEMBER 4, 2010

How many process decisions by managers prevent creation of material waste while taking an on-line training course? How many impactful customer complaints are resolved in training role-plays or simulations?"

Roles 145

Roles Simulations Social Networks LinkedIn 145

Living in Learning

JANUARY 13, 2011

The need to perform flawlessly is converging with the need to learn just-in-time. What are you doing in your training organization to keep pace? What rules are changing in your world. Velocity of work demand is rapidly increasing. Traditions we hold dear are no longer able to keep pace.

Change 140

Change Games Business Training 140

Living in Learning

MARCH 3, 2011

I have been writing for months on the topic of “convergence”, often referring to it as an impending collision between two business-critical moments – learning need and flawless human performance in the work context. Frankly, I do not see either happening except in a very few circumstances.

Business 140

Business Training Train Performance Support 140

Living in Learning

OCTOBER 27, 2011

Reflecting on this choice of title, I can imagine some rather extreme images springing forth in the minds of long-time sales training purists. I say this with confidence because the topic of facilitating learning at the edges of the ecosystem has freaked out both platform trainers and instructional design professionals before.

Sales 100

Sales Training Train Instructional Design 100

Living in Learning

JANUARY 12, 2011

If training is food we depend on for delivering knowledge and skills, are we eating the right meals? Is the nutritional value of our learning investments just satisfying the need to “feel full” or is it supplying the fuel for tangible business results?

Training 140

Training Train Knowledge Business 140

Living in Learning

JUNE 27, 2011

I believe we [as training professionals] are still looking under the wrong rock for making sustainable impact in our businesses.

Learning 133

Learning LMS Technology Business 133

Living in Learning

JANUARY 31, 2012

A recent post “Evolving Training Into the Perfect Hole” brought a comment to me that I could really identify with as being a key challenge – justification for seriously considering learning @ the point of work. Better training…or more training…have little-to-nothing to do with justification.

Learning 113

Learning Training Train Social Networks 113

Living in Learning

DECEMBER 16, 2011

Having been a Sales Trainer, Sales Training Manager, and Director Sale Training in a couple of previous lives, I nearly jumped out of my chair when I read a blog post by a new networking contact, David Brock. First-hand experience and many many road miles confirm how wasteful product training can be.

Productivity 113

Productivity Product Training Train 113

Living in Learning

JULY 3, 2012

In a campaign to introduce electronic performance support system (EPSS) technology, an innovative and evolved approach to learning, chances are great that you are going to have “SELL” somebody on the idea. You might be surprised WHO will be the first to dig in their heels. Even more surprising…well maybe not…is the reason for the resistance.

ROI 182

ROI Performance Support Sales Innovation 182

Living in Learning

MARCH 24, 2018

The answer is, “It ain’t training!”. What comprises the best way to transfer knowledge seamlessly, frictionlessly and ubiquitously regardless of where the worker is on the continuum and…especially…where they might be during a critical workflow?

Performance 133

Performance Knowledge Learning Training 133

Living in Learning

DECEMBER 16, 2011

Having been a Sales Trainer, Sales Training Manager, and Director Sale Training in a couple of previous lives, I nearly jumped out of my chair when I read a blog post by a new networking contact, David Brock. First-hand experience and many many road miles confirm how wasteful product training can be.

Productivity 100

Productivity Product Training Train 100

Living in Learning

JUNE 28, 2012

I fear the L&D function.or Training.if you choose by another name, are locked into a paralysis of tradition. Tradition yields comfort and familiarity. Comfort and familiarity yield resistance to change…and in some cases even recognition that there could actually be a “change” that offers a viable alternative.

Effectiveness 164

Effectiveness Alternatives Training Train 164

Living in Learning

NOVEMBER 7, 2013

Learning @ the Point of Work Performer Support Sustained Capability ADDIE AGILE ID ISD Step Change sustained capability' STEP CHANGE is what we have left as an option when all the innovation that got us to where we are today has run its course.

Instructional Design 140

Instructional Design Change ADDIE Agile 140

Living in Learning

JANUARY 8, 2022

Despite thirty plus years in the corporate learning space I am sensing an overwhelming demand to reiterate the critical nature of shifting emphasis to a post-training ground zero – Point-of-Work. If you’ve read any of my postings of the last several years on the blog at my website – Living in Learning – you will.

Learning Space 130

Learning Space Website Corporate Learning Blogging 130

Living in Learning

OCTOBER 3, 2010

I managed to garner a hands-down vote of idiocy [a solid #3 on the scale above] from my corporate training colleagues when I dreamed up the concept of Free-Range Education and the accompanying acronym FREd. I am not convinced the acronym will ever catch on, but the learning context is one we cannot ignore.

Free 113

Free Education Integrate Forum 113