Good To Great

DECEMBER 5, 2010

So the business ends up paying for the training and the mistake or missed opportunity, making the training a wasted investment. Design an ongoing experience, including links to other reference points or learning resources and providing a well-designed crib sheet with key ‘dos and don’ts’ and contact points. Image: ?????

Compliance Training 66

Compliance Training Compliance Virtual Classroom Storyboard 66

Good To Great

APRIL 11, 2011

But even these three results provide interesting food for thoughts. Providing text with verbatim audio is not detrimental to learning; providing there is an option to switch the audio off (and perhaps also an option to hide the text), it only offers the benefit of giving learners a little more control over their learning experience.

Audio 73

Audio Lesson Score Alternatives 73

Good To Great

MARCH 3, 2011

It’s the same with workplace learning: your learners will take more notice of a compliance training course if they’re given a chance to explore the consequences of action they might feasibly make in the workplace. They’ll engage more with Shakespeare if they can perform it, not just read it off the page.

Lesson 61

Lesson Storyboard Virtual Classroom Write Blog 61

Good To Great

OCTOBER 29, 2010

Don’t assume that all the ‘must have’ information provided by subject matter experts and stakeholders really is ‘must have’ Flex your editor’s elbow and be firm: if it doesn’t directly contribute to the learning outcomes, put it somewhere else. ‘Don’t be tone deaf! Stay focused.

Tips 73

Tips Compliance Training Virtual Classroom Voice 73

Good To Great

AUGUST 16, 2011

With this in mind, I might take the interaction a step further and ask the learner about the consequences of certain things (like not knowing the job title of the person you are meeting, or failing to provide an out-of-office contact). This way, I’d be helping the learner to understand why as well as how.

Interactive 64

Interactive Customer Service Theory Examples 64

Good To Great

NOVEMBER 22, 2011

Provide users with different entry points into a range of mixed-media resources, whether that’s by format, story, character or topic. Re-purpose successful formulas (with a twist). Find something that works and tweak it to keep it fresh, for example by modelling your next course on a tried-and-tested website or tool.

Summary 57

Summary Learner Website Examples 57

Good To Great

DECEMBER 14, 2011

Sometimes this is based on experience, sometimes it’s prescribed (if it’s a training course, for example), and sometimes it’s just a best guess. At first it was tempting to use the different colour labels Outlook provides. I then find an appropriate slot in my calendar. Use colour-coding sparingly.

Personal 44

Personal Personalization Calendar Storyboard 44

Good To Great

AUGUST 17, 2011

In each case, ask yourself honestly whether you are following the Goldilocks rule and providing something which is challenging but not impossible or deliberately frustrating. If so, think about how you can expand on it to provide some additional learning and explain why something is the right answer. Make feedback meaningful.

Alternatives 63

Alternatives Examples Interactive Discussion 63

Good To Great

FEBRUARY 8, 2013

The prompt questions provided by the course were around visualisations of education, learning and teaching in these films. The first two films are video adverts setting out visions from Corning and Microsoft of how they see their products evolving and how daily life will change accordingly. A Day Made of Glass 2. Productivity Future Vision.

Augmented Reality 53

Augmented Reality Microsoft Diversity Training Culture 53

Good To Great

FEBRUARY 10, 2012

This last point is vitally important, whether you or someone else will be making the changes – it’ll help speed up the turnaround of the next iteration without misinterpretation or error, and it also provides you with a detailed audit trail of changes requested. My final two tips would be practise and spread the word!

Quality 50

Quality Tips Effectiveness Attention 50

Good To Great

JANUARY 30, 2012

Subscribe via email on the right to make sure you don’t miss my next post, providing three simple tips for efficient, effective QA.). Next up, I’ll share my tips for carrying out a QA of the three elements mentioned above in the most effective, time-efficient way.

Storyboard 57

Storyboard Voice Quality Tips 57

Good To Great

FEBRUARY 10, 2012

This last point is vitally important, whether you or someone else will be making the changes – it’ll help speed up the turnaround of the next iteration without misinterpretation or error, and it also provides you with a detailed audit trail of changes requested. My final two tips would be practise and spread the word!

Quality 40

Quality Tips Effectiveness Attention 40

Good To Great

FEBRUARY 8, 2013

The prompt questions provided by the course were around visualisations of education, learning and teaching in these films. The first two films are video adverts setting out visions from Corning and Microsoft of how they see their products evolving and how daily life will change accordingly. A Day Made of Glass 2. Productivity Future Vision.

Augmented Reality 40

Augmented Reality Microsoft Diversity Training Culture 40

Good To Great

JANUARY 14, 2011

A ‘telling’ interaction can also provide some structure to the learner and help them focus as they work through and assimilate lots of potentially detailed information. ‘Testing’ interactions can be very effective in overcoming these things.

Interactive 57

Interactive Photo Attitudes Information Overload 57

Good To Great

JANUARY 4, 2012

So the pictures I upload to Project 365 this year may not be the most technically-accomplished, but they will provide a record of my year and something for me to look back on. Having photos of special people and places, and even of quite ordinary, uneventful occasions, is important to me and brings me a lot of happiness.

Personal 58

Personal Personalization Develop Photo 58

Good To Great

FEBRUARY 3, 2012

Yes, this perhaps provides a structured framework through which I can articulate that knowledge, but I’m not sure that a list of recognisable archetypes will really help me develop my understanding of myself. I think I have two concerns about this. Firstly, I think I know myself fairly well.

Brain 53

Brain Performance Support Performance Association 53

Good To Great

NOVEMBER 14, 2012

This could provide a simple and accurate way to convey your language abilities – something which may well be far more useful for employers than a traditional language qualification. So, rather than being potentially a second-best option, self-study becomes a personalised and adaptive learning experience.

Change 58

Change Business Augmented Reality Exercise 58

Good To Great

AUGUST 19, 2011

Where possible provide a 1-4 scale (this way they can’t always simply select the middle number) as well as space for free text. Don’t be lazy – do one last check yourself! Unless you are also the SME, you will have had some time today to think about other things while those external reviews were taking place.

Examples 55

Examples Sample Press Attention 55

Good To Great

FEBRUARY 3, 2012

Yes, this perhaps provides a structured framework through which I can articulate that knowledge, but I’m not sure that a list of recognisable archetypes will really help me develop my understanding of myself. I think I have two concerns about this. Firstly, I think I know myself fairly well.

Brain 40

Brain Performance Support Performance Association 40

Good To Great

NOVEMBER 14, 2012

This could provide a simple and accurate way to convey your language abilities – something which may well be far more useful for employers than a traditional language qualification. So, rather than being potentially a second-best option, self-study becomes a personalised and adaptive learning experience.

Change 40

Change Business Augmented Reality Exercise 40

Good To Great

FEBRUARY 13, 2013

It provides novel entertainment, useful information (such as nutritional values of available food), and convenient assistance (during cooking, for instance). Initially the Sight Systems augmented reality contact lens technology appears intriguing.

Augmented Reality 47

Augmented Reality Microsoft Score Social Media 47

Good To Great

FEBRUARY 13, 2013

It provides novel entertainment, useful information (such as nutritional values of available food), and convenient assistance (during cooking, for instance). Initially the Sight Systems augmented reality contact lens technology appears intriguing.

Augmented Reality 40

Augmented Reality Microsoft Score Social Media 40

Good To Great

NOVEMBER 1, 2012

Took photos of key diagrams or slides provided by the speaker, rather than trying to copy down lots of text or describe graphics in a 140-character tweet! Prepare myself with links to session descriptions or speaker bios and add them to those start-of-session introductory tweets, to provide more context to followers.

Conference 58

Conference Twitter Streaming PENS 58

Good To Great

OCTOBER 30, 2012

The size is much more convenient than the A4 programmes often provided, and the glossy finish meant it was durable and survived in tact despite being shoved in and out of my bag dozens of times every day. I’m a thorough note-taker so used a separate notebook rather than the pages provided in the guide, but this was another nice touch.

Conference 55

Conference Twitter Poll Format 55

Good To Great

NOVEMBER 1, 2012

Took photos of key diagrams or slides provided by the speaker, rather than trying to copy down lots of text or describe graphics in a 140-character tweet! Prepare myself with links to session descriptions or speaker bios and add them to those start-of-session introductory tweets, to provide more context to followers.

Conference 50

Conference Twitter Streaming PENS 50

Good To Great

OCTOBER 30, 2012

The size is much more convenient than the A4 programmes often provided, and the glossy finish meant it was durable and survived in tact despite being shoved in and out of my bag dozens of times every day. I’m a thorough note-taker so used a separate notebook rather than the pages provided in the guide, but this was another nice touch.

Conference 53

Conference Twitter Poll Format 53

Good To Great

JANUARY 14, 2013

Yes, it makes sticking to the 140 character limit a bit more challenging, but it provides useful context for anyone dipping into the backchannel mid-session. I try to reference the speaker in every tweet that’s a quote or point from their session, and ideally also in any tweets that are my own opinions on or additions to their content.

Conference 80

Conference Twitter Summary Streaming 80

Good To Great

NOVEMBER 12, 2012

Anyone at the conference – provided they were over 30 – could turn up to do some speed mentoring with us under-30s. None of these sessions were mandatory, but we had pretty much a full house for each one, so it’s safe to say that we all felt they were worth the early start every day!

Conference 61

Conference Mentoring Conversation Learning 61

Good To Great

NOVEMBER 12, 2012

Anyone at the conference – provided they were over 30 – could turn up to do some speed mentoring with us under-30s. None of these sessions were mandatory, but we had pretty much a full house for each one, so it’s safe to say that we all felt they were worth the early start every day!

Conference 40

Conference Mentoring Conversation Learning 40