Marcia Conner

SEPTEMBER 30, 2013

When I lead education at PeopleSoft a gazillion years ago, I shared with the head of all customer-facing services a copy of Training Magazine ‘s annual numbers issue, published each November (now their November/December issue ). training expenditures—including payroll and spending on external products and services—fell 6.5

Blended Learning 103

Blended Learning ASTD Budget PeopleSoft 103

Aptara

SEPTEMBER 14, 2016

Talking New Media recently highlighted some research findings that indicate the current state of the B2B publishing and media industry, including a breakdown of the annual industry revenue earned in B2B media earned in 2015 compared to 2009. Digital publishing products. Custom media. E-newsletters. Online events.

Innovation 40

Innovation Digital Newsletter Market 40

Jay Cross

NOVEMBER 29, 2013

image Copyright 2009 MIndTime). A landmark study by ASTD and IBM interviewed CLOs and CxOs at 26 leading companies across 11 industries (see The C-level and the Value of Learning , T+D magazine, October 2005). Learning has to bring customers and along the change journey. Think about it at the next CLO Symposium.

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Scanning CLO IBM ASTD 68

Tony Karrer

FEBRUARY 22, 2011

In 2008, I talked about how there would be "Continued Scattered Examples and Disappointment" In 2009, I said we would see "Mobile Learning Niche Growth." " My belief is that mobile this year has reached a tipping point a bit like Virtual Classroom tools in 2009. Grows - But Creating "eLearning 2.0

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Predictions Diversity Training Compliance Training Authoring Tools 198

CLO Magazine

SEPTEMBER 28, 2012

In 2009, Telus’ wikis and blogs garnered 23,000 pageviews from employees; in 2011, that number grew to 308,676. “Users are always drawing benefits — they may feel more productive [and] that they’re responding to customers more quickly [because of knowledge gained from social learning],” he said.

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Social Learning Social Metrics Wiki 64

CLO Magazine

MAY 21, 2021

Yet the customer’s expectation was to deliver both the training and the technical documentation at the time of system delivery to the customer — an impossible task using the systems and resources we had in place. The customer wins, the company wins, and people like Genichi Taguchi would argue society wins. Indeed, we are.

Communication 61

Communication Instructional Design Authoring Tools Streaming 61

CLO Magazine

MARCH 16, 2017

The intent was to improve the company’s profit margin and employees’ ability to provide better services and more offerings to customers. The whole concept of earning a seat at the table is building and earning the respect of your internal customers. We invest in our people like other companies invest in their products and services.”.

Metrics 52

Metrics Engineering Leadership ROI 52

CLO Magazine

JANUARY 4, 2013

Learn how Petco leaders fought to win back market share by delivering a consistent customer experience at each of the company’s 1,100 stores. Petco leaders fought to win back market share by delivering a consistent customer experience at each of the company’s 1,100 stores.

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Leadership Strategy Association Module 84

Jay Cross

OCTOBER 12, 2009

CLO Magazine, October 2009. Making a producer just a little bit more productive yields greater rewards than anything you can do with novices. Old hands may have known it all in yesterday’s world, but they can only remain productive by keeping up with changes. And that applies to customer relationships as well.

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Camera IBM Doc Site 45

NuggetHead

APRIL 7, 2010

See the Learning Solutions Magazine article. Aside from Nemo’s energy to market their product, I had the pleasure of their company for dinner on two separate occasions. Plus, they have a very cool product! Don’t believe me? The one vendor that stood out to me (and I’m sure to many others!) was Nemo and Josh with Bloomfire.

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Summary Solution eLearning Guild Conference 40

LifterLMS

OCTOBER 12, 2021

Maybe not the most productive thing in the world, certainly interesting. In 2009, I was in between work with the State Department and another government agency. Chris Badgett: I think you and I know this as guides, that’s everything, it’s the experience the client has, that, that is the product, right?

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Site YouTube Create Social Networks 107

CLO Magazine

MARCH 1, 2013

Authentic Development Is Everyone’s Business In a 2009 white paper, “Developing a Leadership Strategy: A Critical Ingredient for Organizational Success,” William Pasmore of the Center for Creative Leadership said that developing leadership strategy is an iterative process that is a creative mix of logic and art.

Leadership 80

Leadership Develop Authoring Tools Social Networks 80

CLO Magazine

JUNE 18, 2013

In June 2009, the same four companies reaffirmed New York Life’s financial strength. In 2009, while still working at UBS in London, Molinaro received a call from Hy Pomerance, New York Life’s head of HR, and was offered his current position. ” Jennifer Kahn is a former intern at Chief Learning Officer magazine.

Leadership 52

Leadership Metrics CLO Program 52

Jay Cross's Informal Learning

MARCH 31, 2009

Chief Learning Officer magazine , Effectiveness, April 2009. In a knowledge era, workers are the means of production. Encourage bottom-up peer production. Five-person companies use Salesforce.com for customer relationship management. Now that products are intangible, productivity knows no limits.

Internet 47

Internet Culture Long Tail Instant Messaging 47

CLO Magazine

MARCH 22, 2018

in 1996, the veteran technology entrepreneur led the company’s growth into a global powerhouse by supplying the routers, switches, software and networking products that form the infrastructure of the internet economy. They take care of the customer. After taking over as CEO of Juniper Networks Inc. They work like crazy.

Leadership 84

Leadership Authoring Tools Theory Trust 84

learnWorlds

MARCH 30, 2022

Since the outbreak of the global pandemic, customer education has become a hot topic of discussion, and for a good reason. Recent research findings collected by Intellum (2019), present the importance and highlight the effectiveness of customer education on a wider spectrum. percent increase in customer retention.

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Expert Custom Education Summary 52

Jay Cross

JANUARY 29, 2010

In the 2,000-strong department, things move so fast that normal courseware production isn’t viable. And despite some of the buzz, the direction of e-learning has not shifted much over the past several years,&# report Allison Rossett and James Marshall in an article in this month’s T+D magazine. Is this good news or bad?

Blended Learning 43

Blended Learning Virtual Classroom Social Networks Innovation 43

CLO Magazine

MAY 26, 2011

In 2009-2010, Barcelona FC earned $488 million alone. SuccessFactors added LMS provider Plateau to its growing suite of integrated talent management products. A T-shirt company serving up quirky and offbeat designs for American fans of European soccer. But here in the States, the world’s most popular sport is an also-ran.

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ASTD Conference Brandon Hall GeoLearning 48

CLO Magazine

OCTOBER 1, 2012

In 2008, the bottom fell out of the market, and like everyone else, Microsoft tightened its belt, especially in finance, which cut out all non-customer related travel for more than a year, including travel to Learning Weeks. A 2009 pilot program organized 18 self-selected finance professionals into three teams.

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Simulations Microsoft SharePoint Virtual World 49

CLO Magazine

MARCH 24, 2014

“Last summer, we did an independent research project to understand the needs, wants and desires of our customer base. ” In 2009, the company launched the AlliedBarton EDGE — short for educate, develop, grow and engage — an online training program for all employees from security officers to managers to executives.

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Security Compliance Training Director Leadership 60

Learning Visions

FEBRUARY 8, 2008

See part one: Instructional Design as a Spectrum ) In eLearning Magazines predictions for 2008 , Patti Shank said this: Learning content, activity, and assessment authoring tools continue to improve. One of the products that my company creates are Flash based eLearning templates. Curry said.

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Instructional Design eLearning Consultant Consulting Blended Learning 100

CLO Magazine

APRIL 16, 2013

which pioneered digital production technology. If the studio is to remain competitive, its leaders have to get out of their comfort zones and rethink their product and how it will be marketed and delivered to consumers. ” Lowery also helped Kervella to understand diverse cultures and how to customize learning for each culture.

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Picture Metrics Diversity Training Performance Support 70

CLO Magazine

JULY 22, 2013

where he led HR as the company was looking to expand operations in India sales, Bhaduri joined Wipro in October 2009. How is the customer changing? Following career stints in HR at Colgate, where he got a lot of global exposure; PepsiCo, where he headed HR for India operations; and Microsoft Corp.,

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Social Media CLO Leadership Twitter 54

eLearning Brothers

OCTOBER 12, 2017

In properly developing those human assets, companies seek long-term success through increased productivity, improved longevity, and other benefits. About your presenter: John Blackmon, the chief technology officer of Trivantis, is responsible for all aspects of development and strategy for the company’s eLearning products.

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Compliance Training Blended Learning DevLearn Authoring Tools 116

CLO Magazine

FEBRUARY 23, 2013

On the other hand, working in global media, where customers’ tastes, technology and content are constantly in flux, makes it challenging for a learning leader to sustain a development culture that is relevant to business needs. “Or if I work in production, I know production very well; programming, etc.

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Diversity Training Leadership Learning Media 70

CLO Magazine

MARCH 12, 2014

After earning her degree, she receives a promotion, uses the tools she learned to solve a nagging distribution problem in the business, streamlines her department, motivates increased productivity and creativity from the employees she supervises, and encourages several of her talented classmates to apply for jobs within the company.

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Program Management Social Networks Performance Support 58

CLO Magazine

AUGUST 12, 2019

I’m Mike, editor in chief of Chief Learning Officer magazine. Justin: I actually took it in 2009 and was there about three and a half years. When you were recruited for this job around 2009, how did you know that this was going to be a job you wanted? Mike Prokopeak: Welcome to the Chief Learning Officer podcast.

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CLO Podcasts Podcaster Podcasting 36

eLearning Learning Posts

DECEMBER 1, 2010

Past years eLearning Conferences 2010 , eLearning Conferences 2009. Rosenberg - Learning Solutions Magazine , November 9, 2010Two-dimensional barcodes, also called 2D tags, provide a new dimension for mobile learning, performance support, and printed content. We are its product. few thoughts. FACEBOOK privacy issues.

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eLearning Strategy Simulations Corporate eLearning eLearning Consultant 85

CLO Magazine

MARCH 6, 2013

“The children that we are helping today may be our future employees and our future customers,” said Sally McCrady, deputy executive director of PNC Grow Up Great, “and we want them all to have the best start to become the most productive citizens possible.” Consider PNC Financial Services Group Inc.,

Education 50

Education Cognitive Voice Association 50

CLO Magazine

OCTOBER 26, 2012

From its peak in 2006 until 2009, Harley-Davidson retail motorcycle sales volume dropped almost 40 percent. In May 2009 new CEO Keith Wandell developed a plan focused on leadership development, growth, continuous improvement and sustainability. We fuel the passion for freedom in our customers to express their own individuality.”

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Embed Leadership Develop Director 76

CLO Magazine

NOVEMBER 3, 2012

Offering external customers development options is an inexpensive way to boost company loyalty, reduce dependence on help desks and generate revenue. The learning and development industry has its hands full educating various levels of the workforce, but customers are often an employer’s largest audience. Take Apple, for example.

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Custom Brandon Hall Training Train 64

TechSmith Camtasia

APRIL 26, 2013

Tim has held many exciting positions throughout his career, and has used TechSmith products in many of them. We came across Tim on Twitter and were excited to learn more about him, his career and his use of our products. I’ve been a long time user of TechSmith products. TechSmith: Can you tell us a little about yourself?

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TechSmith SnagIt Jing Mac 98

Learning Visions

SEPTEMBER 22, 2009

Tuesday, September 22, 2009 Brent Schlenker: Marketers and Game Developers Know More About Learning Than We Do! hosted by Training Magazine Network. ** Disclaimers: “I am not a marketer or a game developer.&# (Although he plays a LOT of games). A big part of marketing IS education -- what is the product? 30-90 seconds.

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Blended Learning Sexual Harassment Training Market Games 100

CLO Magazine

MAY 31, 2013

While customers and business opportunities are plentiful in this area of the globe, the same cannot be said for leaders. To address these problems, life sciences company Novartis created its China University and Asia University in 2009 and 2012, respectively. One process improvement team reported increased productivity of 11.97

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Develop Leadership Association Internationalization 66

eLearningArt

FEBRUARY 23, 2017

After a survey with my marketing, sales, and custom training services teams, I can identify what were most frequently identified as 2017 trends. Microlearning is less about short attention spans than it is making sure that every minute in learning is productive and useful. Michael Allen. tweet this image]. Will Thalheimer.

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Blended Learning Trends Expert Authoring Tools 108

CLO Magazine

JANUARY 27, 2014

” Getting Down to Business Formerly the hospital products division of Abbott Laboratories and spun off as its own company in 2004, Hospira’s products include specialty injectables, medication management systems and infusion therapy supplies and products. Adelaide, Australia, and Liscate, Italy.

Culture 55

Culture Leadership Consulting Classes 55

Marcia Conner

JUNE 7, 2023

Although face-to-face will remain the most prevalent form of customer interaction, CEOs expect a step-change in the use of social media. Over 1/2 expect social channels to be a primary way of engaging customers within five years. Currently, social media is the least used of all customer interaction methods.

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Social Networks Social Media IBM Social Network 52