article thumbnail

10 Customer Service Coaching Tools

Ed App

It requires constant training, which can be difficult to sustain without proper customer service coaching tools. These can all help your team master the knowledge and skills needed to handle customers effectively. Customer Service Coaching Tool #1 – EdApp. SCORM-compliant authoring tool .

article thumbnail

Instant Answers With a Chatbot Knowledge Base

Mobile Coach

What is a chatbot knowledge base? Over the years, we’ve provided a series of features to deliver on this use case, but today I want to introduce our most complete and innovative solution yet: the Knowledge Base. In short, the Knowledge Base turns a simple spreadsheet into a brain for your chatbot.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Instant Answers With a Chatbot Knowledge Base

Mobile Coach

What is a chatbot knowledge base? Over the years, we’ve provided a series of features to deliver on this use case, but today I want to introduce our most complete and innovative solution yet: the Knowledge Base. In short, the Knowledge Base turns a simple spreadsheet into a brain for your chatbot.

article thumbnail

10 Training Tracking Tool Options To Boost Team Learning

Continu

If you’re in the market for a new learning software provider, a training tracking tool is a must. We’ve broken these out into categories to more easily digest which of these training tracking tools is the best fit. Continu is a training tracking tool that offers a versatile cloud-based interface. Key features.

Track 59
article thumbnail

10 Sales Training Software

Ed App

Sales training software makes a great tool in helping sales reps to ramp faster and improve their skills, allowing them to stay on top in such a very competitive market. Perhaps you’re looking for the best sales training software to drive your business forward? Sales Training Software #1 – EdApp. Cost : Free.

Sales 40
article thumbnail

The 12 Best Employee Training Software: A Comparison Guide

learnWorlds

If you want to become a company that supports its employees’ growth by offering training courses on a regular basis, using employee training software (or Learning Management System, as you may know it) will make your life a lot easier. LearnWorlds – Our Top Choice ? Customer reviews : 4.7 Its customer support is also praised among customers.

article thumbnail

The 11 Best Platforms to Sell Digital Products in 2024

learnWorlds

Your professional looking Academy in a few clicks Start FREE Trial Best Platforms to Sell Digital Products Online From e-books, templates, and online courses to digital artwork and software, the diversity of digital products is vast, and selecting the right platform can significantly impact the success of an online business. Who is it for?