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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

Outstanding customer service is important because it greatly impacts a company’s reputation and customer loyalty. The attrition rate for customer care teams also increased by nearly 50%in 2021, causing inconsistent performance. Wondering what a digital adoption platform is and how it can help your customer support team?

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How Meaningful Performance Conversations Drive Learner & Organisational Success

Acorn Labs

Lots of people don't like performance management—particularly their performance reviews. Performance review conversations are often useless interactions that don't drive employee or business success. Making a performance conversation meaningful to both employees and the company is essential for ensuring organisational success.

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Boost Employee Performance with Employee Training Software

Appsembler

That’s where employee training software streamlines and enhances training processes, resulting in improved employee performance and overall organizational growth. The software also offers efficient assessment and evaluation methods, allowing trainers to measure employee performance and identify areas for improvement accurately.

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Developing Incentive Programs for Channel Partners To Maximise Performance

Wahoo Learning

You will likely want to save your more lucrative incentives for sales-based performance, but awarding certifications can be a strong motivator for partners to complete your training programs. Rewarding the long-term loyalty of your partners as well as their sales performance is one of the best ways to encourage their continued commitment.

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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What Most Organisations Get Wrong in the Performance Management Process

Acorn Labs

Most of the time, organisations don't bridge the gap between their annual performance reviews and actionable employee development. This isn't helping anyone, from your employees to your business's overall performance. The problem is that performance management as-is is unable to drive performance success.

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Why Performance Management Fails—And What You Can Do About It

Acorn Labs

Performance reviews, performance appraisals, performance evaluations—they all fall under the ongoing process known as performance management. There's just one problem, though: Effective performance management is hard to do. What is performance management? Try to meet them next time, somehow.”