Insights: Line managers and coaches have a critical role
Clive on Learning
DECEMBER 4, 2012
The seventh of ten 'insights' is that ‘Line managers and coaches have a critical role'. Before During After Learner’s manager 1 8 3 The trainer / facilitator 2 4 9 The learner themselves 7 5 6 Both KnowledgePool and Broad and Newstrom acknowledge the critical role that the manager plays in determining the outcome from a training programme.
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