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7 th July sees the 10 th meeting of the Professional services e-learning forum, an informal networking and benchmarking group for L&D professionals working for the UK’s top 15 accountancy and top 15 law firms. Meetings involve a structured round table discussion under Chatham House rules followed by informal networking. MORE
As the lockdown continues without an apparent end in sight, there are three trends in L&D that have accelerated. The longer the lockdown, the more likely these are to become the new business as usual. Here are some ideas based on this week’s conversations with @MylesRunham and many others MORE
In 1990 Peter Senge published “ The Fifth Discipline ” , giving a compelling vision of how companies could transform into learning organisations. The ideas chime with many L&D professionals, but adoption by business has been patchy. MORE
Over 15 years of working in L&D (and a dose of studying philosophy of science at university) makes me very alert to the phrase “research says” It is usually followed by an unsubstantiated claim. After all, if you are making a claim that is backed by scientific research it is not hard to include a link, reference or a footnote, so why wouldn’t you? MORE
Easter holidays. A great time when we break out the board games in the Cole household. A particular favourite is The Game of Life (published by Hasbro). As a learning designer who often creates mini games for business purposes, I’m always interested in the subtext of a game – the behaviours and tactics that get rewarded with points and hence the model of how the world works that the game is implicitly teaching. 10 ways that the world works? MORE
Over the years I’ve enjoyed/been guilty of reading many self-help books and the lockdown has been an opportunity to read several more. Chris Taylor distils the advice from hundreds of self-help books into 11 pieces of advice: Take one small step. Change your mental maps. Struggle is good. MORE
I’m often asked the question does Linkedin really help or is it a waste of time? Like most social media it allows us to do things that we do in real life faster, more cheaply, with more reach and more publicly (or with less privacy, if you prefer). The answer I usually give involves a game I used to play as a student. MORE
If you’ve managed to avoid the ice bucket challenge , I can only commend you for managing to stay unplugged from social media on your holidays, you have surpassed me. For the rest of us, this is a cultural phenomenon, which naturally I look through the lens of L&D geekiness to see what we can learn. The act of filming a video clip and posting in on social media is commonplace. MORE
I enjoyed the opportunity to be interviewed by Myles Runham [link]. Some thought-provoking questions, flattered to join esteemed interviewees and an opportunity to inflict one of my holiday snaps on the world MORE
100 GDPR is one of e-learning’s hot topics in 2018. Here’s a blog that I co-wrote with Brightwave’s Head of QA on how it will affect L&D managers when they have a breathing space from getting learning to their colleagues about GDPR. link]. e-learning training MORE
I enjoyed a day out at the Learning Technologies Summer Forum yesterday. Like many conferences, there was no shortage of vendors trying to broadcast how their offering is the panacea to organisations’ performance problems. This noise about the channels of learning (“modality”) tends to distract from a far more significant consideration: What is the nature of the learning that we want to make happen? How clear are we about what we want people to learn? MORE
The last 20 years has seen the evolution of terminology from Computer-Based Learning to e-learning to digital learning (and beyond). One term that has been static is SME (subject matter expert). Given how much the world and technology has changed in that time, is it time for a re-think? One Big Four firm has already started dropping SME as a term for internal L&D projects. MORE
As an experienced blended learning designer and judge of the e-learning Awards (recently rebranded as the Learning Technologies Awards), I was invited to appear on TV. As part of the learning designers series, I’ve shared three key tips on blended learning design on LNTV. Spoiler alert – or to whet your appetite – the tips that I’ve explained are: Consider your options. Knit the blend together. Use analytics. MORE
Last week I had the privilege of judging the e-learning awards (obviously my lips are sealed as to who the winners are until the awards dinner). Naturally some of the entries had other ingredients that made them sparkle in other ways, but here I can share five themes that many of the short-listed entries had in common. These should be useful to both clients and vendors who are looking to make their compliance e-learning more interesting and impactful. Focus on behaviours not policies. MORE
Face to face (F2F) training has sharply decreased owing to Covid. The longer that lockdowns drag on, the more that organisations will question if they ever will return to using F2F training. MORE
Imagine you are running a training company that has successfully carved out a niche. You’re selling lots of training courses and it’s only capacity that is stopping you from selling more. One day you realise that you could increase reach, lock out competitors and reduce cost of sales if you put some of the training online. What could possibly go wrong? Here are five questions that I find many training companies in this situation have failed to ask. Who is the buyer? MORE
How easy is it to find the information that you need for your job within your organisation? Probably a lot more difficult and frustrating than using a search engine to find public information…. My prediction for 2014 is that this is the year that smart organisations will take significant steps to narrow this gap in user experience. MORE
Last Friday I went to an excellent session of the Trainers and Developers Network led by Catherine Shepherd. In many organisations talent management is siloed away from L&D, but it’s usually helpful to understand more about what your colleagues in HR are doing (and how it interacts with your LMS). Here are my three main takeaways from the day. What is talent management? MORE
Recently I was given what many instructional designers would consider the best brief ever: there’s unlimited budget, there’s no major urgency, just come up with something innovative and interesting. There had to be a catch, and there was - it’s one of the dullest compliance topics imaginable for people in the insurance industry. After the shock had worn off, I felt a mix of elation and fear. MORE
Much of the e-learning that professional firms offer is compliance-based. The risk is that poor compliance e-learning ends up tainting learners’ expectations of e-learning (this is sometimes referred to as the “compliance e-learning cul-de-sac”). MORE
Learners are used to compliance e-learning. Anyone in a big company is used to having several mandatory modules a year to complete so the game becomes “how can I do this as quickly as I can and get my tick in the box?” MORE
Whether you use 5Di, ADDIE or another model for learning design, here are the 12 questions I’ve found most important to ask at the start of a learning and development project (and validated with my network via LinkedIn): 1. Who is the target audience? total numbers and segments) 2. What would success look like? evidence/metrics before and after) 3. How can we measure success? Who (if anyone) demonstrates the target behaviour? What has been tried so far? MORE
Just when you thought you had enough e-learning buzzwords, curation came along. For those who like definitions “ Content Curation is the act of discovering, gathering, and presenting digital content that surrounds specific subject matter.” ” Content curation evolved as a digital marketing discipline to enhance search engine optimisation and then crossed over into the learning space. MORE
If e-learning has a creation myth, it is that the e-learning industry was born out of the dotcom crash at the turn of the century – swarms of freshly unemployed web designers and developers started applying their skills to changing learner behaviour rather than consumer behaviour. The exchange of ideas between e-learning and web design diminished as the e-learning industry sought to distance its public perception from the failed dotcoms. MORE
It is a truth universally acknowledged in any presentation skills or business writing course that you need to get to know your audience – that way, whatever your message, you can gauge useful things like what they already know, think and feel before you jump into the delicate basis of encouraging them to unlearn some old comfortable behaviours/ knowledge and learn some new behaviours/ knowledge that will only pay off after repeated practice and a few wobbles. MORE
At this year’s Learning Technologies show I’ve been invited by the eLearning Network to do a slot on ‘Ask the Expert’ about instructional design. I’ll be at stand 190 from 2-3pm on Wednesday 29 January, answering any questions you might have on instructional design. MORE
An update on a post about learning objectives which attracted a healthy amount of support and debate: refinements to that position and what it means in practice for learning designers. One of the richest compilations of high quality thinking is Will Thalheimer’s. MORE
Fresh from being awarded CLO of the year by the LPI, forum member Sarah Lindsell , Global & UK Director of Digital Learning and Learning Strategies at PwC, was the guest speaker at PSEF’s 3 March meeting hosted by Deloitte. PSEF is a networking group for L&D professionals in the UK’s largest accountancy and legal firms, held under Chatham House rules. MORE
A really thought-provoking article by Ralf Dobelli (based on a longer essay) about information overload and in particular, news. To pick out some headlines, “news inhibits thinking, kills creativity, makes us passive and wastes time” So if Dobelli’s arguments are valid, why would anyone read or watch the news? One big factor is that everyone consumes news because they think that other important people do. MORE
At a recent Professional Services e-learning Forum, L&D teams were likened to “cobbler’s children with no shoes” This allegory describes the phenomenon where professionals are so busy with work for their clients and their teams that they neglect using their professional skills to help themselves or those closest to them. A beautiful metaphor, but is it true to life? MORE
I chose the title for this blogpost because I like the tune , not because I wanted to offend… Anyway, here’s a chain of events that’s been played out in hundreds of organisations. Often it has pretty depressing outcomes, but in case you get too despondent, let me assure you there is a happy ending, especially if you like flowcharts. Management have a problem that they don’t want to or can’t solve personally. So they give a budget to L&D. MORE
Today I have been given exclusive reviewer access to the Beta version of Dialogomatic 2.0, the system that takes dialogue from a novel and at the click of a button can republish this as the script for self-paced e-learning, a stage play, music for a musical or as a comic strip. Inspired by those awkward conversations with your boss’s boss whilst waiting for the lift which nonetheless could be full of learning potential, the University of Shamrock created Dialogomatic. MORE
Once again I had the privilege to judge the e-learning awards (now called the Learning Technology Awards). When I last judged the compliance category two years ago I wrote Five ingredients for compliance e-learning excellence . It was great to see that many of the entries reflected these five ingredients and the general improvement in learner experience. Here are five more top tips that I can share: Do user testing. MORE
I’ve enjoyed reading Nick Shackleton-Jones’s book “How people learn” and a subsequent talk by him. Although I like the direction that he’s trying to nudge corporate L&D in, I have a few reservations about the ‘science bit’. MORE
Viv Cole
MAY 15, 2020
As the lockdown continues without an apparent end in sight, there are three trends in L&D that have accelerated. The longer the lockdown, the more likely these are to become the new business as usual. Here are some ideas based on this week’s conversations with @MylesRunham and many others
From the Coleface
NOVEMBER 2, 2020
Face to face (F2F) training has sharply decreased owing to Covid. The longer that lockdowns drag on, the more that organisations will question if they ever will return to using F2F training.
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From the Coleface
AUGUST 6, 2021
I enjoyed the opportunity to be interviewed by Myles Runham [link]. Some thought-provoking questions, flattered to join esteemed interviewees and an opportunity to inflict one of my holiday snaps on the world
From the Coleface
AUGUST 10, 2020
Over the years I’ve enjoyed/been guilty of reading many self-help books and the lockdown has been an opportunity to read several more. Chris Taylor distils the advice from hundreds of self-help books into 11 pieces of advice: Take one small step. Change your mental maps. Struggle is good.
Speaker: Aaron Webb, Jamf
Apple empowers educators and students by design. In our webinar, we’ll explain how to make the best use of Apple devices in your classroom, and the tools and resources you need for success.
From the Coleface
APRIL 12, 2021
Whether you use 5Di, ADDIE or another model for learning design, here are the 12 questions I’ve found most important to ask at the start of a learning and development project (and validated with my network via LinkedIn): 1. Who is the target audience? total numbers and segments) 2. What would success look like? evidence/metrics before and after) 3. How can we measure success? Who (if anyone) demonstrates the target behaviour? What has been tried so far?
From the Coleface
APRIL 17, 2019
Easter holidays. A great time when we break out the board games in the Cole household. A particular favourite is The Game of Life (published by Hasbro). As a learning designer who often creates mini games for business purposes, I’m always interested in the subtext of a game – the behaviours and tactics that get rewarded with points and hence the model of how the world works that the game is implicitly teaching. 10 ways that the world works?
From the Coleface
SEPTEMBER 29, 2014
Last week I had the privilege of judging the e-learning awards (obviously my lips are sealed as to who the winners are until the awards dinner). Naturally some of the entries had other ingredients that made them sparkle in other ways, but here I can share five themes that many of the short-listed entries had in common. These should be useful to both clients and vendors who are looking to make their compliance e-learning more interesting and impactful. Focus on behaviours not policies.
From the Coleface
NOVEMBER 15, 2018
The last 20 years has seen the evolution of terminology from Computer-Based Learning to e-learning to digital learning (and beyond). One term that has been static is SME (subject matter expert). Given how much the world and technology has changed in that time, is it time for a re-think? One Big Four firm has already started dropping SME as a term for internal L&D projects.
From the Coleface
OCTOBER 16, 2016
Once again I had the privilege to judge the e-learning awards (now called the Learning Technology Awards). When I last judged the compliance category two years ago I wrote Five ingredients for compliance e-learning excellence . It was great to see that many of the entries reflected these five ingredients and the general improvement in learner experience. Here are five more top tips that I can share: Do user testing.
Speaker: Treion Muller, Chief Strategy Officer at ELB Learning
Since when has learning and development become such a negative experience with learners? Treion Muller, Chief Strategy Officer for ELB Learning, will introduce a new learning framework called the C.A.R.E.S Learning Effectiveness Model.
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From the Coleface
OCTOBER 29, 2015
Much of the e-learning that professional firms offer is compliance-based. The risk is that poor compliance e-learning ends up tainting learners’ expectations of e-learning (this is sometimes referred to as the “compliance e-learning cul-de-sac”).
From the Coleface
APRIL 6, 2018
GDPR is one of e-learning’s hot topics in 2018. Here’s a blog that I co-wrote with Brightwave’s Head of QA on how it will affect L&D managers when they have a breathing space from getting learning to their colleagues about GDPR. link]. e-learning training
From the Coleface
NOVEMBER 1, 2017
An update on a post about learning objectives which attracted a healthy amount of support and debate: refinements to that position and what it means in practice for learning designers. One of the richest compilations of high quality thinking is Will Thalheimer’s.
From the Coleface
MAY 31, 2017
In 1990 Peter Senge published “ The Fifth Discipline ” , giving a compelling vision of how companies could transform into learning organisations. The ideas chime with many L&D professionals, but adoption by business has been patchy.
Speaker: Aaron Webb, Jamf
In our webinar, we’ll explore the full range of Jamf education products to protect students, including quick and easy tools for IT admins, powerful apps for teachers to ensure student safety anywhere, and parental engagement tools.
From the Coleface
MARCH 11, 2015
Over 15 years of working in L&D (and a dose of studying philosophy of science at university) makes me very alert to the phrase “research says” It is usually followed by an unsubstantiated claim. After all, if you are making a claim that is backed by scientific research it is not hard to include a link, reference or a footnote, so why wouldn’t you?
From the Coleface
JULY 30, 2015
Imagine you are running a training company that has successfully carved out a niche. You’re selling lots of training courses and it’s only capacity that is stopping you from selling more. One day you realise that you could increase reach, lock out competitors and reduce cost of sales if you put some of the training online. What could possibly go wrong? Here are five questions that I find many training companies in this situation have failed to ask. Who is the buyer?
From the Coleface
JUNE 15, 2016
I enjoyed a day out at the Learning Technologies Summer Forum yesterday. Like many conferences, there was no shortage of vendors trying to broadcast how their offering is the panacea to organisations’ performance problems. This noise about the channels of learning (“modality”) tends to distract from a far more significant consideration: What is the nature of the learning that we want to make happen? How clear are we about what we want people to learn?
From the Coleface
OCTOBER 14, 2014
If e-learning has a creation myth, it is that the e-learning industry was born out of the dotcom crash at the turn of the century – swarms of freshly unemployed web designers and developers started applying their skills to changing learner behaviour rather than consumer behaviour. The exchange of ideas between e-learning and web design diminished as the e-learning industry sought to distance its public perception from the failed dotcoms.
Speaker: Micah Eppler, Account Executive for Rehearsal of eLearning Brothers
Join Micah Eppler from eLearning Brothers to see hands-on examples of how organizations are transforming outcomes with video-based training strategies.
From the Coleface
SEPTEMBER 9, 2014
Last Friday I went to an excellent session of the Trainers and Developers Network led by Catherine Shepherd. In many organisations talent management is siloed away from L&D, but it’s usually helpful to understand more about what your colleagues in HR are doing (and how it interacts with your LMS). Here are my three main takeaways from the day. What is talent management?
From the Coleface
SEPTEMBER 1, 2014
If you’ve managed to avoid the ice bucket challenge , I can only commend you for managing to stay unplugged from social media on your holidays, you have surpassed me. For the rest of us, this is a cultural phenomenon, which naturally I look through the lens of L&D geekiness to see what we can learn. The act of filming a video clip and posting in on social media is commonplace.
From the Coleface
MARCH 21, 2016
As an experienced blended learning designer and judge of the e-learning Awards (recently rebranded as the Learning Technologies Awards), I was invited to appear on TV. As part of the learning designers series, I’ve shared three key tips on blended learning design on LNTV. Spoiler alert – or to whet your appetite – the tips that I’ve explained are: Consider your options. Knit the blend together. Use analytics.
From the Coleface
DECEMBER 24, 2014
At a recent Professional Services e-learning Forum, L&D teams were likened to “cobbler’s children with no shoes” This allegory describes the phenomenon where professionals are so busy with work for their clients and their teams that they neglect using their professional skills to help themselves or those closest to them. A beautiful metaphor, but is it true to life?
Speaker: Aaron Webb, Jamf
In our webinar, How to Best Use Managed Apple IDs at Your School, hear the real-world experience of Steven Palomo, IT Director at Beverly Public Schools, regarding how he successfully managed his entire tech stack.
From the Coleface
MARCH 4, 2016
Fresh from being awarded CLO of the year by the LPI, forum member Sarah Lindsell , Global & UK Director of Digital Learning and Learning Strategies at PwC, was the guest speaker at PSEF’s 3 March meeting hosted by Deloitte. PSEF is a networking group for L&D professionals in the UK’s largest accountancy and legal firms, held under Chatham House rules.
From the Coleface
NOVEMBER 4, 2014
It is a truth universally acknowledged in any presentation skills or business writing course that you need to get to know your audience – that way, whatever your message, you can gauge useful things like what they already know, think and feel before you jump into the delicate basis of encouraging them to unlearn some old comfortable behaviours/ knowledge and learn some new behaviours/ knowledge that will only pay off after repeated practice and a few wobbles.
From the Coleface
JUNE 25, 2013
Just when you thought you had enough e-learning buzzwords, curation came along. For those who like definitions “ Content Curation is the act of discovering, gathering, and presenting digital content that surrounds specific subject matter.” ” Content curation evolved as a digital marketing discipline to enhance search engine optimisation and then crossed over into the learning space.
From the Coleface
JANUARY 22, 2014
How easy is it to find the information that you need for your job within your organisation? Probably a lot more difficult and frustrating than using a search engine to find public information…. My prediction for 2014 is that this is the year that smart organisations will take significant steps to narrow this gap in user experience.
Speaker: John Blackmon, eLearning Brothers CTO, CenarioVR® Creator
Join John Blackmon, eLearning Brothers CTO and creator of the award-winning VR course builder CenarioVR®, to find out why organizations choose immersive learning and how they've used innovative approaches.
From the Coleface
AUGUST 4, 2014
Learners are used to compliance e-learning. Anyone in a big company is used to having several mandatory modules a year to complete so the game becomes “how can I do this as quickly as I can and get my tick in the box?”
From the Coleface
JANUARY 27, 2014
At this year’s Learning Technologies show I’ve been invited by the eLearning Network to do a slot on ‘Ask the Expert’ about instructional design. I’ll be at stand 190 from 2-3pm on Wednesday 29 January, answering any questions you might have on instructional design.
From the Coleface
FEBRUARY 15, 2013
I’m often asked the question does Linkedin really help or is it a waste of time? Like most social media it allows us to do things that we do in real life faster, more cheaply, with more reach and more publicly (or with less privacy, if you prefer). The answer I usually give involves a game I used to play as a student.
From the Coleface
MARCH 3, 2014
Recently I was given what many instructional designers would consider the best brief ever: there’s unlimited budget, there’s no major urgency, just come up with something innovative and interesting. There had to be a catch, and there was - it’s one of the dullest compliance topics imaginable for people in the insurance industry. After the shock had worn off, I felt a mix of elation and fear.
Speaker: Stephen Baer, Co-Founder and Chief Creative Officer of The Game Agency
Nearly 70% of American adults play video games. Stephen Baer, Chief Creative Officer at The Game Agency, will discuss each generation’s unique learning styles and identify game types that appeal to each one and improve your learning outcomes.
From the Coleface
APRIL 1, 2014
Today I have been given exclusive reviewer access to the Beta version of Dialogomatic 2.0, the system that takes dialogue from a novel and at the click of a button can republish this as the script for self-paced e-learning, a stage play, music for a musical or as a comic strip. Inspired by those awkward conversations with your boss’s boss whilst waiting for the lift which nonetheless could be full of learning potential, the University of Shamrock created Dialogomatic.
From the Coleface
MAY 9, 2013
I chose the title for this blogpost because I like the tune , not because I wanted to offend… Anyway, here’s a chain of events that’s been played out in hundreds of organisations. Often it has pretty depressing outcomes, but in case you get too despondent, let me assure you there is a happy ending, especially if you like flowcharts. Management have a problem that they don’t want to or can’t solve personally. So they give a budget to L&D.
From the Coleface
APRIL 19, 2013
A really thought-provoking article by Ralf Dobelli (based on a longer essay) about information overload and in particular, news. To pick out some headlines, “news inhibits thinking, kills creativity, makes us passive and wastes time” So if Dobelli’s arguments are valid, why would anyone read or watch the news? One big factor is that everyone consumes news because they think that other important people do.
From the Coleface
JULY 4, 2014
7 th July sees the 10 th meeting of the Professional services e-learning forum, an informal networking and benchmarking group for L&D professionals working for the UK’s top 15 accountancy and top 15 law firms. Meetings involve a structured round table discussion under Chatham House rules followed by informal networking.
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