Three things L&D can learn from the theme park user experience
From the Coleface
OCTOBER 7, 2022
I was lucky enough to holiday with my family at Disney World and Universal in Florida this Summer. As well enjoying the adrenalin, with my background in learning design, I couldn’t help myself from noticing some change management good practice that L&D could borrow. A big feature of each theme park experience is queues and everyone hates them. That’s why theme parks are able to extort more money from their already-paying customers for fast passes.
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