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How to Create a Successful Customer Service Training Program

Infopro Learning

Customer service is an age-old necessity for any business and will continue to be for the foreseeable future. A remarkable customer experience is critical to the sustained growth of any business. Delivering exceptional customer experiences ensures high customer loyalty and customer retention.

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Active Learning vs Passive Learning: Why Active Learning is Better

Capytech

Active Learning vs Passive Learning: Why Active Learning is Better It is a fact that for most people, we forget a lot of what we are taught. The difference is often whether or not you engage in active learning or passive learning. They learn by doing, practicing, discussing, experimenting, and even by teaching others.

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Creating Engaging Courses for Professional Training

Academy of Mine

We recently sat down with Camron Brewer, the co-founder of Key Learning LLC , an instructional design company that works with other companies to design learning materials used for training employees and educating customers. Instructional designers are like architects when it comes to eLearning and creating training courses.

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How to Create a WordPress Membership Site with MemberDash 

LearnDash

With MemberDash, you can create a WordPress membership site in just a few steps: Step 1: Purchase and install MemberDash Step 2: Create your first membership Step 3: Configure payment settings Step 4: Restrict your content Let’s take a closer look. Activate it, and you’re ready to go! There are two ways to do this.

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Creating Great Custom eLearning Courses Using Varied Interactivities

Adobe Captivate

In previous blogs, we have discussed how storytelling, scenarios, gamification , evidence-based methods, Q&A are effective strategies to engage the learners. This is a variation of a multiple-choice activity. Instead of just showing a series of steps, we ask learners to make an active choice. Various Methods of Engagement.

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How to Easily Create Powerful Customer Education

Spark Your Interest

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

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Creating Engaging Courses for Professional Training

Academy of Mine

We recently sat down with Camron Brewer, the co-founder of Key Learning LLC , an instructional design company that works with other companies to design learning materials used for training employees and educating customers. Designers will also take learning modality into consideration.

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