The Performance Improvement Blog

MAY 10, 2012

Should your organization have a CCO and CLO? Paul Hebert argues against organizations appointing a Chief Culture Officer. I agree with Hebert and I have similar concerns with having a CLO (Chief Learning Officer). Learning is what employees in high performance organizations must do continuously as part of their jobs.

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CLO Culture Performance Support Leadership 170

CLO Magazine

MAY 10, 2021

I have been on many teams over the years. Sometimes these teams are given a broad problem to solve. These are the best kinds of teams. But most often teams are given a solution to execute. These kinds of teams are generally less fun. Which team would you rather be on? Teams are not merely activity-doers.

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Activities Teams Engineering Trust 86

CLO Magazine

JUNE 1, 2021

A cross-functional team is a group of people with different functional expertise working toward a common goal. In many cases, the team is simply a group of people from different departments or functions working together to solve a problem, improve service outcomes or enhance product development. Different Perspectives Spark Innovation.

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Teams Diversity Training Expertise CLO 85

CLO Magazine

SEPTEMBER 18, 2020

What makes an effective team? They used a combination of “hard” performance metrics and “soft” evaluations by leaders, executives and team members to measure effectiveness and found eight attributes that contribute to it. They wanted to see whether Google’s findings were true for their organization, as well. Methodology.

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Enterprise Teams Management IM 106

CLO Magazine

SEPTEMBER 29, 2023

Most successful organizations know that a motivating environment, an inclusive and empowering culture and continuous opportunities for growth and development are elements that today’s high performers are looking for. Doing what they say they will do, when they say they will do it, will build trust with their manager. Leaders go first.

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Trust Training Train Behavior 102

CLO Magazine

AUGUST 31, 2021

While the rest of us have hunkered down at home, field teams in stores, in warehouses or on the road kept on donning their masks and showing up for work to keep our machinery working properly, our products shipping on time and our vital infrastructure safely maintained. The pandemic has put the spotlight on frontline employees.

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Teams Performance Support Enterprise Toolkit 84

The Performance Improvement Blog

MARCH 1, 2016

The culture of most organizations prevents them from learning. And without learning they are destined to have disengaged employees, high turnover, low performance teams, unproductive workplaces, inadequate responses to competitive pressures, an inability to keep up with the pace of change, and an unsustainable business.

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Organization Compliance Training Organizational Learning Learning 100

CLO Magazine

SEPTEMBER 14, 2023

Yet we, as learning and development professionals, still must make our teams future-ready, without knowing exactly what tomorrow will bring. By working together, we can ready our organizations for the future. Would you have trusted an AI tool like ChatGPT to script that entire dialogue for you?

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Teams Skills Cognitive Blended Learning 84

CLO Magazine

JULY 6, 2017

According to recent reports, only 45 percent of employees have trust and confidence in the job being done by their organization’s top leaders. Even less (41 percent) think their organization is doing a good job of developing future leaders. It is a competency — and for CLOs, that’s exciting,” he said. Unpacking Trust.

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CLO Magazine

DECEMBER 23, 2021

With all of the challenges that have come during the past few years, from the pandemic to the Great Resignation, I thought it was just a matter of time before my team would be unable to carry out our commitments for the year. How had my team managed to keep moving forward even during such a challenging period? We had become resilient.

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Teams Virtual World Hosting Performance Support 92

CLO Magazine

DECEMBER 5, 2022

As the talent market remains fiercely competitive, products and services become commoditized, and as more human tasks become automated, organizations recognize that talent is their most valued asset. But they return to their desks only to realize they’re afraid to implement new ideas because the organization has no tolerance for risk.

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Activities Organization Coaching Leadership 60

CLO Magazine

JULY 11, 2018

I believe this is the topic du jour because organizations are desperately trying to find the crystal ball that will enable them not only to stay ahead of their competition, but also enter into new markets and beat new competitors. Many learning strategies today are focused on transforming the company into a “learning organization.”

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Agile Teams Organization Create 71

CLO Magazine

OCTOBER 9, 2023

In addition to the development of technical skills to help companies adopt the latest technology, we need skills throughout organizations that can help people to adapt to change and maximize their growth—coaching skills. Activating latent talent to drive results Every individual, team and organization has untapped potential.

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Activities Skills Coaching Mentoring 98

CLO Magazine

SEPTEMBER 19, 2023

Connections allow for staff to cultivate trust and provide an outlet to discuss frustrations on the job. To build connections, consider offering team-building opportunities and a mentoring program. Providing team building has helped them work together to solve problems and build trust despite their differences.

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Job Help CLO Social Media 84

CLO Magazine

JANUARY 13, 2020

“The culture of most organizations is not designed for practice; it’s designed for performance. Like many new managers, she had been promoted from within the organization due to her technical expertise. Tamika’s organization had been focused on performance and meeting established metrics, with a commitment to the bottom line.

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Organization Performance Support Metrics Expertise 88

CLO Magazine

MARCH 28, 2024

Organizations that invest in effective learning leaders equipped with top skills gain a competitive advantage by promoting continuous learning and skill enhancement among their employees. Effective communication skills are also vital for learning leaders to articulate visions, goals and expectations clearly and concisely to their teams.

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Quality Cornerstone Culture CLO 41

CLO Magazine

MAY 13, 2024

From this experience—which brought students, community members, faculty, staff and leadership together—five core values were identified to lead the university forward: One Team, Kindhearted, Integrity, Visionary and Beyond Service. We can learn to make good decisions from others—trusted mentors, friends or colleagues.

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Develop Leadership Performance Support Podcasts 83

CLO Magazine

AUGUST 23, 2023

Nowadays, organizations have so many options to develop their employees: They can select a learning vendor promising to improve employee skill sets. The truth is, the best learning solutions won’t matter if you don’t have these two essential elements: Trust and psychological safety. What do we mean by trust in the workplace?

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Skills Strategy Develop Trust 41

CLO Magazine

JULY 29, 2021

Striking the right degree of flexibility for your team can be challenging and even stressful, but it is important to get it right, especially as the pandemic has altered our values and work style. Balancing and managing such tensions are difficult, so organizations tend to polarize in their policies. Impart trust and accountability.

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Trust Policies Culture Virtual World 115

CLO Magazine

APRIL 13, 2021

Perhaps they struggle to develop good working relationships with key stakeholders or build and maintain a team. Additionally, 90 percent of top performers in organizations have higher levels of EI, making it a critical factor for leadership success. Develop better social skills, including trust and rapport with others.

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Develop Trust Leadership Performance Support 113

CLO Magazine

OCTOBER 26, 2023

Executives directly impact your organization’s culture and success. The right leader can catapult the organization forward, while a poor one can do significant damage in a short time. When you create training around their pain points, you give them tools they can use immediately and also build trust and a pull for more training.

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CLO Magazine

JUNE 21, 2023

This creates a unique opportunity and challenge for chief learning officers to help their teams and companies adjust to ever-changing operational realities. Listening as an ally, a well-established framework and communication practice can help CLOs make the most impact as companies and their employees adapt to changing times.

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Trust CLO Communication Diversity Training 41

CLO Magazine

DECEMBER 16, 2022

In many corporate settings, rising leaders work remotely — far from not only their physical offices but, more urgently, from their teams. These new leaders must hire team members through a series of video conferencing chats. Only later do leaders have a chance to meet their new hires in person. What do rising leaders need?

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Develop Leadership Coaching Network 114

CLO Magazine

MAY 19, 2023

And two: How can organizations best improve the employee experience to improve retention? A strong manager-employee relationship is built on trust, respect and open communication. This can help to create a culture of open communication and trust, which is essential for employee retention.

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Management Trust Performance Support Coaching 102

CLO Magazine

MAY 26, 2023

It’s a philosophy called servant leadership, where leaders set the vision and direction for the organization, then turn the traditional hierarchical pyramid upside down and work side-by-side with their people to help them win and —achieve their goals. They gain each other’s trust and work together on team goals. I honor you.

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Leadership Behavior Trust Report 101

CLO Magazine

AUGUST 24, 2021

She took credit for her people’s work, she promoted her favorites, she wasn’t honest about the work her team did and why they did it, and she talked about people behind their backs. Strangely, she was also frustrated that she had an unhappy team. Nothing erodes an organization like lies. I once worked with a dishonest leader.

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Attention Trust Behavior CLO 101

CLO Magazine

APRIL 24, 2020

Earning digital badges provides tangible proof of abilities and know-how in their field and allows your team to stand out at your company. Online project-management tools abound and offer great opportunities for your team to collaborate while also holding themselves accountable. Opportunities for growth during this time are endless.

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Emergent Teams Cloud Computing Virtual World 89

SweetRush

SEPTEMBER 14, 2023

Most recently, the team combined a WebXR conversation simulation experience powered by a custom artificial intelligence (AI) tool that responds to learner input and provides real-time feedback. Every day, we give thanks for the trust of our world-class clients. San Francisco, Calif.,

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Providers Diversity Training Brandon Hall Simulations 75

CLO Magazine

SEPTEMBER 4, 2023

Here are three ways in which I’ve seen high-performing brands use storytelling to help their organizations overcome challenges and keep their employees resilient. For each example, I’ll include some tips on how you might apply story today as a force for good in your own organization. How did he do it? Of course not.

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Trust Score Mentoring Leadership 84

CLO Magazine

OCTOBER 28, 2021

Just listening is a gift: It builds trust, strengthens relationships and lifts the mood of the speaker. Servant leaders know that trust is the foundation of any successful relationship. Servant leaders know that trust is the foundation of any successful relationship. But only a minority of employees trust their managers.

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Leadership Trust Virtual World Diversity Training 114

CLO Magazine

APRIL 19, 2023

Organizations aim to stay agile while upskilling and reskilling the critical talent needed to take advantage of change. There are concerns about productivity due to a remote/hybrid digital workplace, and at the same time our organizations and people are leveraging the transformative potential of resilience and the flexibility it affords.

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Global Skills Cognitive Diversity Training 102

CLO Magazine

JANUARY 6, 2022

Her innovative approach to training and relentless commitment to the needs of her learners is why Chief Learning Officer named Tedrick its 2021 CLO of the Year. A few years prior her team had created a virtual training curriculum to support a new group of home-based customer service agents. From fashion designer to CLO.

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Leadership Innovation Learner CLO 79

CLO Magazine

SEPTEMBER 9, 2019

His team didn’t agree with his assessment. “I I was there for about three or four years and I had managed to take a team that should have been high performing and I just drove them into the ground,” Jon said. “It What he did in response catapulted his career forward and led to some of the learning organization’s greatest successes.

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Kaplan Trust Services Teams 48

CLO Magazine

JANUARY 16, 2024

Organizations must establish robust ethical guidelines and oversight mechanisms to monitor AI deployments, keeping human welfare at the forefront. It embodies several key principles that redefine the role of leaders in organizations: Embracing uncertainty Adaptable leaders understand that uncertainty is the new norm.

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Diversity Training Leadership Cognitive Collaboration 81

CLO Magazine

MAY 6, 2021

Soon after, in a moment of organ empathy, it dawned on me that what that kidney went through — passing from my wife’s body to mine — is like what new hires go through when joining a new team. What can be done to increase the likelihood that a new hire is welcomed into a new team and is successful?

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Culture Companies Behavior Trust 98

CLO Magazine

JULY 24, 2023

Every employee fills a gap in an organization, and by investing in new leaders from within, companies are equipping their workforce to expand their scope of understanding and responsibility, enhance their skill sets and embrace their role in moving the organization forward.

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Leadership Diversity Training Companies Collaboration 79

CLO Magazine

JULY 19, 2023

You must be able to communicate this understanding in ways that build trust and respect, and cause people to feel a sense of safety and belonging. Ken Blanchard and I highlight this concept in our recent book, “ Simple Truths of Leadership: 52 Ways to Be a Servant Leader and Build Trust.” That’s what it means to lead with empathy.

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Leadership Trust Behavior Performance Support 79