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How to Create a Successful Customer Service Training Program

Infopro Learning

Customer service is an age-old necessity for any business and will continue to be for the foreseeable future. A remarkable customer experience is critical to the sustained growth of any business. Delivering exceptional customer experiences ensures high customer loyalty and customer retention. Final Thoughts.

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Corporate Training Through Mobile Learning for Remote Workers

Thinkdom

Mobile learning solution is an important medium that companies can use to provide employees with seamless access to learning resources from any location. This blog offers insights into the benefits of mobile learning for companies with remote working employees by enabling swift and rapid learning anytime, anywhere.

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Start this 2019 by the hand of the Top eLearning Companies in India

Paradiso

The Top eLearning companies in India are ready to receive 2019 with new versions of their products and releases of new specialized services for companies that are interested in increasing their workforce and training capacity. Get access to remote classes, webinars or online company events right from the Learning Management System platform.

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Re-evaluating Evaluation | Social Learning Blog

Dashe & Thomson

In my role as Vice President of Client and Staffing Services, I know that training may not always be the answer. Organizations such as PACT, ASTD, MNISPI, and the Digital Learning Forum get my creative juices going to generate new ideas and synergies. Download the whitepaper » Blog this! Leave a Reply Click here to cancel reply.

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8 tips for creating a successful customer service training plan

TalentLMS

Slowly but steadily, the overall brand experience has become as important as the actual products or services. So how do you make sure your customer experience gives you an edge over your competitors — when just creating superior products won’t cut it anymore? Three words: stellar customer service.

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Make Learning An Experience. Blend It! | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Make Learning An Experience. by Michael on March 7, 2011 in blended learning If you still believe that “classroom learning is the best learning” for your training and learning programs, I have some news for you.

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Learning from The King's Speech | Social Learning Blog

Dashe & Thomson

Discovered via Brent Schlenker’s Corporate eLearning and Development blog. Ive been creating training and e-Learning programs for over 20 years, serving as an instructional designer, writer, developer, and project manager. Download the whitepaper » Blog this! Download the whitepaper » Blog this! Properly d.