Dashe & Thomson

JANUARY 21, 2011

Which is probably about right … I like to think we’re building a better Exobrain. I like to imagine performance support as an Exobrain … (and, of course, that I am one of the smart people in learning … guess I will have to ask Simon about that.) Download the whitepaper » Blog this!

Performance Support 100

Performance Support Social Networks Brain Blended Learning 100

Paradiso

OCTOBER 18, 2023

Nowadays, call center agents must undergo thorough training to handle tasks like sales, customer service , marketing, and support. The quality of service a business offers significantly impacts customers’ choices. However, many agents need help with modern requirements, which leads to high turnover.

Case Study 91

Case Study LMS Customer Service Training 91

Dashe & Thomson

DECEMBER 27, 2010

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS The Temporary Staffing Revolution by Paul on December 28, 2010 in Temporary staffing A few weeks ago, I grabbed coffee with a long-time family friend that happens to be a training developer. I think it’s a tough question.

Social Networks 100

Social Networks Social Learning Blended Learning Blogging 100

Dashe & Thomson

MARCH 13, 2011

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Twitter as Social Learning: Seven Ways to Facilitate the Exchange of Information by Paul on March 14, 2011 in social learning Most of us in the adult learning industry have already found and incorporated Twitter into our everyday lives.

Social Networks 163

Social Networks Twitter Social Learning Blended Learning 163

Learning Pool

APRIL 1, 2022

Learning Pool, the leading e-learning solutions provider, is thrilled to have made the 2022 list for ‘Top eLearning Gamification companies’ by eLearning Industry. . Learning industry innovation. eLearning content development quality. You can find out more about our recent accolades with eLearning Industry here.

Gamification 90

Gamification Brandon Hall Companies LMS 90

Dashe & Thomson

FEBRUARY 20, 2011

Just as the corporate world thought they had caught up to adult learning norms with the adoption of eLearning, and some with blended learning, along comes social learning. Many accuse him of creating hasty generalizations, while others believe he provides wonderful insights about our world and ourselves.

Social Networks 134

Social Networks Blended Learning Change Management 134

Play.ht

APRIL 15, 2024

It’s amazing how these systems can not only give you what you need but also predict what you might ask next. They make getting information about your insurance quick and easy, whether you need help understanding your policy or updating your personal details. It might even start offering you helpful information before you ask.

Conversation 40

Conversation Benefits Customer Service Virtual World 40

Play.ht

APRIL 15, 2024

From Siri helping us find the nearest coffee shop to advanced bots managing complex supply chains, AI agents are becoming an integral part of our daily lives and the backbone of many industries. This improvement comes from using AI models that learn and adjust over time, much like learning from experience in the real world.

Predictions 40

Predictions Customer Service Voice Services 40

Learning Pool

MARCH 22, 2022

With one of the most feature-rich Learning Management Systems on the market, Learning Pool is thrilled to be recognized with a Top Gamification LMS for the second year running by eLearning Industry. “ Learning Pool’s Head of Learning Experience, Jack Quantrill. About Learning Pool .

LMS 91

LMS Learning Management System Gamification System 91

Learning Pool

JULY 27, 2022

As providers of a feature-rich and future-proofed Learning Management System, Learning Pool is thrilled to have been named on the list of ‘Top LMS Tools For Microlearning’. With comprehensive LMS capabilities, Learning Pool helps organizations deliver great learning, easy compliance, and transparent reporting.

LMS 92

LMS microlearning Security Compliance Training 92

Absorb LMS

NOVEMBER 30, 2018

A learning management system (LMS) makes it easy to consolidate your training and learning materials into one place. Integrating the two will make your life easier, especially when it comes to creating and managing learner activity. Forget about remembering who needs which certifications renewed and when.

Integrate 151

Integrate LMS Business Blended Learning 151

Arlo Training & Events Software

OCTOBER 30, 2023

Black entrepreneurs face even more – having to deal with negative stereotypes, limited funding, perceptions of poor quality products and bad customer service, just to name a few. And Boomin’ to the Bank – a capital readiness program to learn the art of budgeting, investing and wealth creation.

Change 105

Change Diversity Training Community Coaching 105

Appsembler

JANUARY 7, 2024

Choosing the right Learning Management System (LMS) is a significant decision for any organization, especially since 67% of companies expect to increase their learning and development (L&D) budgets this year. This guide emphasizes key features that significantly enhance the learning experience.

LMS 104

LMS Free Diversity Training Metrics 104

Learning Pool

AUGUST 25, 2022

Learning Pool, the international leader in learning technology, has announced its position on the 2022 ‘Top 20 Learning Management System Company’ list by Training Industry. . US-based Training Industry is the leading research and information resource for corporate learning leaders.

LMS 93

LMS Industry Companies Brandon Hall 93

Learning Pool

FEBRUARY 7, 2022

Learning Pool, providers of one of the most feature-rich learning suites on the market, is thrilled to have secured top place on the 2022 list for ‘Top Content Providers for Leadership Development ’ by eLearning Industry. . Learning industry innovation. Quality of content development. Expertise in learning solutions.

Score 89

Score Leadership Providers Brandon Hall 89

Learning Pool

APRIL 25, 2022

Learning Pool, the leading e-learning solutions provider, is thrilled to have made the ‘Top Content Providers for Microlearning 2022 list by eLearning Industry for the third year in a row. . Customer retention. Customer reviews. Learning industry innovation. Training solution content development quality.

microlearning 80

microlearning Providers Brandon Hall Content 80

Play.ht

APRIL 15, 2024

These agents are not just futuristic concepts but are active, intelligent systems shaping our daily interactions with technology. For example, when you talk to chatbots on websites or get movie recommendations on streaming services, autonomous AI is at work. What is an autonomous AI agent? Take the healthcare industry as an example.

Text-to-Speech 40

Text-to-Speech Open Source Voice Project 40

Learning Pool

MARCH 31, 2022

For the second year, Learning Pool has been selected as a Strategic Leader on the Fosway 9-Grid for Digital Learning 2022. . The second of two five-dimensional models published annually by Fosway Group , the 9-Grid for Digital Learning assesses the relative positions of solutions and providers across the digital learning market.

Digital 90

Digital Brandon Hall Suite Customer Service 90

Play.ht

APRIL 15, 2024

It’s clear that AI tools are shaping up to be a game-changer, helping realtors streamline operations and deliver better service. Let me take you through what I’ve discovered about the best AI for real estate agents and how these tools can significantly boost your real estate business.

Compliance Training 40

Compliance Training Predictions Virtual World Diversity Training 40

Hurix Digital

NOVEMBER 28, 2023

RPA isn’t just about automating tasks; it’s about transforming operations with intelligent, scalable solutions. Read on to learn how your business can harness the power of RPA to enhance productivity and operational efficiency in today’s landscape.

Productivity 52

Productivity Product Customer Service Simulations 52

Acorn Labs

APRIL 16, 2024

Lots of people don't like performance management—particularly their performance reviews. Performance conversations are structured discussions between managers and employees that aim to evaluate and improve employee performance in the workplace. Better feedback exchange through a two-way dialogue between managers and employees.

Conversation 52

Conversation Performance Support Performance Learner 52

Learning Pool

MARCH 30, 2022

Learning Pool, the global provider of elearning solutions, has been named a Leader in the G2 Grid® Report for Spring 2022. Learning Pool has been named a Leader in the Learning Experience Platform category based on receiving a high customer satisfaction score and having a large market presence. About Learning Pool.

Report 84

Report Social Networks Brandon Hall Case Study 84

CLO Magazine

APRIL 14, 2024

My onboarding experience was focused on learning the introductory basics of sales from building rapport to handling objections to understanding buying signals to closing techniques. We also learned product knowledge. Some industries are notorious for hiring entry-level sales and training them in the general profession.

Sales 79

Sales Coaching Case Study Portal 79

Learning Pool

JUNE 7, 2022

As providers of one of the most feature-rich open-source Learning Suites on the market, Learning Pool is thrilled to have ranked second place on the 2022 list for ‘Top Content Providers for Diversity and Inclusion Training’ by eLearning Industry. You can find out more about our recent accolades with eLearning Industry here.

Diversity Training 93

Diversity Training Providers Brandon Hall Content 93

Paradiso Solutions

JANUARY 29, 2024

In today’s digital age, Learning Management Systems (LMS) play a critical role in reshaping educational and professional training approaches. These systems are increasingly being adopted by educational institutions, from top-tier universities to local schools, to improve the delivery of their curricula.

LMS 52

LMS Integrate Authoring Tools Diversity Training 52

Paradiso Solutions

MARCH 7, 2024

It’s essential to give everyone in the organization quality training. Quality training also allows board members and volunteers to work well together, leading to more success. An online platform, like a Learning Management System (LMS) , is a great way to provide excellent training.

Association Learning Management System 52

Association Learning Management System LMS Association LMS Diversity Training 52

Elucidat

NOVEMBER 16, 2023

Making the move to online learning offers plenty of benefits. In the world of corporate training, online learning has never been so in demand. Reducing costs: Whether it’s printed material or face-to-face classroom learning, traditional training formats can be expensive. It’s quick, flexible and cost-effective.

Custom eLearning Development 105

Custom eLearning Development Authoring Tools Blended Learning Corporate eLearning 105

The Performance Improvement Blog

DECEMBER 27, 2013

. It’s fitting, in this holiday season, to be talking about "joy". We have a shared belief system. Menlo, by being very public about its culture, is saying to the world that no organization has to have a cheerless, hard-driving workplace. Everything they do is an opportunity for learning. In Joy, Inc. ,

Culture 226

Culture Customer Service Organizational Learning Innovation 226

Epilogue Systems

JANUARY 11, 2024

A help desk serves as a critical junction between users, employees, or customers and the services or support they require. A help desk is essentially a resource intended for providing information and support related to a company’s or institution’s products and services. But what exactly is it? What is a Help Desk?

Authoring Tools 52

Authoring Tools Job Roles Help 52

Epilogue Systems

JANUARY 11, 2024

A help desk serves as a critical junction between users, employees, or customers and the services or support they require. A help desk is essentially a resource intended for providing information and support related to a company’s or institution’s products and services. But what exactly is it? What is a Help Desk?

Authoring Tools 52

Authoring Tools Job Roles Help 52

LearnDash

MAY 6, 2021

However, many of those concerned about a content stealing are actually behind the ball when it comes to the security of their own websites, and this poses a much more significant risk both to their learners, and to their business. Customer service? It would be like locking your front door while leaving your back door open.

Security 344

Security Website Firewalls Course 344

Axonify

JANUARY 29, 2016

An Interview with Learning & Performance Consultant JD Dillon on metrics L&D should value to prove learning success in business. I recently had the pleasure of speaking with JD Dillon (pictured right), an experienced, active and well-respected proponent for improving corporate learning and development.

Metrics 160

Metrics Association LMS Association Learning Management System Performance Support 160

ReadyTech

SEPTEMBER 17, 2022

SaaS, however, is a service model, which means you don’t need to worry about any of those things. This way, you don’t have to worry about an unexpected shutdown or update that might impact your business. As a SaaS customer, you’re also able to request enhancements to the software as well. What is SaaS: Offers automation.

Business 52

Business Hosting Software Server 52

Academy of Mine

DECEMBER 28, 2020

Should you invest the time and money into building your own Learning Management System (LMS) or should you buy into an existing ecosystem? There are three main paths you can take when you’re looking to develop an eLearning platform for your content: aggregator sites, semi-custom websites , and totally custom builds.

Custom eLearning Development 105

Custom eLearning Development eLearning Developer Cost LMS 105

Epilogue Systems

MARCH 23, 2023

Customer success (CS) is a component of the SaaS industry that is taking on more and more significance. You will lag behind other companies if you don’t care about the success of your clients. To help you learn everything there is to know about SaaS customer success, we have put together this reference.

Custom 52

Custom Metrics Adoption Adopt 52

Ninja Tropic

NOVEMBER 23, 2022

Product Knowledge Training: Everything You Need to Know. Then you need one thing: excellent customer service and happy customers (okay fine; that’s two things!). . If you’ve ever been on the other end of terrible customer support, you’ll understand what we mean. What Is Product Knowledge?

Knowledge 52

Knowledge Productivity Product Blended Learning 52

ReadyTech

AUGUST 10, 2022

In the world of software-as-a-service (SaaS), users can expect to be able to log in from any device and get constant updates. These learning management systems (LMS) help you create interactive eLearning courses that can be accessed by learners on any device, whenever they need it.

Teach 52

Teach Benefits Simulations LMS 52