CLO Magazine

NOVEMBER 28, 2018

The Business Partnership Award is for learning departments that have partnered in a progressive way with business partners or external organizational divisions and functions such as the sales and marketing department or external customer groups to develop and deliver a targeted employee development program that supports the partner’s goals.

Business 36

Business Outsource Metrics Community 36

CLO Magazine

NOVEMBER 25, 2013

GOLD: MassMutual Financial Group When MassMutual announced the acquisition of The Hartford’s Retirement Plan Group last year, the company didn’t waste a moment introducing new employees to its business and culture. The onboarding program consists of 12 Web-based learning sessions to help employees assimilate.

Collaboration 32

Collaboration Metrics Simulations Mentoring 32

Gameffective

MARCH 17, 2019

This 90’s behemoth that once dominated the video rental space went bust in 2013 due to its inability to adapt its business model and evolve. this astute observation, made by former heavyweight boxing champion Mike Tyson, holds true in the business world, as well. On the flip side of this equation you have Blockbuster.

Change 91

Change Management Metrics Performance Support 91

CLO Magazine

NOVEMBER 25, 2013

GOLD: Kate Day, Global Director, Business Development, Cisco Sales Associates Program, Partner Sales Academy, Cisco Systems Cisco Systems lives up to its image as an Internet powerhouse with its new program to onboard sales associates. The new program is based on four pillars: access, experience, connectivity and reinforcement.

Innovation 32

Innovation Metrics WebEx Director 32

CLO Magazine

MAY 21, 2013

AT&T stays on top of the latest tools, technologies and methodologies to deliver learning to its global workforce while remaining in sync with business strategy. Contributing to its success is the company’s learning and development function, which works in close collaboration with the business to understand its needs and drive results.

Business 66

Business Blended Learning Augmented Reality iPad 66

KZO Innovations

AUGUST 28, 2015

Discover has been recognized for its flagship skills assessment program started in 2013 called Customer Service 2.0, Advisors used assessment results, OJT performance metrics, and direct observations to form a focused coaching program. Individual points accrued to team scores, which were displayed in real time on leader boards.

Services 40

Services Innovation Metrics Companies 40

CLO Magazine

NOVEMBER 25, 2013

To fix the inefficiencies and bolster employees’ understanding of the business, Merck’s senior management hired Wendy Kouba as its executive director for the unit. After its third year, the quantitative business impact of the academies has resulted in a revenue increase of more than 25 percent.

Strategy 32

Strategy Metrics Association LMS Association Learning Management System 32

CLO Magazine

DECEMBER 5, 2013

In 2013, the American Management Association, the Institute for Corporate Productivity, or i4cp, and Training magazine conducted a review of global leadership development programs. The study examined 26 competencies and probed the extent to which the majority of leadership teams demonstrated mastery. Retooling Content.

Global 60

Global Metrics Leadership Social Media 60

CLO Magazine

MAY 15, 2017

Further, talent analytics are playing a powerful new role in business; they’re becoming a new center of expertise in talent management, and they must be integrated into practice and strategy to determine how learning can most effectively serve employees’ needs and align talent to optimize business results.

Roles 60

Roles Management Diversity Training Metrics 60

Limestone Learning

MAY 14, 2020

Kassy LaBorie, Principal Consultant at Kassy LaBorie Consulting, will focus on five key areas and the specific tasks and strategies to help make you, your team and your organization successful with online training. Join Richard Goring, Director at BrightCarbon, and Hannah Harper, Senior Managing Consultant at BrightCarbon, to find out how.

Virtual Classroom 70

Virtual Classroom Classroom Resources Web 70

WhatFix

MAY 2, 2023

Developed in 2013 (then known as Project Tin Can), xAPI was created to be the successor of SCORM , the most widely used learning specification form. As a first step, the instructional designers or L&D teams must decide what specific actions to track. The measured metrics were conversions and average transaction value (ATV).

xapi 52

xapi AICC Benefits Blended Learning 52

CLO Magazine

MAY 21, 2013

McDonald’s commitment to in-store training has kept its learning function aligned to the business in the company’s most pivotal area: customer service. company’s success — is its learning and development team, its other special sauce. Every topic and delivery method is designed to meet a business need.

Blended Learning 77

Blended Learning Metrics Mac Performance Support 77

Matrix

AUGUST 8, 2017

billion in 2013 to $7.83 As the report states: “Major forces driving this market are the increasing adoption of e-learning, businesses emphasizing on continuous learning practices, accountability mandates, and the market trend of employing cloud technology to streamline the learning process. billion in 2018, at a CAGR of 25.2%.

LMS 42

LMS Metrics Authoring Tools Report 42

CLO Magazine

JUNE 18, 2019

A regular on the LearningElite list since 2013, this year KPMG cracked the Top 5. As mass amounts of data become available for teams in basically any business unit, the L&D function of any organization relies on data to support its business impact. Photo by Will Byington. The way KPMG does this is unique.

Classroom 36

Classroom Metrics Simulations Agile 36

CLO Magazine

MAY 23, 2013

While the study argued in favor of virtual work for call center workers, many jobs have less well-defined metrics — particularly those that rely on deeper expertise and creative problem solving. “Acting as one team is a core principle of our company and applies to all our teammates, regardless of where they work.”

Management 69

Management Yahoo Metrics Trust 69

CLO Magazine

JANUARY 22, 2013

The detailed findings are included in Bersin by Deloitte's new study, “The Corporate Learning Factbook 2013: Benchmarks, Trends, and Analysis of the U.S. For the first time, this year's study breaks out metrics for organizations at different levels of learning and development maturity. — Jan. Training Market.”

Study 82

Study Metrics Blended Learning Ratio 82

Mindflash

MAY 23, 2016

Employee engagement and what to do about it is a critical global business initiative in 2016. A feeling of value and of being “part of the team” that helps to make the organization successful. References: Gallup Poll report from 2013, State of The American Workplace: Employee Engagement Insights for U.S. Business Leaders.

Issue 44

Issue Metrics Ratio Global 44

CLO Magazine

FEBRUARY 13, 2017

which includes the storied retailer Sears — working with business leaders to transform a company that many business analysts have said is skirting the edge of failure. Morris got her start at Sears as an apparel associate and worked and learned her way through the business. And it’s the case now. Segno also gamifies expertise.

Association Learning Management System 54

Association Learning Management System Diversity Training Metrics Reputation 54

CLO Magazine

NOVEMBER 18, 2016

He and the training team reviewed hiring procedures and new bus operator training and found no obvious flaws. Fortunately, as 2013 approached, hiring slowed, giving Wiedecker and his team time to find a solution. Evaluating at only Levels 1 and 2 is not associated with higher on-the-job performance or business effectiveness.

Kirkpatrick 32

Kirkpatrick Metrics Evalution Association Learning Management System 32

Gameffective

MARCH 17, 2019

This 90’s behemoth that once dominated the video rental space went bust in 2013 due to its inability to adapt its business model and evolve. this astute observation, made by former heavyweight boxing champion Mike Tyson, holds true in the business world, as well. On the flip side of this equation you have Blockbuster.

Change 40

Change Management Metrics Performance Support 40

CLO Magazine

JANUARY 17, 2017

Further, talent analytics are playing a powerful new role in business; they’re becoming a new center of expertise in talent management, and they must be integrated into practice and strategy to determine how learning can most effectively serve employees’ needs and align talent to optimize business results.

Roles 32

Roles Management Diversity Training Metrics 32

CLO Magazine

JULY 30, 2013

While executive teams are paying more attention to employee engagement as a performance driver, their focus is detached from their own influence. If today’s business environment could be summarized in one word, that word would be “fluid.” Engagement is seen as an independent workforce characteristic.

Trust 67

Trust Metrics Communication Culture 67

Attensi

FEBRUARY 12, 2024

You need to reconsider the training methods, update your tech stack, and often even re-evaluate your goals — what you envisioned a year ago may no longer align with your business strategy and the changing L&D landscape. Every time you get to auditing your existing training programs, you’re looking directly at another big transformation.

Metrics 52

Metrics Compliance Training Develop ROI 52

Vignettes Learning

DECEMBER 23, 2016

Ed, my team member, responded only with a link to a YouTube video. Asked Ed Ed was the techie in the team. Ed was probably busy, or taking his lunch or using his smartphone. It is a device that measures personal metrics including the number of steps taken, heart rate and sleep quality. Harvard Business Review.

Micro-Learning 63

Micro-Learning Performance Support Performance Tips 63

CLO Magazine

JUNE 18, 2013

Second, make sure learning results are measurable and on target with the overall business plan and providing real impact. Unlike some other CLOs, his job encompasses an organizational development component that incorporates change management, team intervention and organizational effectiveness responsibilities.

Leadership 52

Leadership Metrics CLO Program 52

CLO Magazine

DECEMBER 23, 2013

Signature also teaches employees how to enhance their emotional and spiritual intelligence, which has improved empathy and quality-of-life metrics for its residents, said Mary McNevin, Signature’s chief learning officer. CNAs can become licensed practical nurses, and then continue to be registered nurses.

Cognitive 57

Cognitive Change Metrics Culture 57

WhatFix

JUNE 30, 2022

One tool that successful HR teams use to determine the necessary skills and competencies required to fill and maintain a specific role is called a competency model. For any business, ensuring that team members have the required abilities and qualities for their assigned roles is crucial to success. What Is a Competency?

Examples 52

Examples Benefits Templates Roles 52

CLO Magazine

JUNE 18, 2019

Building a better working world — this is EY’s ultimate purpose, one it works to espouse through its Vision 2020 strategy launched in 2013. At the heart of this strategy is having the highest-performing teams provide exceptional client service worldwide. Photo by Will Byington. Company size: N/A. Location: United Kingdom.

Virtual Classroom 36

Virtual Classroom Case Study Blended Learning Metrics 36

learnWorlds

MARCH 30, 2022

With over 15 years of experience and working with some high-performing teams, he has acquired vast knowledge in the customer education field and is currently leading Slack’s enterprise customer learning function. Until today she helped to build transformational experiences for her team and their customers. Curriculum management.

Expert 52

Expert Custom Education Summary 52

TechSmith Camtasia

AUGUST 23, 2013

This post originally appeared on the Avaya blog on May 15, 2013 by Carl Knerr. Those are the key stats around the Avaya Mentor program, our fast-growing set of how-to YouTube videos for Avaya products that my team and I have been producing. 995 videos, 2,750 subscribers, 356,476 video views – all in just 20 months. Click here.

Version 100

Version Authoring Tools YouTube Engineering 100

CLO Magazine

JANUARY 12, 2017

In 2013, after Voya Financial spun off from ING Group, its leaders had to rebuild and rebrand the investment and insurance firm, with a goal to make it “America’s retirement company.”. to find a baseline measure of organizational health and to identify key metrics to track whether employees were adhering to the new culture.

Metrics 32

Metrics Leadership Culture Problem 32

SHIFT eLearning

MAY 20, 2014

Regardless of their size and type these companies realized that eLearning just makes good business sense. Here''s a three-step process to help you convince your boss, your CEO, your management team or even a client of the need to embrace eLearning: Step 1: Understand the Real Value of eLearning. Not even your boss.

eLearning Strategy 100

eLearning Strategy Brandon Hall eLearning IBM 100

CLO Magazine

MARCH 19, 2013

Austin, Texas, March 18, 2013 — Chief Learning Officer magazine (CLO) recognized 52 organizations as learning and development leaders Sunday night at the 2013 LearningElite Gala hosted by the magazine at the Hyatt Lost Pines Resort & Spa in Austin, Texas. The 2013 LearningElite rankings are: Best Company: AT&T 2.

Companies 42

Companies Diversity Training Develop Oasis 42

TalentLMS

JULY 11, 2018

We found that gamification boosts the trifecta of employee metrics. For example, cloud call-center business LiveOps who employ over 20,0000 work-at-home call agents needed a way to motivate and engage their agents. Businesses shouldn’t be asking, “Does gamification work?” Does gamified software boost productivity?

Survey 76

Survey Gamification Games Software 76

CLO Magazine

DECEMBER 17, 2013

Sometimes the best thing you can have in business is a big, fat KISS, as in, keep it simple, stupid. Her method of keeping things simple has helped others not only appreciate learning, but also ensured that it has an effect on business. A popular phrase coined from a 1960 U.S.

Score 42

Score Performance Support IBM Storyboard 42

Training Orchestra

APRIL 10, 2024

Blended Learning: Where ILT and Online Training Meet Planning and Organizing Your Team For Success In-Person Training vs Online Training: What’s the Difference The primary distinction between in-person and online training lies in the location of the learning experience. Where and When is Instructor-Led Training Best Used? Belur et al.

Compliance Training 52

Compliance Training Blended Learning Effectiveness Online 52

LifterLMS

AUGUST 6, 2022

And that’s when I came in, we teamed up and I tried to get the plugin off the ground but it was really difficult. We’re a small team, so trying to do it all and not do anything well is not really what I want to do. Leslie Sim: So there are multiple different business models that you can do. And then other business-.

Newsletter 77

Newsletter Website RSS LMS 77