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There’s a CLO in all of us

CLO Magazine

Nurturing customer centricity The idea behind thinking like a CLO is derived from the importance of fully understanding what the customer wants. This exercise need not go away. Expertise alone is not enough these days for us to become a true learning partner to the business.

CLO 41
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Measuring the impact of learning – the elephant in the room

CLO Magazine

However, the problem itself has not been identified, which means that as a learning professional, you have not been able to apply your expertise in determining the most suitable solution. It’s an exercise that demands we delve into the heart of our efforts and initiatives, asking the tough questions that some might shy away from.

Sales 89
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Make a commitment to learn, grow, develop and advance in your career

CLO Magazine

This allows you to conduct a regular review of the goal and avoid tunnel vision or a one-track career mind, leverage your expertise for greater opportunities or pivot into a new industry. . For this exercise think about what knowledge, skill, ability, characteristics, exposure and network you will need to support your development.

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Uncertainty is the key to unlocking opportunity

CLO Magazine

They are the beginning of a vital exercise in curiosity. They rely on the team around them instead of their own expertise. What DAU did instead was to redefine its purpose, moving from a model designed to deliver domain expertise to one aimed at serving customers. But in truth, uncertainty is an opportunity.

CLO 83
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An arduous year and a half at work punctuates soft skills

CLO Magazine

“You need to be able to pivot and react because we just don’t know what’s happening,” says Kelly Palmer, chief learning and talent officer at Degreed and co-author of “The Expertise Economy.” The role of the CLO. The post An arduous year and a half at work punctuates soft skills appeared first on Chief Learning Officer - CLO Media.

Skills 95
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Finding the strength in L&D

CLO Magazine

Most of us know that taking care of ourselves and exercising our bodies in any form is good for us. In my own experience leading global L&D teams, I like to think of building L&D strengths as strategic business partners similarly to embarking on a fitness or exercise regime. Our roles are to serve our business and our learners.

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Win with decency

CLO Magazine

The key is to exercise your humility muscles by learning something new. Let’s take a look at how you can develop the skill of empathy through the following exercise. This kind of exercise is bound to produce more than a few chuckles and is an excellent way to get you and your team focused on empathy. You get the idea.

Journal 102