Learning Pool

NOVEMBER 8, 2023

While automation and AI will produce many efficiencies – which include making some roles and people redundant – they will also, by transforming business activities, create the need for new roles and new categories of knowledge workers. These include communications, leadership , data analytics, and general problem-solving skills.

Industry 93

Industry Skills Technology Knowledge Worker 93

Jane Hart

JUNE 25, 2013

Over the last few years I have been observing (as well as writing about) three significant things that are happening in the context of workplace learning: An increasing number of knowledge workers are finding their own solutions to their individual and team learning and performance problems on the Social Web – and in doing so [.].

Knowledge Worker 227

Knowledge Worker Skills Social Learning Content 227

Tony Karrer

DECEMBER 2, 2008

Thomas Davenport classifies Knowledge Work Types in Thinking for a Living: How to Get Better Performances And Results from Knowledge Workers using a variety of classifications. Within that he then defined the following types of knowledge workers: Transaction Worker - Routine, individual, ex. call center.

Knowledge Work 131

Knowledge Work Knowledge Cognitive Knowledge Worker 131

Capytech

JANUARY 7, 2021

Shift Towards Knowledge. In the past, manufacturing companies required workers to perform repetitive tasks. The Problem with Manufacturing Sector Knowledge Workers. There is one major challenge with manufacturing sector knowledge workers – there isn’t enough of them.

Blended Learning 93

Blended Learning Knowledge Worker Module Assessment 93

TalentLMS

DECEMBER 17, 2019

TalentLMS’s Eri Panselina had the chance to sit down with Joshua and discuss the causes, as well as the potential solutions to a problem affecting workers everywhere: too much time spent doing work about work instead of doing actual work. “In fact, the average worker wastes one hour, four minutes daily due to distractions.”

Knowledge Worker 91

Knowledge Worker Communication Teams Productivity 91

STRIVR

DECEMBER 5, 2023

As practically every company adopts new digital ways of doing all kinds of things, workers from pre-digital generations sometimes struggle to adapt. The cynical point of view is that Baby Boomers and older Gen X workers will get phased out of the workforce, thereby solving this problem. But that’s not what’s happening.

Adoption 52

Adoption Adopt Diversity Training Brain 52

Mike Taylor

AUGUST 27, 2021

But Zoom calls all day are not going to create work environments where knowledge workers can deal with complex problems or create innovative solutions. The key to distributed work is social learning.”. Jeremy Caplan’s latest Wonder Tools newsletter includes a summary of his recommended tools for teaching.

Technology 84

Technology Design Newsletter Podcasts 84

Matrix

AUGUST 27, 2020

Many knowledge workers now perform their jobs remotely, while governments and individual business organizations look for ways to keep the world going. Finding the right solution to address the problems one faces on a daily basis is quite a challenge. Let’s look back at the last couple of months. But they are not. Complexity.

Business 96

Business Predictions Culture Knowledge Worker 96

CLO Magazine

FEBRUARY 13, 2024

The most significant cost occurs as employees stop working in order to figure out how to do their work, adapt to change, solve a problem, and/or recover from mistakes they make. Work stoppage costs for knowledge workers tend to be much higher. This is highly ineffective and costly. This is the sweet spot of workflow learning.

Performance Support 41

Performance Support Performance Solution Blended Learning 41

The Performance Improvement Blog

APRIL 20, 2012

People will be working longer, much past the traditional retirement age, and doing that in new careers that require new knowledge and new skills. Workers will become mobile learners and learning will be on-demand rather than learning according to HR’s schedule.

Diversity Training 246

Diversity Training Trends Learning Global 246

Vitalyst

MARCH 8, 2018

In a 1999 California Management Review article, Peter Drucker—who is widely regarded as the “father of modern management”—stated that the most important contribution management will need to make in the 21st century will be increasing the productivity of knowledge workers. They have to manage themselves. They must have autonomy.

Knowledge Worker 40

Knowledge Worker Innovation Culture Productivity 40

CLO Magazine

SEPTEMBER 14, 2023

For knowledge workers everywhere, the nature of work is shifting fast. Put another way, half of the skills knowledge workers have today will be useless in less than five years. One app in particular, the generative AI tool ChatGPT, was adopted practically overnight by professionals in a range of roles.

Teams 84

Teams Skills Cognitive Blended Learning 84

Jane Hart

FEBRUARY 1, 2012

It acknowledges that learning happens with and through other people, as a matter of participating in a community, not just by acquiring knowledge.” Social learning combines social media tools with a shift in the corporate culture, a shift that encourages ongoing knowledge transfer and connects people in ways that make learning a joy.”

Social Learning 201

Social Learning Social Social Networks Compliance Training 201

Jane Hart

MAY 2, 2016

First of all, please note, I have not used the word Learner here, because for the Individual – the employee, the worker – it is clear it is not all about the learning but about the work.

Knowledge Worker 100

Knowledge Worker Performance Support Learning Consulting 100

Litmos

MAY 19, 2020

This had been an evergreen problem — in 2015, research from Bersin by Deloitte found the average worker only has 24 minutes a week for formal learning. Now that many workers are working from home, they may have even less time. One way to solve this problem is by introducing learning into the flow of work.

Help 98

Help LMS SAP Micro-Learning 98

ID Reflections

AUGUST 1, 2010

Excerpts from the Best of T+D | 2007 - 2009 Harold Jarche in Skills 2.0 : As knowledge workers, we are like actors--only as good as our last performance. In a knowledge economy, the individual is the knowledge creator, and relationships are the currency. David Wilkins in Learning 2.0

Learning 2.0 132

Learning 2.0 Blended Learning Social Networks Gartner 132

Docebo

JANUARY 2, 2020

They need to know how to discover relevant content quickly and this is increasingly vital for today’s knowledge worker. In fact, almost 40% of employees go to Google before asking a co-worker or using their employer’s learning technology. But the Learning Platform isn’t always their first port of call.

Blended Learning 157

Blended Learning Learner Compliance Training Brandon Hall 157

ID Reflections

DECEMBER 28, 2010

The paragraph below taken from Harold Jarche’s post Success depends on who we work with reminded me of a post I had written some time back, the Molotov cocktail = Weak ties x complicated knowledge. Weak ties create havoc when people need to transfer tacit knowledge. I have pasted the quote below: 1. What is required is diversity!

Cognitive 165

Cognitive Diversity Training Social Networks Knowledge Worker 165

Tony Karrer

DECEMBER 14, 2010

And a big part of the problem is just how many there are and how fast they change. I was also struggling for clients who needed very simple learning tracking but with some customizations. Marketplace LMS solutions don’t quite fit. Neither do more complex solutions. Top eLearning Sites?

Text-to-Speech 200

Text-to-Speech Compliance Training Diversity Training SharePoint 200

Limestone Learning

DECEMBER 1, 2023

Perfect for learning and development (L&D) knowledge workers and educators, there’ll be discussions about the keys to transforming the challenges of digital workspaces into opportunities for growth and well-being. And, wouldn't you know, it works perfectly for AI interactions.

Free 76

Free Diversity Training Develop Simulations 76

ID Reflections

AUGUST 28, 2012

It’s eventually what makes us all more humans… But I have a problem. Work —complex knowledge work requires solitude as well as collaboration. If anyone reading this is a knowledge worker and is thinking about working from home, read Mihaly Csikszentmihalyi's Flow. Are you a knowledge worker working from home?

Stock 124

Stock Skype Knowledge Worker Community 124

Tony Karrer

APRIL 26, 2011

If you are reading this, you are a knowledge worker. Consider the content (knowledge, information, learning) you personally need to get your job done. And when you consider the trends for most concept workers (knowledge workers), we clearly are heading towards faster moving content aimed at smaller audiences.

Knowledge Worker 134

Knowledge Worker Agile Instructional Design eLearning Strategy 134

CLO Magazine

JULY 15, 2021

But only three things stand out in my memory from that distant past: one of the firm’s co-founders told the story of the firm’s first and oldest customer, we received an in-depth book on problem-solving and I sat next to a gregarious fellow named Will, who has since become a partner at the firm. After this, the “outsider” becomes an “insider.”

Roles 101

Roles Blended Learning Culture Blended 101

Absorb LMS

OCTOBER 25, 2012

Getting up and walking around, or working at a standing desk rather than seated, should be a priority for desk-bound knowledge workers. As learning professionals, we’re part of the problem. If you feel smug about hitting the gym before going to work and sitting all day, you shouldn’t.

Activities 190

Activities Learning Strategy Exercise eLearning Strategy 190

Absorb LMS

OCTOBER 25, 2012

Getting up and walking around, or working at a standing desk rather than seated, should be a priority for desk-bound knowledge workers. As learning professionals, we’re part of the problem. If you feel smug about hitting the gym before going to work and sitting all day, you shouldn’t.

Activities 189

Activities Learning Strategy Exercise eLearning Strategy 189

Jane Hart

SEPTEMBER 27, 2011

Learning for most people means acquiring skills and knowledge in a formal way – “studying” if you like. 2) Do you think that learning needs to be designed to solve every business or job problem? 2) Do you think that learning needs to be designed to solve every business or job problem?

Quiz 198

Quiz Blended Learning Social Media Performance Support 198

Jane Hart

FEBRUARY 2, 2013

“When Taylor started working, nine out of ten people were manual workers. Today, nine out of ten people are knowledge workers. “Unlike the fiscal cliff, there is no sign of any immediate solution to this problem, other than taking the pain. But the struggles we face with productivity may be the same. .”

Resources 222

Resources Social Networks Instant Messaging Portfolio 222

ID Reflections

NOVEMBER 9, 2015

For a learning-hungry person like me, it was like manna from heaven. Jay Cross There were so many Aha!

Storyboard 100

Storyboard Knowledge Worker Community Instructional Design 100

Learnnovators

NOVEMBER 9, 2015

The 9:00 am to 5:00 pm notion of work is all but vanishing, at least for the knowledge workers. The baby boomers are retiring taking their tacit knowledge and experience with them. A complex world requires collaborative and cooperative problem solving. The workforce is ubiquitously connected, networked, and mobile.

Diversity Training 172

Diversity Training Cognitive Blended Learning Network 172

Learnnovators

JUNE 13, 2015

“ Generally in life, knowledge is acquired to be used. But school learning more often fits Freire’s apt metaphor: knowledge is treated like money, to be put away in a bank for the future. ” ― Seymour Papert. The problem is to remain an artist as we grow up. ” ― Sir Ken Robinson. ” ― Sir Ken Robinson.

Blended Learning 173

Blended Learning Performance Support Education Blended 173

Kapp Notes

NOVEMBER 3, 2009

Address the need to share knowledge over distances or the value of timely information to sales tactics, don't focus on the technology. Rename Instead of social media call it "Knowledge Media." Names seem to matter and sometimes Knowledge Media has more traction than social media. or "What problem are you trying to solve?"

Social Media 145

Social Media Big Question ASTD Wiki 145

Learning with e's

FEBRUARY 23, 2013

Leading nations will found their success on their ability to develop their intellectual capabilities, and so create, innovate and solve problems that don't even exist yet. Our future will not be built on traditional foundations, but will be different than anything we can imagine.

License 101

License Creative Commons Knowledge Worker Education 101

ID Reflections

AUGUST 20, 2010

Image via Wikipedia "Collaboration is a process through which people who see different aspects of a problem can constructively explore their differences and search for the solution that go beyond their own limited vision of what is possible." ~ Anecdote And informal learning is hinged on collaboration.

Instructional Design 137

Instructional Design Pattern Wikipedia Collaboration 137

CLO Magazine

JANUARY 25, 2018

In the past, the notion that knowledge is power meant people were expected to learn and remember what they learned in order to act. In today’s world where knowledge generation is increasing and half-life is shortening at an alarming rate, access to knowledge is where the power truly lies. According to a 2014 McKinsey and Co.

Network 81

Network Expert Content IBM 81

Kapp Notes

JULY 8, 2010

The processes have been formalized, in knowledge work, many of the processes are formalized. We like to think knowledge workers spend all day "problem-solving" but in reality they spend all day finding out what procedure should be followed in what situation.

Simulations 195

Simulations Customer Service Knowledge Worker Learning 195

PlatCore

OCTOBER 6, 2021

ServiceNow showcased our app on the Knowledge show floor – giving us exposure to thousands of attendees. Knowledge workers like working from home – and many will never go back to the office full time. No problem. How do you make a big splash that ripples for years? We highly recommend participating in CreatorCon!

Culture 59

Culture Global Knowledge Worker Version 59

Jane Hart

MARCH 1, 2013

Flexibility was introduced to solve problems and leverage communications technologies; it did not happen for the sake of it.” “As more organizations engage with connected workers who have seen the new workplace structures, they will need to change some habits, like letting workers choose their own tools.

Resources 199

Resources Yahoo Diversity Training Toolkit 199