Jay Cross

Flip your meetings

Jay Cross

Provide the content and purpose beforehand, use face-to-face time for interactive problem-solving. Provide links to relevant documents and reference materials. American business people attend 11,000,000 business meetings every day and half of it’s a waste of time.

Why Content Curation Should be in Your Skillset

Jay Cross

PKM provides a framework for becoming knowledgeable. Curation can boost your profit and help your people grow. It can save millions, reduce frustration, and boost the velocity of information in your organization. It starts in a gallery.

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Trending Sources

Two types of knowledge

Jay Cross

We reward senior managers highly because they have the confidence and wisdom to wing it when logic and explicit knowledge don’t provide the answers. Explicit Knowledge. #1 1 is explicit knowledge. By definition, explicit knowledge can be captured in words. It’s the facts.

15 essentials for successful learning

Jay Cross

Whenever possible, provide choices. Provide feeds for what’s going on in the team, the department, the company, the industry, and technical disciplines. “A foolish consistency is the hobgoblin of little minds.” ” Ralph Waldo Emerson, Self-Reliance.

Seven Simple Secrets to Off-the-Shelf Course Success

but might be a little vague in providing concrete actions, so you’ll need to dig a bit deeper. Providing OTS courseware in these situations has several advantages. OTS curriculum, it’s fairly easy to provide training to individuals or groups whenever you. Seven Simple Secrets to.

50 suggestions for implementing 70-20-10

Jay Cross

Providing stretch experiences that help their team members learn and develop. Things should be as simple as possible, but no simpler. implementing 70-20-10 is not simple. Sharing 50 suggestions on putting 70-20-10 to work has consumed five posts spread over two months.

Leave Learning to Employees, sort of

Jay Cross

Once again, I fail to understand why we learning experts (L&D) provide no guidance on learning to the people who need to do it. Leave Learning to Employees. By Kate Everson. CLO magazine November 2015.

Falling behind

Jay Cross

” Napoleon told his generals to plant trees bordering each major road out of France to provide shade for marching troops. 72% of eighteen Fortune 100 CLOs told me their people are not growing fast enough to keep up with the needs of the business. .

The principles of learning

Jay Cross

From extensive fieldwork, the Institute for Research on Learning developed seven Principles of Learning that provide important guideposts for organizations.

Living up to the Promise of eLearning: Closing the Learning-Doing Gap

would love to provide, we need a change. We must go beyond providing great content. to instead take responsibility for providing. Totara, an open source LMS), provides structure. Our platform provides. well beyond providing content to include.

Jane Hart’s Top 100 Learning Tools

Jay Cross

I have 9,000 followers who provide feedback or answer my questions. It’s time once again to contribute to Jane Hart’s annual survey of tools for learning. I was the first person to take part in this project some nine years ago and now it’s an annual ritual.

Price of Real Learning going from $2.99 to $6.99

Jay Cross

Real Learning provides techniques and the opportunity to practice these: Self analysis and goal setting. The price of the pdf version of Real Learning will increase from $2.99 to $6.99 on October 25th, a week from today. Buy enough for your team now. At $2.99

Big Data at Google

Jay Cross

We’re likely to ask you some role-related questions that provide insight into how you solve problems.”. To see Big Data at work, look to Google, where number-crunching on a massive scale has changed hiring and management practices. Measurements and analytics rule at Google. All people decisions at Google are based on data and analytics,” according to Kathryn Dekas, a manager in Google’s “people analytics” team.

Project Aha!

Jay Cross

The obscurity of Instructional Design outside of the L&D community compels me to provide a brief orientation to ID and a minimalist take on how to use it as part of building learn-to-learn skills. is a set of practices I’m developing to help pull-workers learn to learn.

Move Beyond Learning to Applying: A Modern Management Development Program

would love to provide, we need a change. We must go beyond providing great content. to instead take responsibility for providing. Totara, an open source LMS), provides structure. Our platform provides. well beyond providing content to include.

Airline madness

Jay Cross

Less competition means less incentive for United to provide decent service. I’m writing this from the first class cabin on a United flight from Houston to Munich.

Flipping Corporate Learning

Jay Cross

The video can provide content in small, digestible pieces. Second, presenting content in short, bite-size chunks, rather than monolithic hourlong lectures, is better suited to students’ attention spans, and provides the flexibility to tailor instruction to individual students.


Jay Cross

Our role is to protect their environment, provide nutrients for growth, and let nature take its course. Provide a single, simple, all-in-one interface, like that provided by Google for search.

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Benchmarking Online Learning

Jay Cross

Benchmarking provides an opportunity to: Review your progress and approach. Benchmarking provides independent evidence that can helps organizations: Set a baseline today to help demonstrate progress tomorrow. Fascinating data. WHAT KEEPS WORKERS FROM LEARNING ONLINE?

4 Ways to Close the Learning-Doing Gap for Front-Line Managers [GUIDE]

Live face to face: You may use a F2F training provider. Typically, the training provider will run anything from an afternoon session to a several day workshop, focusing on topics like coaching or managing performance. provide strong content and then sit back and hope.

Informal Learning – the other 80%

Jay Cross

Workers reported that informal learning was three times more important in becoming proficient on the job than company-provided training. A single, simple, all-in-one interface, like that provided by Google for search. Provide time for learning on the job.

A model of workplace learning

Jay Cross

I want a model that provides more depth and guidance. This involves things like encouraging experimentation and tolerating mistakes, legitimizing conversation as work, making it easier for people to connect with one another, and providing pointers to expertise and expertise.

Drunk Tank Pink

Jay Cross

Alter provides examples of “hidden persuaders” lurking in names, labels, symbols, culture, colors, locations, weather, warmth, and the presence of others. CLO magazine. In the late 1970s, scientists discovered that certain shades of pink calmed people who were agitated or angry.

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Would you recommend your L&D department?

Jay Cross

A open-ended question often follows to provide guidance for corrective action. This one simply number explained the growth rates in industries as different as airlines, internet service provides, and car rental companies. My Internet service provider asks if I would recommend their service at the conclusion of every support call. Capturing L&D metrics too often entails asking the wrong people the wrong questions at the wrong time.

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State of the Front-Line Manager

helping this group improve, providing. Board provides some insight.i provided sound models and pragmatic. at least 60% of their time providing. their leadership programs provided. provide compelling workshops based. with talent leaders provides an insight.

Jay Changes Direction

Jay Cross

Improving their learning efficiency will provide billions of hours over the long term to redeploy on activities with a higher return. My book Aha! Learn for Yourself challenges readers to consider where they’ve been in their careers and where they’re headed.


New Book from Jay. Almost.

Jay Cross

Now I write the best I can rapidly and make it available for pioneering readers who provide feedback. You’re welcome to provide suggestions. The draft of my new book, Aha!, 21 Ways to Work Smarter and Become Who You Are , is on sale for $12.

How to Replace Top-Down Training with Collaborative Learning (3)

Jay Cross

Provide a single, simple, all-in-one interface, like that provided by Google. What we’re talking about is a social work hub where every employee and external partner can come to collaborate, share information, get information and provide updates and ask questions.

Monterey Car Week

Jay Cross

I walked among these beauties, talking with the occasional owner who wasn’t having lunch provided by the city of Carmel. Thursday morning we arrived at Ocean Avenue in Carmel just in time to catch the arrival of the cars in the Tour d’Elegance.

The Secret to Getting Learning Results May Not Be What You Think

Broad ning ur persp ctive 5The Secret to Getting eLearning Results Isn't What You Think We work hard to provide learning. skills and provide opportunities to practice; we build exceptional self-paced online. Training Model (shown below) provides a framework for.

What Universities Must Learn About Social Networks

Jay Cross

The question you have to face is not whether or not the university needs to provide the social networks that can supplement our educational offering whille at the same time bringing us together to operate more effectively. What Universities Must Learning About Social Networks.

Controversy over Informal Learning

Jay Cross

For the better part of twenty years, school indoctrinated us that formal learning was the legitimate way to learn, that teachers and books provided the knowledge one needed to master, and that grades were the measure of accomplishment. They provide top-down classes and rigid content.

195 posts about MOOCs

Jay Cross

The course was titled ‘Connectivism and Connective Knowledge’ Who provided the solution, for whom? Page 1 of 2. Previous | Next. GEORGE SIEMENS. JUNE 3, 2012. What is the theory that underpins our moocs?

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Coursera’s Daphne Koller

Jay Cross

Coursera purports to provide personalized active learning with retrieval practice built in. Multiply these effects and you can envision Coursera approaching its goal of providing the best quality education, worldwide, for free.

Learning in the 21st Century Workplace

Jay Cross

Feedback also provides the incentive for adopting new practices. Businesses talk about speed, but they don’t take advantage of it.

Everything’s Coming Up Networks (except learning)

Jay Cross

A sustainable social business provides the means and motivation for workers to learn what they need: the know-how, know-who, and know-what to get things done and get better at doing them. Sloan Management Review has a great interview with Andy McAfee on What Sells CEOs on Social Networking.

Those who forget the mistakes of history

Jay Cross

companies like Twitter and Diigo, do-it-yourself enablers like Jambok or SpacedEd, providers of lightweight web tools like Rypple, performance consultancies like TULSER, and so forth. …are condemned to repeat them, said philosopher George Santyana.

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Business = service

Jay Cross

Unlike products, services are often designed or modified as they are delivered; they are co-created with customers; and service providers must often respond in real time to customer desires and preferences. Managers provide a management service. Engineers provide an engineering service.

Internet Time Alliance Predictions for 2013

Jay Cross

Further, we’ll see more examples of the notion of a ‘performance ecosystem’ of resources aligned around individual needs and responsibilities, instead of organized around the providing silos. Here is what the Principals of the Internet Time Alliance see ahead in 2013: Harold Jarche.