CLO Magazine

MARCH 11, 2020

When she joined the company in 2011, there was little formal structure around talent development and performance management. “It Basi noted that many of the most impactful moments from the interviews were not the lists of experiences and job titles, but the interactions these leaders had with peers and mentors.

Global 72

Global Roles Case Study Mentoring 72

CLO Magazine

NOVEMBER 25, 2013

While the company flourished, customer service and job performance among its 3,000 employees was inconsistent, with divisions around the country doing their own thing. To better train workers and improve customer service, the company launched a training program in 2010 known as Sentinel to turn top employees into coaches and mentors.

Collaboration 32

Collaboration Scanning Customer Service Coaching 32

CLO Magazine

JULY 18, 2013

More than 77 percent of pending 2013 graduates expect their first employer to provide formal training, but only 48 percent of 2011 and 2012 graduates report having received it in their first job, according to the April “Accenture 2013 College Graduate Employment Survey.”

Survey 75

Survey Poll Mentoring Director 75

CLO Magazine

MARCH 10, 2020

When she joined the company in 2011, there was little formal structure around talent development and performance management. “It Basi noted that many of the most impactful moments from the interviews were not the lists of experiences and job titles, but the interactions these leaders had with peers and mentors.

Global 41

Global Roles Case Study Mentoring 41

CLO Magazine

MAY 25, 2013

In workforce development, you can’t find better examples of these attributes than the accomplished organizations named to the 2013 LearningElite. He coached our high school football team to two city championships, largely because he possessed that rare ability to be your friend as well as your mentor and taskmaster.

Roles 40

Roles Enterprise Leadership Innovation 40

CLO Magazine

APRIL 22, 2014

that may be because most local governments don’t have a clearly articulated strategic plan for how their employees are supposed to perform. ” The Road to County CLO Bruny’s journey to the county was circuitous. According to Kevin Bruny, chief learning officer of Chesterfield County, Va.,

Internationalization 39

Internationalization Liability Simulations Quality 39

CLO Magazine

FEBRUARY 26, 2013

This month, IDC compares how CLOs feel about staffing in 2013 to their outlook in recent years. Almost 55 percent of CLOs expect their budgets to increase in 2013 and approximately 10 percent expect a decrease. Regardless of the reason for the investment, enterprises must not forget to also focus on employee performance.

Ratio 48

Ratio Enterprise ILT Budget 48

CLO Magazine

JANUARY 29, 2014

Key performance indicators for social and informal learning identify knowledge hubs and lead to better results. Just as social learning and technology have modernized the way learning occurs in companies today, they also have made a mark on the key performance indicators learning leaders should capture and measure. ” he said.

Informal Learning 64

Informal Learning Social Informal Brandon Hall 64

CLO Magazine

AUGUST 1, 2013

"Even the best-of-the-best CEOs have their blind spots and can dramatically improve their performance with an outside perspective weighing in." Areas for improvement: Top areas that CEOs use coaching to improve are sharing leadership/delegation, conflict management, team building and mentoring.

Coaching 54

Coaching Director Leadership Mentoring 54

CLO Magazine

NOVEMBER 14, 2013

According to Jane Hart, founder and principal of the Centre for Learning & Performance Technologies, a learning technology consulting firm, formal training has been the standard way to develop people for so long it has become accepted practice that this is the way things are done. ” Dearborn is right.

Suite 65

Suite Training Train Social Networks 65

CLO Magazine

FEBRUARY 13, 2017

Nguyen is the vice president of learning and performance at Sears Holdings Corp. In its results release, Sears Holdings Chairman and CEO Edward Lampert said the company would continue its cost reduction measures and improve its gross margin performance. It also happened at American Express Co. And it’s the case now.

Association Learning Management System 54

Association Learning Management System Diversity Training Metrics Reputation 54

CLO Magazine

FEBRUARY 1, 2014

More than half of global companies define leaders not by their position on the organization chart, but by their influence and performance. The survey was conducted in January 2013. According to another 14 percent, a leader is anyone, whether they manage others or not, who is a top-performer in their specific role.

Leadership 82

Leadership Global Director Survey 82

CLO Magazine

AUGUST 24, 2016

billion in 2013. Tying learning metrics to business performance is vital to learning program success. Organizations already hold a lot of employee data, but they still struggle to analyze it in a way that tells them what drives performance.”. In 2015 alone, more than $6.54 billion in 2014 and $1.64

Metrics 32

Metrics Technology vendor SkillSoft 32

CLO Magazine

MARCH 4, 2014

As such, while supervisors were familiar with process work flow, many didn’t have a clue how to best perform those jobs. After the Sentinel program was implemented, scanning errors declined from about 15,000 to 20,000 a week in December 2011 to about 3,000 in July 2013. ” The training switch offered additional benefits.

Coaching 39

Coaching Scanning Blended Learning WebEx 39

CLO Magazine

JUNE 18, 2013

Before Molinaro took the plunge and left Drexel, Knapp, who became Molinaro’s mentor later in life, taught Molinaro two lessons: First, ensure that learning and development programs reflect an organization’s values. During his first four years as CLO, Molinaro said the focus was on building programs such as the ALP.

Leadership 52

Leadership Metrics CLO Program 52

CLO Magazine

APRIL 10, 2014

” This is echoed by Sue Ashford and Scott DeRue, leadership writers at the Harvard Business Review’s blog, “nearly 60 percent of companies face leadership talent shortages that impede performance. “You have to cover the costs of leadership assessments, executive coaching, mentoring programs and other initiatives.

Develop 69

Develop Leadership Collaborative Learning Collaboration 69

CLO Magazine

AUGUST 12, 2016

Ford’s leaders attribute their ability to weather recent economic turbulence in part to the company’s strong corporate culture where mentoring plays a key role in spreading values and breaking down silos that can disrupt innovation. Reverse mentoring can be a very powerful learning experience,” Halsey said. Mentoring From Afar.

Mentoring 32

Mentoring Leadership Director CLO 32

CLO Magazine

MAY 15, 2024

A statistically significant difference in performance. Stores were performing well and TheaterXtreme was acquired by Circuit City in early 2008 only to quickly sink when the housing market imploded. I joined Citadel Credit Union as the head of talent development in 2013 after being displaced due to a reorganization at Capital One.

Sales 47

Sales Coaching Plateau Learning 47

CLO Magazine

FEBRUARY 15, 2018

Kian has participated in a number of McKinsey leadership programs and co-facilitated one of the company’s flagship programs, the Young Leaders Forum, with van Dam, who joined McKinsey in 2013 as global chief learning officer. They launched an application called Coach Now, which connects employees looking for guidance with potential mentors.

Blended Learning 75

Blended Learning Consulting Global Leadership 75

CLO Magazine

JANUARY 12, 2017

In 2013, after Voya Financial spun off from ING Group, its leaders had to rebuild and rebrand the investment and insurance firm, with a goal to make it “America’s retirement company.”. They wanted to look beyond employee engagement to track results-focused measures, such as leadership outcomes and differentiated performance. “We

Metrics 32

Metrics Leadership Culture Problem 32