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Performance Support and Bad Design

Clark Quinn

Here’s a story about where performance support would’ve made a task much easier. The other day, I had a classic need for performance support. The support section of the site did list the error codes, but numerically, not by icon. If you’re gonna use icons, provide a guide! This is a real flaw!

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Performance Support – Your GPS for Work

Ontuitive

Performance Support- Your GPS for Work. My GPS supported me every step of the way to make sure I didn’t make the wrong decision. What is Performance Support? Performance Support is defined as guiding or training your employees in the moment they are doing work. Performance Support can take many forms.

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Leadership Development– Strategies to Enhance Remote Workforce Performance

Infopro Learning

But when it comes to performance, remote workforce targets can be achieved through the right leadership development strategies. Rather it requires extensive leadership skills to engage remote workers in a way that they can deliver excellent performance. Use asynchronous communication for employees to ensure flexibility at work.

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Driving Performance with a Self-Paced Learning Program

Infopro Learning

Rapid rates of change are transformational, but they can also often cause performance problems. Human performance is the key to successful transformation. Employees need to be equipped with the right set of knowledge and skills to fully contribute to organizational performance. Solution Highlights. Feature 3: Reference Guides.

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The Key to Getting the Best Out of Video-Based Practice & Coaching

Speaker: Micah Eppler, Account Executive for Rehearsal of eLearning Brothers

From sales pitches to soft skills, learners are becoming top performers by applying and validating knowledge transfer using the unique benefits of video. Session highlights include: How video-based practice and coaching is applied to support skill development. Bring your burning questions to this live, interactive session.

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How to support and empower your customer support team

TalentLMS

Customer support teams are the unsung heroes of every business. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. In short, all it takes is for your customer support team to be continuously supported. But you can’t rely only on that.

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Performance Ecosystem Maturity Model

Clark Quinn

And I had developed a Performance Ecosystem Maturity Model as part of Revolutionize Learning & Development, but…I hadn’t presented it. The intent is to provide a tool whereby organizations can understand what the possibilities are, assess themselves, and prioritize directions to move and improve. At least not in full.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.