How to design software training, part 1: Do everything except “train”
Making Change
MARCH 5, 2018
A job aid is a reference that gives you just enough information. Type 2: Code and command references. If users need to type in codes or non-intuitive commands, group the most common ones in a quick reference. People should be able to use the software and view the reference at the same time. How about some job aids?
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