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Building a culture of accountability

CLO Magazine

It’s possible if you create a culture of accountability. Therein lies the key to creating a culture of accountability: encouraging individuals to take ownership of their results and the consequences of those results. They grudgingly comply while complaining to peers or social media and/or seeking other job opportunities.

Culture 113
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Becoming a Learning Culture: Competing in an Age of Disruption

The Performance Improvement Blog

Social media allows restaurants, hotels, airlines, and travel services to market directly to us based on our personal interests. The only thing holding companies back from learning at the speed of change is their organizational culture which, for many, is a barrier to learning. Learning is just-in-time, on-demand.

Culture 178
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article thumbnail

Building a culture of accountability

CLO Magazine

It’s possible if you create a culture of accountability. Therein lies the key to creating a culture of accountability: encouraging individuals to take ownership of their results and the consequences of those results. They grudgingly comply while complaining to peers or social media and/or seeking other job opportunities.

Culture 75
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Becoming a learning enterprise is a culture-change journey

CLO Magazine

Many forces, including technology and digitization, global competition, communication, social media innovations and expectations of new workforce members, are causing incremental changes. Becoming a learning enterprise is a culture-change journey. Organizations are at the dawn of a major breakthrough. And there are many levers.

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Unleashing the potential of talent fused with artificial intelligence: Developing future-forward skills in the contact center

CLO Magazine

They rely on online reviews and credible social media recommendations to guide their choices. From live chat and social media platforms to email and instant messaging, these channels allow businesses to engage with customers in real-time, satisfying their desire for instant connection and resolution.

Skills 72
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Getting to the truth of DEI program effectiveness with ‘organizational justice’

CLO Magazine

To move beyond shallow promises and toward a truly inclusive culture, it needs to be understood that the real work happens after someone is onboarded. Even if L&D opportunities are expanded and tuition reimbursement programs are reformed, there will remain the underlying issue of company culture. But there’s a huge caveat.

Program 110
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7 Innovative Thinkers Who Will Up Your Knowledge Management Game

Inkling

From strategizing employee development to integrating new knowledge management tech to fostering a supportive company culture, keeping up with the latest thought leaders on so many topics is no easy feat. The wealth of experts on Twitter makes the social media platform a valuable place to grow your network and discover new perspectives. (In