Unleashing the potential of talent fused with artificial intelligence: Developing future-forward skills in the contact center
CLO Magazine
AUGUST 17, 2023
Picture a world where talent and artificial intelligence unite, paving the way for a workforce that thrives on the cusp of innovation. From live chat and social media platforms to email and instant messaging, these channels allow businesses to engage with customers in real-time, satisfying their desire for instant connection and resolution.
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