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Changing the Selling Behavior of Your Customer Success Team?

Infopro Learning

Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team. Organizations need to implement effective strategies that encourage a customer-centric approach and align sales teams with customer success objectives to achieve this.

Behavior 221
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Measuring Sales Behaviors: Best Practices to Drive Best Outcomes

Infopro Learning

When managers prepare for sales training, they often neglect to keep an eye on how well they manage sales behaviors and outcomes.?Effective Effective sales performance measurement is taken for granted by a majority of organizations. Sadly, this is terrible mistake organizations make today. Recently, we hosted a webinar on?

Behavior 221
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5 Tips to Create a Customer-Centric Consulting Organization

Infopro Learning

Building a customer-centric culture within an organization requires an added effort to provide more than just good customer service. Customer-centric organizations go out of their way to understand their customers and then act on that information by encouraging employees to make choices that benefit both the customer and the company.

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A C-Suite’s Guide to Incorporating Training Delivery into an Organization

Infopro Learning

There’s no doubt that organizations around the globe are grappling with skill shortages to varying degrees. There is a need to quickly reskill employees using different training delivery methods to keep pace with the industry’s unprecedented behavioral and economic changes. Follow A Top-Down Approach.

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Emotional Intelligence and The Project Manager

As organizations increasingly integrate Artificial Intelligence and automation into their models, the interpersonal aspect of project management will gain greater significance. Cultivating Emotional Intelligence requires time, self-reflection, courage, and the willingness to let go of unhelpful beliefs and behaviors.

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Is your organization ready for learning to be activated?

CLO Magazine

As the talent market remains fiercely competitive, products and services become commoditized, and as more human tasks become automated, organizations recognize that talent is their most valued asset. But they return to their desks only to realize they’re afraid to implement new ideas because the organization has no tolerance for risk.

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How to Support Inclusive Behavior at Work

Chronus

According to Deloitte research , inclusive organizations are twice as likely to meet or exceed their financial objectives. To make inclusion a permanent part of your company’s DNA, you must understand the difference between inclusive behavior and non-inclusive behavior. . Examples of Inclusive Behavior in the Workplace.

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Go Beyond with Learning Engagement

Speaker: Amit Garg, CEO and Founder at Upside Learning Solutions & Keith Keating, Global Learning Strategist at GP Strategies / Head of Global Learning Network at General Motors

Surveys reveal that most organizations are struggling to achieve high levels of learning engagement and have put this concern at the top of their agendas. Learning engagement is the ability to motivationally and behaviorally engage in an effective learning process.

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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Agile Microlearning Explained

Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers. Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes.