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Return on Learning Metrics

Origin Learning

Measuring Learning” has been plagued by this issue since decades. And as for traditional methods of learning: well, they rarely, if ever, got measured! In this whole maze of RoI calculation, one critical component of measurement got forgotten – the individual (who was learning) and how that learning was influencing business outcomes favorably.

Top 10 Training Metrics

Your Training Edge

If you’re not sure where to start, these Top Ten Training Metrics can help. If you are a training manager or company stakeholder looking for ways to measure the effectiveness of your programs, these ten metrics are a great place to start. Dollar figures and unit sales make good metrics, but be sure to balance any metric with other factors that can influence sales numbers. If your training programs teach skills, look to management’s efficiency metrics, as a baseline, before and after the training intervention. One: Increased retention.

Mobile learning and personal metrics

Learning with e's

The rise is also due to people''s desire to develop their learning informally. There are formal contexts for mobile learning, but it is in the leisure time/travelling/down time that mobile learning still comes to the fore. Photo by Steve Wheeler Mobile learning and personal metrics by Steve Wheeler is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0

Malicious metrics

Clark Quinn

Years ago, when we built an adaptive learning system (it would profile you versus me, and then even if we took the same course we’d be likely to have a different experience), we realized we’d need to profile learning  a priori. The underlying mission given us by my CEO was to help learners understand themselves  as learners, and use that to their advantage.  So, in addition to asking the questions, we’d share with them what we’d learned about them as learners. Like others, I have been seduced by the “what X are you” quizzes on FaceBook.

Move Beyond Learning to Applying: A Modern Management Development Program

1 312-846-6656 Hard to believe that it’s been almost 20 years since the term “eLearning” entered the corpo- rate learning lexicon. learning nuggets. or “very ready” in learning and development in. metrics in the workplace? Learning. just on learning but on learning and doing. Instead, they judge value by hard metrics.

ROI and Metrics in eLearning

Tony Karrer

I'm working on an article around the use of ROI and metrics in eLearning. I did a quick search for resources and here's what I found. Kirkpatrick's Level 3: Improving the Evaluation of E-Learning Level 3 evaluations measure whether the there was an actual transfer of learning to the actual work setting. This level of evaluation will increase the visibility of learning and development efforts, because successful implementation of Level 3 evaluation Internet Time Blog: ROI is toast. There are hard and soft cost savings associated with e-learning. ROI is toast.

3 Important Video Metrics to Improve ROI

KZO Innovations

If you’re using video in hopes of pushing your business forward, you need to spend your time measuring the right metrics. Here are 3 important metrics you should be measuring in order to leverage your business with video. 1.     Rewatches. This metric can be used to create targeted email lists or to assist in making a sale.   2.     Engagement Rate. This metric is a good time-saver because it indicates which leads are most interested; so, you can focus solely on honing those relationships. Contact us today and learn how your company can improve ROI!  .

Social Media Metrics

Clark Quinn

I continue to get asked about social learning metrics.  Until we get around to a whitepaper or something on metrics, here’re some thoughts: Frankly, the problem with Kirkpatrick (sort of like with LMS’ and ADDIE, *drink*) is not in the concept, but in the execution.  As he would say, stopping at level 1 or 2 is worthless.  This is true whether you’re talking about formal learning, informal learning, or whatever. Metrics for informal learning aren’t rocket science, but instead mapping of best principles into specific contexts. 

Training Mojo: How to Align Training Metrics with Company Metrics

Your Training Edge

Summary: Training metrics are vital to your department’s operations, but if they aren’t aligned with the company, you’re creating confusion and an inability to measure. Follow five steps to help you align your department’s metrics with the company’s metrics. But, if your metrics do not align with the company’s overall metrics, how can you measure your department’s actual contribution? Here are a few simple steps to help you align your metrics with the company. First you have to know what the company metrics are.

Microlearning Whitepaper: Small Bites, Big Impact

corporate Learning & Development inside out. employee learning challenge is ensuring that what is taught is actually understood and. In the next 12 to 24 months, many businesses plan to increase their spending on learning. corporate Learning & Development. Microlearning is a technique of delivering learning content in short, bite-sized bursts (from. learning path.

The Top 5 Things Organizations need for Mobile Learning

Your Training Edge

My previous posts you must have gone through surely depicted the emergence and penetration of mobile learning in learning and development industry, as one of the means of achieving an advanced leaning experience. Like me, if you have also been engaged in this industry, you would always have immense understanding and recognition for the direction where the learning is led.

Hours of Glower: The Increasing Obsolescence of the Metric of Training Hours

Training Industry

The availability and accessibility of training content is greater than it ever has been, thanks to the use of technology, and we have e-learning, virtual classrooms, videos and mobile learning that can either supplant, augment, or support traditional instructor-led training (ILT). While L&D functions have adapted some training evaluation metrics to account for new learning technologies, the common metrics we rely on were largely developed in the era of ILT and may be increasingly subject to interpretive problems.

MOOCs for Corporate E-learning

Origin Learning

What started as an initiative by the Stanford University in 2011 has quickly found its applications as a learning medium in educational institutions and corporates alike. Here’s why MOOCs work well for e-learning in these organizations –. Continuity of learning – One of the biggest advantages of MOOCs is that they make the learning process continuous. Similarly, Yahoo!

The Top 5 Things Organizations need for Mobile Learning

Your Training Edge

My previous articles, you must have gone through surely depicted the emergence and penetration of mobile learning in learning and development industry, as one of the means of achieving an advanced leaning experience. Like me, if you have also been engaged in this industry, you would always have immense understanding and recognition for the direction where the learning is led.

4 Ways to Close the Learning-Doing Gap for Front-Line Managers [GUIDE]

LEARNING-DOING GAP FOR. learning-doing gap. We puzzled over the learning-doing gap and this led us to define a. hope is relevant in many other situations where there’s a learning- doing gap). their learning and development. OF FORTUNE 500 CEOS WANT TO KNOW THE BUSINESS IMPACT OF THEIR LEARNING. transfer what they learn to the job –. learning program.

New MOOC Research: What the Findings Mean for Corporate Training

Your Training Edge

MOOCs generate a huge amount of data, which can be collected and analyzed to gain insights into how people learn, what teaching methods are most effective, and many other areas related to learning. Here we’ll review some of the new research that has come out of MOOCs and other technology-enabled learning environments and explore what the findings mean for corporate training.

To Deliver Results Start with Why?

CLO Magazine

Demonstrating the business value for learning is not a matter of providing more resources for measurement, evaluation and analytics. It’s a process that permeates the learning cycle, starting with why? Delivering business value from learning has 10 steps. Too many learning and development programs are implemented without a clear business need. Ensure learning transfer.

What Are Your Training Metrics Actually Measuring?

Your Training Edge

Much has been written on the subject and many experts have weighed in on what they consider to be the most crucial training metrics ( here are my top 10 ). The skills and knowledge learned during the training “are not applied on the job and thus have no impact.”. Still others have argued for separating behavior metrics from performance metrics, and other modifications.

The nature of digital influence

E-Learning Provocateur

Earlier this year I was honoured to scrape into Bob Little’s Asia-Pacific’s list of e-learning movers and shakers. This list “is compiled on the basis of a person’s perceived current influence on the e-learning industry – as a practitioner, commentator, facilitator and/or thought leader.” All this got me thinking, what is the nature of influence?

A conversation on measurement and metrics (#ASTDLN)

Learning Visions

These are my notes from the final workshop session at ASTD Learn Now in. conversation on metrics and measurement. The things that we currently measure about learning are things that the learner doesn't really care about. (% of course completions, pass/fail rate, # student days, etc.). When we measure the first two moments of learning need (new and more) we can measure with knowledge & skills gain -- certification, demonstrable skills, compliance. perception of critical business actions – these aren’t the learning team’s. San Francisco. link]. impact?

LAK11: Metrics

Viplav Baxi Meanderings

My observations were: Organizations use LMS metrics to measure employees’ learning and development and derive RoI from training initiatives. The fundamental question asked is “did employees learn?&# or in predictive terms “can employees perform?&# – whether it is to demonstrate compliance to legal requirements, track whether an individual is progressing as per the development plan or to certify them for skills. There is a choice involved that, on a larger scale, impact the metrics that the LMS collects. Let us look at time spent.

Measuring Client Performance is Key Metric for Training

Training Industry

What we’ve learned over several years of studying what makes a great training organization, is that the single most important metric for how well a training department is performing does not come from within, but rather from the client. The single most important reason corporate training organizations exist is to improve the performance of the business. Training departments are highly competent at measuring a student’s performance during a class or after going back to work. Okay, so the message sounds straightforward. think the training industry is at a crossroads.

The numbers game

Learning with e's

But not all teachers do, and I should point out that there is a big difference between assessment of learning and assessment for learning. Assessment of learning focuses largely on the student''s work and offers metrics - awarding a grade with a numerical value - that reflect how the work is measured against specific criteria. Both, do I hear you say? Unported License.

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The nature of digital influence

E-Learning Provocateur

Earlier this year I was honoured to scrape into Bob Little’s Asia-Pacific’s list of e-learning movers and shakers. This list “is compiled on the basis of a person’s perceived current influence on the e-learning industry – as a practitioner, commentator, facilitator and/or thought leader.” Some readers will scoff at my line of reasoning and will instead promote the use of objective metrics to measure influence. Nonetheless, 90% of Bob’s e-learning movers and shakers have a Klout Score of 40 or more. Maybe, indirectly.

Getting Serious About Measurement: Metrics for Social Learning Communities


The first rule of social learning: Learning will occur whether or not you’re tending to learners’ every need. The second rule of social learning: You can, however, add value by connecting people, organizing information and adding content. For How Tos, read our series on How to Create a Social Learning Environment.). Social Learning

Do You Know How Successful Your eLearning Program Really Is?

SHIFT eLearning

In the end, I was left unsatiated, with the feeling that while the attendees had all had a good time, no real learning had actually taken place. We must remember that the ultimate goal of a training course is to learn. There are many different approaches to evaluating the effectiveness of an eLearning course, but they all share a common first step: identifying success metrics.

What Gets Measured Gets Done.Revisited

The Peformance Improvement

An organization has to do something with those metrics in order to “get done” what needs to get done, i.e., organizational learning, performance improvement, and change. The act of measuring things like sales, customer service, product quality, teamwork, employee engagement, or learning, does not necessarily mean that anything will be done differently. Are they managed well?

Interesting Gamification Infographic

Kapp Notes

The Business of Gamification Infographic; The Business of Gamification Infographic Powered by Demand Metric. Powered by Demand Metric – See more at: [link]. To learn more about gamification, check out these two books – See more at: [link].

The New Metric: Compound Learning Rate


told him it was a person who knew a lot about something and learned more everyday. Brain Corporate Learning Education future of learning Learning Social LearningA few weeks ago, my nephew asked me what the word “expert” means. When I answered, he nodded and asked “so am I an expert about superheroes yet?” It made me think about how that question would translate [.].

Why We Should Stop Talking About ROI in Training


For as long as Return on Investment, or ROI , has been prevalent concept in business, it’s also been a fixture of workplace learning and performance. Here’s a look at the reasons why, and how training and learning in the workplace truly ought to be measured. Level 2: Learning. We Don’t Need New Metrics. Reaction and learning are training department terms.

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Useless vs. Useful Learning Data


An Interview with Learning & Performance Consultant JD Dillon on metrics L&D should value to prove learning success in business. recently had the pleasure of speaking with JD Dillon (pictured right), an experienced, active and well-respected proponent for improving corporate learning and development. Learning MeasurementLevel 1 survey feedback.

Measure what’s important

Jay Cross

Because they’ve learned a narrow view of Return on Investment, namely ROI as seen through the eyes of a bank loan officer. Just Jay Metrics of organizational learning In the last twenty years of the twentieth century, investors shifted from Industrial Age thinking to Knowledge Era thinking.  The shift changed how owners value businesses. Take Google as an example.

Playing by numbers

E-Learning Provocateur

The theme of last week’s Learning Cafe in Sydney was How to Win Friends and Influence Learning Stakeholders. There’s no shortage of advice out there telling us to learn the language of finance, because that’s what the CEO speaks. And that makes sense to me. Show me the money. – but it’s not what motivates them day to day.

ID and E-Learning Links (6/26/2016)

Experiencing eLearning

Continue the conversation by asking, “Which metrics are you trying to positively affect?”. The measurable terms should be linked to the metrics that matter question. How to Conduct a Lightning Fast Needs Assessment Clients Will Love. About 7 questions for needs assessment, starting with “What is the problem?” ” and digging deeper to uncover the root cause. Bookmark

Checklist for Online Courses

360 Training

5-10 learning objectives , and per learning objective: 500-750 words (¾ – 1½ typed pages) 4-6 minutes of spoken audio 2-4 presentation slides + 1-3 context-rich interactive exercises or examples. CONTENT & WRITING STYLE.      Content is accurate.      Content is complete and appropriate , given the target audience, learning objectives, and stated regulatory requirements.      Thought progression is logical and organized.       Writing level is appropriate for the audience. How To Strategies Tips and Tricks authoring checklists elearning Laura metrics planning

Boost your L&D visibility & credibility – The Annual Learning Report

Learning Wire

Both desk research and recent interviews with 50+ CLOs underline that even today, many of the biggest corporate learning functions struggle to show their added value. This article enables you to create your own Annual Learning Report, offering an opportunity to boost your credibility and visibility for key business stakeholders. Credible metrics for L&D’s performance.

Return on Intangibles

Jay Cross

This article appears in the October 2013 issue of Chief Learning Officer. Understanding learning’s value depends on measuring what can’t be touched. . That’s why Return on Intangibles is the most important metric in the CLO’s toolkit. Because they’ve learned a narrow view of Return on Investment, namely ROI as seen through the eyes of a bank loan officer. Management Innovation Metrics of organizational learning Profit In his marvelous book Intellectual Capital , Tom Stewart asked, “ What’s new? Intellectual capital comes in several forms.

Reputation in Social Learning Technologies

CLO Magazine

Reputation in social learning technologies is what people use as an indicator of trust, value and usefulness. When a person is in search of an answer to a question, it is reasonable for them to ask who created the answer or the content, yet many learning technologies fail to quickly answer this basic question. With these implicit reputation systems , reputation is based only on the analysis of a collective set of behaviors and metrics without regard to a voting process by others in the community. Exposing reputation: Helps individuals decide who to trust.

5 Critical Needs Met By Blended Learning


As is often on this site, I have written about the benefits of using a blended learning approach when delivering course content. While it is quite apparent that blended learning initiatives work (when implemented correctly), perhaps you are curious as to  why they are so effective? The folks at Origin Learning attempt to provide us with this reason – actually five reasons.