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Trust Busted

CLO Magazine

According to recent reports, only 45 percent of employees have trust and confidence in the job being done by their organization’s top leaders. That’s a problem, said Patrick Kulesa, global research director at Willis Towers Watson, because senior leaders drive employee engagement. Unpacking Trust. Building Trust.

Trust 0
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How leaders can reframe failure in a post-pandemic world

CLO Magazine

Once you define failure, frame it in the context of learning — particularly experiential learning, as we know that 70 percent of learning happens on the job, 20 percent through mentoring and 10 percent through training. Banish fear of failure and instead say, “You are in charge, you are smart, I trust you.”. Know yourself as a CLO.

Culture 101
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Verizon’s Lou Tedrick combines innovation and servant leadership to meet the needs of every learner

CLO Magazine

Her innovative approach to training and relentless commitment to the needs of her learners is why Chief Learning Officer named Tedrick its 2021 CLO of the Year. From fashion designer to CLO. Tedrick didn’t plan to become the CLO of a $128 billion Fortune 100 company. Pete Beck, director of global learning technology, Verizon.

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Case Study: Designing HIPO Programs That Work

CLO Magazine

This has been a strategic endeavor from the start as it develops trust and builds a solid leadership framework right at the top. For example, a senior executive can provide clarity to how the competencies in talent management would show up in associate vice presidents or senior directors. Painter and Larson outline their process below.

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10 Steps to Help You Lead Organizational Change

CLO Magazine

Many of these steps will be familiar, others may be new, but they have been gleaned and curated with the CLO in mind from my research and doctorate of education studies at the University of Southern California. Champion trust and engagement to detect silence and resistance. Listen to trusted advisers and team members.

Metrics 74
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Motor City’s resourceful learning leader

CLO Magazine

It’s never about the technology,” said Iris Ware, CLO of the City of Detroit. Then in 2008, she launched her own learning consulting agency, where she worked with several Michigan organizations before being recruited as CLO by Detroit’s mayor, Mike Duggan. She later completed her Ph.D. I fell in love with HR,” she said.

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Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

I really enjoy selecting the profiles and getting to read about these CLOs that go on the cover of all of our issues. Mike: We should also mention Liz Loutfi who also is one of our editorial team who works on CLO. Ashley: I mean, before I came to CLO I pretty much didn’t know anything about CLOs.

Kaplan 48