eLearning Brothers

MAY 16, 2017

Two things differentiate the product from any other offering available today. Until now no one has given you the source files because companies are not willing to let the customers modify the material or change the IP. We are flipping this model on it’s head and are giving the user full control of what the end product looks likes.

Courseware 107

Courseware Harassment Training Blended Learning Custom eLearning Development 107

Paradiso

OCTOBER 24, 2023

Agents often serve as customers’ first point of contact, making their training essential to meet customer expectations. The good news is that call center training software offers a solution. It ensures that agents are well-prepared to deliver the service your customers expect.

Authoring Tools 91

Authoring Tools Diversity Training Compliance Training Simulations 91

TechSmith Camtasia

AUGUST 29, 2012

Here at TechSmith we pride ourselves in our Customer Service. Here are the questions that we most commonly hear in Customer Service and where to find the answers… I lost my software key! If you register your software key then we will email you free updates, information on upgrades, and special customer-only offers.

Customer Service 74

Customer Service TechSmith Services Custom 74

Learning Pool

MAY 31, 2022

As providers of one of the most feature-rich open-source Learning Management Systems on the market, Learning Pool is thrilled to have made the 2022 list for ‘Top LMS for Product Training’ by eLearning Industry for a second year running. . You can view the complete list by eLearning Industry here. .

Compliance Training 97

Compliance Training LMS Productivity Product 97

eLearningMind

JANUARY 12, 2023

The modern customer has so many good-quality products to choose from these days. But as a result, attracting and retaining customers is more demanding than ever. “Then, how am I going to engage customers? . “Then, how am I going to engage customers?” What is customer engagement?

Custom 52

Custom Strategy Authoring Tools Training 52

LearnDash

JULY 13, 2021

But it is a more portable form of professional development for your learners, unlike organization- or product-based certification. Their initial training program not only covers drink preparation, but also introduced new hires to the history of Starbucks, their company values, and details about their production and harvesting methods.

Course 297

Course Mash-up Mashups Reputation 297

LearnDash

OCTOBER 8, 2020

And when employees are satisfied with their work, they are often more productive as a result. Instead, businesses are turning to online courses to help develop employees—both new and old—as they adjust to changing work conditions. Products and services: train employees, both new and long-term, in your products and services.

Compliance Training 279

Compliance Training Diversity Training Online Training 279

KnowledgeCity

SEPTEMBER 30, 2022

How Practicing Mindfulness in the Workplace Can Ease Stress and Improve Productivity. The reverse is also true – an Oxford study from 2019 reported that happy workers were 13% more productive for their organizations. . A leader’s stress levels have a direct impact on how productive their employees are.

Productivity 98

Productivity Product Multitasking Diversity Training 98

Litmos

AUGUST 3, 2018

You train your employees and sell to your customers, right? Well, yes, but you should be training your customers, too. . Case in point: there's a lot of information — typically hidden away in FAQs, User Guides, and Terms of Service — that might better serve your clients (and you) in a learning module. Want loyal customers?

Custom 74

Custom Customer Service Training Train 74

Learning Pool

JULY 14, 2022

For its efforts in creating custom e-learning content that has compelling instructional design and gamification, Learning Pool is elated to have secured top 3 on the 2022 list for ‘Top Content Providers for Custom eLearning’ by eLearning Industry. You can view the full list by eLearning Industry here. . About Learning Pool .

Custom eLearning Development 97

Custom eLearning Development Diversity Training Providers Brandon Hall 97

Jigsaw Interactive

JUNE 29, 2022

Did you know that the average person spends about 13 hours a year waiting on hold to resolve a customer issue? This is more than just an annoyance and an inconvenience, it’s a big red flag about the overall state of customer service. But first, let’s consider why mediocre service is so common nowadays.

Quality 40

Quality Custom Customer Service Services 40

learnWorlds

AUGUST 2, 2023

Recent research by Deloitte indicates that client-centric companies are 60% more profitable compared to companies not focused on the customer. A client-centric philosophy manifests in several ways – starting with a deep understanding of customer needs and desires , combined with a proactive rather than reactive approach to those.

Custom 52

Custom Education Business Metrics 52

TalentLMS

APRIL 25, 2018

As many as 80% of businesses report that they provide excellent customer service, but only 8% of customers seem to agree. Well, many service teams simply don’t have the customer support skills to understand what customers actually want. The Must-Teach Customer Support Skills.

Support 69

Support Teach Custom Skills 69

Spark Your Interest

APRIL 11, 2024

Digital assistants, GPS guidance, autonomous vehicles, and generative AI tools (like Open AI’s Chat GPT) are just a few examples of AI in the daily news and our daily lives.” Using data and algorithms, it can create learner profiles, segment audiences, and customize learning paths for each.

Benefits 148

Benefits Course Training Train 148

Talented Learning

MARCH 4, 2020

Have you heard the news? An acquisition may mean instant access to a massive new customer base or lucrative distribution channels. But here’s the rub: Although an acquisition may be good for companies and investors on both sides of the deal, it’s rarely a treat for customers of the acquired business.

Saba 98

Saba Cornerstone LMS Custom 98

Fly Plugins

DECEMBER 5, 2023

Remote Work Productivity and Collaboration I have been working from home since 2014 before it was cool and long before the COVID-19 pandemic accelerated the adoption of remote work. This is also a great one to launch at the start of the year when people are making their new year resolutions.

Cyber Security Training 172

Cyber Security Training Diversity Training Ideas Create 172

TechSmith Camtasia

FEBRUARY 24, 2020

Can you build a successful business without successful customers? But, most companies (both large and small) don’t invest enough time and energy in customer education — actually helping their customers learn to use your products. Customers feel anxiety when they try a new product or service.

Custom 92

Custom Education Content TechSmith 92

Learning Pool

JULY 23, 2021

As providers of one of the most feature-rich learning suites on the market, Learning Pool, the leading e-learning solutions provider, is elated to have secured a place on the 2021 list for ‘Top Content Providers for Custom eLearning’ by eLearning Industry. . Customer retention. Customer reviews. Employee turnover.

Custom eLearning Development 98

Custom eLearning Development Compliance Training Providers Custom 98

Roundtable Learning

MAY 1, 2024

AR can be utilized for product knowledge gaps, product visualization, and customer service training. By providing in-depth product knowledge through interactive digital elements, custom augmented reality programs empower employees to acquire knowledge and apply it right away. Storing products?

Augmented Reality 52

Augmented Reality Blended Learning Examples Training 52

Learning Pool

AUGUST 13, 2020

“The HT2 Labs acquisition was a real statement of ambition for us and the expanded team has worked phenomenally hard to bring together our respective product and client portfolios. Our core focus remains firmly on delivering outstanding value and service to every one of our customers as we continue to scale our business.”.

Performance Support 98

Performance Support Custom Brandon Hall Compliance Training 98

Infopro Learning

JANUARY 29, 2020

When planned and implemented correctly, your onboarding program will help you increase employee retention, boost productivity, increase profits and create your brand advocates. In this article, we are going to share with you what makes effective onboarding crucial to success for both your new hires and the entire organization.

Effectiveness 251

Effectiveness Case Study Study Program 251

Learning Pool

MAY 12, 2021

As providers of one of the most feature-rich open-source Learning Management Systems on the market, Learning Pool, the leading e-learning solutions provider, is thrilled to have made the 2021 list for ‘Top LMS for Product Training’ by eLearning Industry. . customer experience. customer reviews. company’s customer retention.

Compliance Training 64

Compliance Training LMS Productivity Product 64

Edume

FEBRUARY 7, 2022

Our platform is designed for businesses with a remote, deskless workforce that require continuous learning and ongoing skills training of all kinds (Health & Safety, customer service, compliance and onboarding), and immediate access to role-related information. What do existing customers say about eduMe? Daniel L.,

Custom 52

Custom Compliance Training Metrics Lesson 52

Gyrus

SEPTEMBER 24, 2018

These companies offer platforms that are customized to the learner experience and engage the learner across devices and through innovations like gamification. We’re proud that our dedication to learning management technology and customer service has been recognized by the training industry”. About Gyrus.

Learning Portal 140

Learning Portal Portal LMS Industry 140

Adobe Captivate

OCTOBER 12, 2018

This is good news if you want to follow a carer path in this industry. Great news for student s in Ireland, Northern Ireland and the UK is that the government now subsides college fees for both the unemployed (mature students full tuition paid) and for people currently working in any sector (90% of the college fees are paid).

Instructional Design 40

Instructional Design Instructional Instruction Design 40

Epilogue Systems

APRIL 9, 2024

This could range from recommending music based on past listening habits to providing custom news briefings or travel suggestions. This is especially useful in professional settings where software complexity can be a barrier to productivity. This inclusivity enhances accessibility for a wider range of users.

Digital 40

Digital Voice Cloud Computing Privacy 40

CLO Magazine

APRIL 14, 2024

At the time, most companies had extensive onboarding training for new sales representatives that included basic sales skills and product knowledge. We also learned product knowledge. Helping new salespeople learn their organization, sales process, tools and product knowledge is common. What is sales enablement?

Sales 79

Sales Case Study Coaching Portal 79

Paradiso Solutions

DECEMBER 21, 2023

It’s more than just having a stellar product or ample funds—it’s about effective franchise training. This training covers various aspects, from understanding the brand’s values and how it operates to excelling in customer service and managing finances. Why Does Franchise Training Matter: Key Benefits?

Diversity Training 59

Diversity Training Compliance Training Blended Learning Program 59

Infopro Learning

FEBRUARY 28, 2020

The good news is that there are several tried and tested training strategies that can help engage your remote teams. This sums up to an increase in work efficiency and a definite increase in productivity. Video content can be watched whenever and wherever it is most convenient for individual employees. Personalize Training Content.

Compliance Training 294

Compliance Training Blended Learning Micro-Learning Case Study 294

Gyrus

DECEMBER 21, 2017

Talented Learning is a news, research and consulting organization dedicated to the advancement of all aspects of extended enterprise learning technology solutions. “We are always focusing on customer needs, product innovation and services." Gamification is a buzzword you have undoubtedly encountered.

Compliance Training 113

Compliance Training Association Learning Management System Compliance LMS 113

TalentLMS

AUGUST 22, 2023

Now, let’s take a deeper dive into how you can use your LMS as a marketing tool to attract and retain employees, customers, and partners. Easy to set up, easy to use, easy to customize. From onboarding courses to training on your products or services to development opportunities.

LMS 52

LMS Market Authoring Tools Compliance Training 52

Edume

MAY 22, 2019

A modern workforce is likely to be distributed, busy, tech savvy and customer facing. The challenge of training frontline staff When you offer your product or service through frontline staff you have to empower them to succeed. Spread out across a wide geographical area, constantly on the go and meeting customers.

Expert 40

Expert Productivity Product Teams 40

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

AUGUST 9, 2023

The good news is that the principles of conversion funnel optimization apply universally, whether your business is big or small. This article will first discuss strategies for optimizing your eCommerce conversion funnel so you can better capture leads, nurture prospects, and convert them into paying customers.

Conversation 52

Conversation Sales Strategy Authoring Tools 52

Edume

DECEMBER 4, 2018

With over 27 million customers in 60+ countries, it’s a truly global enterprise. Greenlight Planet’s sales agents provide a direct link to its customers. They’re responsible for selling its wide range of products, providing excellent customer service, and gaining an in-depth understanding of user needs.

Case Study 40

Case Study Productivity Product Study 40

Time to Know

JANUARY 20, 2021

The Front-Line Manager is typically responsible for 80% of the workforce, playing a critical role in the productivity of the whole team. Sales and customer service representatives, delivery drivers, stock managers, and everyone involved in producing products can all fall under the auspices of the Front-Line Manager.

Management 52

Management Metrics Customer Service Performance Support 52

Coreaxis

OCTOBER 3, 2023

These advancements enable them to make more informed decisions, enhance customer experience, and streamline operational efficiency. Moreover, AI-driven predictive analytics can accurately anticipate market trends and customer behavior, enabling institutions to make proactive decisions and gain a competitive edge.

Pattern 52

Pattern Compliance Training Trends Portfolio 52

Learning Pool

MARCH 30, 2022

Learning Pool has been named a Leader in the Learning Experience Platform category based on receiving a high customer satisfaction score and having a large market presence. Learning Pool has also been named a High Performer in the Learning Management Systems category based on having high customer satisfaction scores.

Report 93

Report Social Networks Brandon Hall Case Study 93